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Question about my RMA

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vdChild
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2018/06/11 17:44:27 (permalink)
They received card today, and talked to support at 1pm and stated it would be 1to3 days starting tomorrow, well I got a UPS email saying shipment but when I goto my open RMA om the site it's no longer there and no email from EVGA stating anything so I'm a tad worried 😟
RMA #5421180529849060

Any employees maybe she'd some light?

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    JacobB
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    Re: Question about my RMA 2018/06/11 17:49:45 (permalink)
    vdChild
    They received card today, and talked to support at 1pm and stated it would be 1to3 days starting tomorrow, well I got a UPS email saying shipment but when I goto my open RMA om the site it's no longer there and no email from EVGA stating anything so I'm a tad worried 😟
    RMA #5421180529849060

    Any employees maybe she'd some light?

    Hello!
     
    It looks like we already have a replacement set to ship out to you! You should be receiving an email with tracking information from us in the next 24 hours.
     
    -Jacob B.
    post edited by EVGATech_JacobB - 2018/06/11 18:26:45
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    _JeffP
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    Re: Question about my RMA 2018/06/11 21:16:27 (permalink)
    You can always view your RMA status through your product page. Open RMAs only show RMAs that are open and being processed or pending processing. Once processing is completed the RMA is closed. 
     
    Go to your My Products page, then View Details under the serial number that you sent in. All your RMA information including tracking will be shown there. 

    Everything is security. 
    #3
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