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1080 Ti Hybrid RMA question

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ryan_hinkle
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2018/10/06 15:32:48 (permalink)
So, I've had my 1080 Ti SC2 Hybrid for about a year and a half now. When I bought the card, I swapped out the EVGA radiator fan for my own Noctua fan(controlled by an adapter plugged into the second fan header on the card) and I no longer have the EVGA fan anymore.  Probably a dumb move on my part by not keeping the stock fan.  Well recently I've had issues with the pump on the card making a lot of odd noises and it seems as though today the pump died completely. With my Noctua at 100%(1500RPM), it won't go lower than 50C at idle and as soon as I run any game, it will shoot up to 95+C within a few seconds before I turn the game off.  It also makes a really loud grinding type noise now which I've had before but after a few minutes in the past it would go away. I am planning on RMA'ing the card but wanted to ask here first to see if not having the stock radiator fan will affect my RMA at all? I hope not as I really love the card and can't afford to replace it. Any help on this will be appreciated!
 
Thanks!
Ryan
#1

2 Replies Related Threads

    Sajin
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    Re: 1080 Ti Hybrid RMA question 2018/10/06 15:49:20 (permalink)
    EVGA states that the product must be in original factory condition when returned for replacement.
    #2
    _JeffP
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    Re: 1080 Ti Hybrid RMA question 2018/10/12 22:44:14 (permalink)
    Sajin
    EVGA states that the product must be in original factory condition when returned for replacement.


    This is correct, and if you sent it in without the fan the RMA department may decide to reject the RMA or assess a fee however that is up to the RMA department to decide. 

    Everything is security. 
    #3
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