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Helpful ReplyEVGA SC15 - Keyboard issues (pressing several keys at the same time)

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e36freak
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2018/08/03 02:02:37 (permalink)
Hello all,
 
I'm pretty happy with my new (3 weeks old) EVGA SC 15 laptop besides two issues and one of those makes me very unhappy...
 
1st.: The battery will be drained for 5-10 percent when the laptop is turned completely of over night. This problem is not a killer, but this is something new for me and I wonder if this is a normal behavior.
 
2nd.: While playing counter strike source (yeah, I know this is pretty old but I'm too :)) I have figured out the keyboard does not react on my key entries whenever I have pressed 3 or more keys at the same time. I thinks pressing some more keys at the same time should be just normal for playing games on a gaming laptop since I think this must be an issue and I hope someone can help me?
 
I have installed all latest Windows 10 drivers as well as the latest bios version on my laptop.
 
Thank you very much
 
Markus
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    Sajin
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    Re: EVGA SC15 - Keyboard issues (pressing several keys at the same time) 2018/08/03 11:36:43 (permalink)
    1. Definitely not normal.
    2. You may want to try using an external keyboard.


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    ty_ger07
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    Re: EVGA SC15 - Keyboard issues (pressing several keys at the same time) 2018/08/03 13:15:35 (permalink) ☄ Helpfulby e36freak 2018/08/03 14:22:10
    Sajin
    1. Definitely not normal.
    2. You may want to try using an external keyboard.

    1) Unfortunately, based on many reports from other users, it does appear that this is a "normal" bad behavior to experience. EVGA is remaining quiet on the subject; which usually means it is a defect and EVGA has no good ideas about how to fix it. No suggestions from any user has uncovered a solution or workaround. It appears to be a hardware defect causing the battery to drain.

    2) Yes, it's a limitation of the laptop. You need a n-key rollover compatible keyboard; which the laptop's is not.
    post edited by ty_ger07 - 2018/08/03 13:23:07

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    e36freak
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    Re: EVGA SC15 - Keyboard issues (pressing several keys at the same time) 2018/08/03 14:27:05 (permalink)
    Hello,
     
    thank you both for your answers to both of my issues.
     
    But I really can not understand that a gaming notebook, which the SC15 definitely should be, is not able to fullfil one of the minor requirement of games to be able to press more than 2 keys at the same time? I hope you are kidding? I would like to play on my laptop without having any displays or keyboards connected but I would, I would have paid a desktop.
     
    Very disappointing to me I must say... There is no chance to get this work?
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    e36freak
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    Re: EVGA SC15 - Keyboard issues (pressing several keys at the same time) 2018/08/06 13:06:23 (permalink)
    No one else who could give me some help/feedback on my issues? Thank you.
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    ty_ger07
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    Re: EVGA SC15 - Keyboard issues (pressing several keys at the same time) 2018/08/06 16:48:28 (permalink)
    Both are hardware limitations. There's not much that can be done.
    Feel free to contact EVGA.
    https://www.evga.com/about/contactus/

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