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Breakthecycle2
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2018/06/14 08:59:33 (permalink)
I was sent a brand new replacement for an RMA I submitted. What do I supply for an invoice?
#1

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    EVGATech_AdamB
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    Re: Step up question 2018/06/14 09:13:04 (permalink)
    Hello Breakthecycle2! I have looked up your RMA information and see that it was for a warranty replacement. The warranty from the original card continues onto the replacement, so you will want to upload the same invoice from your original card.

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    #2
    Breakthecycle2
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    Re: Step up question 2018/06/14 10:56:09 (permalink)
    EVGATech_AdamB
    Hello Breakthecycle2! I have looked up your RMA information and see that it was for a warranty replacement. The warranty from the original card continues onto the replacement, so you will want to upload the same invoice from your original card.




    But its from 6 months ago.
    #3
    EVGATech_AdamB
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    Re: Step up question 2018/06/14 10:58:46 (permalink)
    You can still upload the same invoice, even if it is from 6 months ago. The warranty from the original card transfers to the replacement, so the original invoice is the one you will want to use.

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    #4
    Breakthecycle2
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    Re: Step up question 2018/06/14 11:01:33 (permalink)
    Can you link me to the forms I need to fill out?
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    EVGATech_AdamB
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    Re: Step up question 2018/06/14 11:02:50 (permalink)
    To upload an invoice you can click on service > invoice upload or follow the link here: https://www.evga.com/support/upload.asp

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    #6
    Breakthecycle2
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    Re: Step up question 2018/06/14 11:03:25 (permalink)
    EVGATech_AdamB
    To upload an invoice you can click on service > invoice upload or follow the link here: https://www.evga.com/support/upload.asp


    Thank you.
    #7
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