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Invoice Upload

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Falloppium
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2018/08/01 08:19:24 (permalink)
I know I better upload product invoice, but what when the product is a gift and I don't have the invoice? It was bought on Amazon. Will the Amazon gift receipt which come with the product suffice?
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    the_Scarlet_one
    formerly Scarlet-tech
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    Re: Invoice Upload 2018/08/01 08:24:22 (permalink)
    I woild think the gift receipt would be perfect. Not sure how it would work for step up.

    You could request the person that bought it for you to upload the original receipt to your account for you, but it would take some coordination to do that so you arent giving away your login information.


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    AlbertoF
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    Re: Invoice Upload 2018/08/01 08:49:56 (permalink)
    It's always best to ask for a full copy of the invoice to validate your transferable warranty, a gift receipt may not have all the information necessary to validate your warranty so to stay on the side of caution I would have the original purchaser to send it to you.
     
    https://eu.evga.com/warranty/graphics-cards/

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    Falloppium
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    Re: Invoice Upload 2018/08/01 09:40:40 (permalink)
    Thank you Scarlet and Alberto. Unfortunately it is not good custom to ask a giver for the bill info here in Southern Europe, when it comes to presents. It doesn't matter if I can figure it out myself how much it costed, but asking for the receipt is not an option.
    The gift receipt carries amazon order ID and product model. This must be one of the many Amazon flaws, I guess. It should be a no-brainer to send a receipt with no prices to the gifted for warranty purposes...I'll try to call Amazon, I guess.
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    Cool GTX
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    Re: Invoice Upload 2018/08/01 09:54:58 (permalink)
    Does the Gift receipt list the Card model number or give specific product information ?
     
    Was product "Sold By Amazon" & not a third party On Amazon
     
    If yes to above - go to Amazon site and get the current price, since the "Gift Receipt" does not list price
     

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    EVGA_Lee
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    Re: Invoice Upload 2018/08/02 10:48:23 (permalink)
    There's no requirement that says you only have one chance to upload an invoice.  The simplest thing in this case would be to upload the gift invoice you do have, or email it to support@evga.com and ask them to review it for you.  If it's not sufficient, then you can discuss with our techs to figure out the best way to proceed.
    #6
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