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Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data

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GTXJackBauer
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2018/09/19 19:14:39 (permalink)

 
Newegg is investigating a data breach that may have compromised credit card details and other information about its customers, though the full extent of the damage is not yet known.
 
"Yesterday, we learned one of our servers had been injected with malware which may have allowed some of your information to be acquired or accessed by a third party," Newegg CEO Danny Lee states in an email being sent out to potentially affected customers." The malware was quite sophisticated and we are conducting extensive research to determine exactly what information may have been acquired or accessed and how many customers may have been impacted."
 
In other words, there are more questions than answers at this point, at least from Newegg. According to joint research conducted by RiskIQ and Volexity, however, the culprit is a data hacking group called Magecart. This is the same hacking entity that stole credit card data from British Airways and Ticketmaster.
 
"It’s becoming clear to the industry that these simple yet clever attacks are not only devastating, they’re becoming more and more prevalent. Newegg is just the latest victim," RiskIQ stated in a blog post.
 
Researchers from RiskIQ and Volexity say the attackers installed credit card skimming malware onto Newegg's website. They injected the malicious code into Newegg's payment processing page, basically hiding in plain site for more than a month, the researchers say.
 
The stolen credit card data was then sent to a drop server on a domain the hackers had registered, initially parked at neweggstats.com. They obtained a security certificate for the site from Comodo so that it appeared legitimate.
 
"Around August 14th, the attackers placed the skimmer code on Newegg, managing to integrate it into the checkout process and achieve their goal of disguising it well," RiskIQ says.
 
If you've purchased anything at Newegg from on or around August 14 to September 18 this year, at minimum you should keep an eye on your credit card account, as Newegg suggests. It would be even better to request a new card with a new number.
 
Newegg is planning to publish a related FAQ by Friday that will hopefully address exactly what data was compromised, and how many customers were affected.
 

 
Source
 
Well isn't that just swell.  I would caution those that used Newegg for pre-orders.  Pass the word around, including friends that might have been affected during that time period.
 
Edit: I completely forgot how I made a purchase from them end of last month.  OMG lol  I hope since I used Paypal to make the payment, that I think it might be safe to say, I might be ok but not sure if I'm out of the woods yet.
post edited by GTXJackBauer - 2018/09/20 20:43:45

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    Cool GTX
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/19 19:24:35 (permalink)
    Thanks for post this
     
    Repast of the Key Information from OP post - is below for clarity
     
    If you've purchased anything at Newegg from on or around August 14 to September 18 this year, at minimum you should keep an eye on your credit card account, as Newegg suggests. It would be even better to request a new card with a new number.

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    SethH
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/19 20:12:14 (permalink)
    Cool GTX
    Thanks for post this
     
    Repast of the Key Information from OP post - is below for clarity
     
    If you've purchased anything at Newegg from on or around August 14 to September 18 this year, at minimum you should keep an eye on your credit card account, as Newegg suggests. It would be even better to request a new card with a new number.




    Lol I haven't purchased anything from Newegg since they gave out a bunch of customer information to the gov't. Looks like this was a small window of time so hopefully not too many are affected. This could've been waaaaay way worse.
    #3
    notfordman
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/19 20:33:40 (permalink)
    Wonderful! Thanks for posting GTXjack.  
    Hackers 
    #4
    kram36
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/20 00:12:50 (permalink)
    Great, I used my bank card at Newegg on Sept 5th.
    #5
    transdogmifier
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/20 03:20:41 (permalink)
    kram36
    Great, I used my bank card at Newegg on Sept 5th.




     
    Time to check it, and request a new card....eesh...I used my newegg credit card during that time frame..
     

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    kram36
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/20 03:54:37 (permalink)
    Why didn't Newegg send a email notice to us so that we would know about this?
    #7
    Vlada011
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/20 03:55:38 (permalink)
    Russians. 

    Again.

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    Bobmitch
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/20 06:17:18 (permalink)
    Thanks for the heads up!  Luckily, I haven't purchased anything from the Egg in months...but I did remove my card on file from their database...

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    kram36
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/20 06:17:36 (permalink)
    Vlada011
    Russians. 

    Again.


    You been watching too much CNN?
    #10
    bdary
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/20 06:32:20 (permalink)
    bobmitch
    Thanks for the heads up!  Luckily, I haven't purchased anything from the Egg in months...but I did remove my card on file from their database...


    Good idea removing your card.  I'm going to do the same.  Haven't purchased anything since June...


     
     
     
     
     
     
     
     
     
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    aka_STEVE_b
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/20 07:07:40 (permalink)
    Yeah, real nice they keep sending sale emails everyday BUT NOTHING  about this issue ......???..
     
     

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    GTXJackBauer
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/20 08:41:42 (permalink)
    If you had your CC on file with them, I would highly advise on a cancelation and a renewal of said CC as I feel at this point it's most likely been compromised.
     
    My next worry is if the Usernames and Passwords were compromised.  Hope to hear something from them soon.
    post edited by GTXJackBauer - 2018/09/20 08:44:40

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    ty_ger07
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/20 11:39:49 (permalink)
    GTXJackBauerMy next worry is if the Usernames and Passwords were compromised.

    Passwords should always be safe for any proper website. The worst they should be able to obtain are password hashes which are next to useless. A password hash is the result of a convoluted mathematical operation which can confirm that an entered password produces the same hash result, but should be completely unfeasible to calculate backwards.

    I could give you one of my password hashes, and unless we ever design a computer able to efficiently run Shor's Algorithm, it should take you until after the heat death of our universe to find the password which matches the hash. If we ever design a proper quantum computer able to run Shor's Algorithm, the entire infrastructure of the internet will crumble and everything which was private will no longer be private; so your Newegg password will be the least of your worries at that point.

    But, that isn't to say that a 6-digit password like admin1 can't be brute forced in less than a second. But, that is a different thing entirely (user error).

    Here is a bcrypt password hash.
    $2y$18$Y82pRJSRcwVaA3t/PqBAiO6ZYuIFrpsldy9mMqw2wwjd25c3cQMm.

    Good luck!

    The trick is that your password should not be stored anywhere on the website and therefore it isn't possible to leak the password. A website should never know your password. The website should only be able to determine if the password you just entered is the same as the password you entered previously because the hash result is the same.

    The mind-blowing truth is that, assuming that a website accepts infinitely long password entries, there are infinitely many passwords which would be acceptable for your password hash. So, an acceptable password could be found which is nowhere similar to your true password. But the thing is that it should be nearly infinitely hard to find any of those password solutions and is therefore unfeasible to crack your password given a known password hash result.

    It's only when websites pay absolutely no attention to modern good security practices that it is possible to leak passwords. And when that happens, the website owners deserve it.

    There are many different kinds of hashing algorithms, but these videos should give you a great overview of their general principles. Please watch. They are very good videos and well worth 30 minutes of your time. I can provide many more, if interested.


     




    One way quantum computers could be extremely powerful for cracking encryption (and why presently existing Quantum Annealer computers aren't truly quantum computers):



    Why users should pick good passwords (in case the developers are lazy) and why developers should stay current with modern security practices such as salted hashes (showcases how broken MD5 is):


    post edited by ty_ger07 - 2018/09/23 17:55:40

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    Dave3d
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/22 18:03:29 (permalink)
    OMG!
    I just bought a card from them yesterday!
    I hope they didnt inject anything else that WASNT found!
    :(
     
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    09973
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/23 16:58:18 (permalink)
    This exact reason is why I encourage usage of paypal when possible!! Not that it is a completely safe option it just makes it harder for them haxors to get my payment info but still never impossible

    As long as your popular enough, you can get away with anything.
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    Hoggle
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/23 17:16:19 (permalink)
    09973
    This exact reason is why I encourage usage of paypal when possible!! Not that it is a completely safe option it just makes it harder for them haxors to get my payment info but still never impossible




    To bad it's not 100% safe to use Paypal since less then a year ago congress wanted information on how Paypal got breached. 

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    KLEYBA
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    Re: Hackers installed ‘sophisticated’ malware on Newegg’s servers to steal customer data 2018/09/23 17:26:58 (permalink)
    thanx for the info. I too bought from newegg within the time frame. great. now I need to redo my card.
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