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sc15 laptop has been trying to restart for over 30 minutes - let powerdrain ?

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Stevpa1
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2018/06/09 16:11:25 (permalink)
I was playing tarkov and everything stopped working. I could not hard reset or access task manager. The sc15 laptop has been trying to restart for over 30 minutes now. I assume i have to let the power drain...?
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    Cool GTX
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    Re: Sc15 keyboard stopped working and laptop is now stuck attempting to restart 2018/06/09 16:16:01 (permalink)
    Moving to your own thread

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    #2
    Cool GTX
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    Re: Sc15 keyboard stopped working and laptop is now stuck attempting to restart 2018/06/09 16:20:03 (permalink)
    Try to shut down Win 10 with keystrokes
     
    Win+X, U, U
     
    Win+D, Alt+F4, Enter

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    #3
    HaloTechnology
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    Re: Sc15 keyboard stopped working and laptop is now stuck attempting to restart 2018/06/09 16:23:36 (permalink)
    happaned to me on my 17 model there is a small reset whole above the power button push it with sim card ejection tool.

    EVGA SC17 - 1070 No/GSYNC
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    #4
    Stevpa1
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    Re: Sc15 keyboard stopped working and laptop is now stuck attempting to restart 2018/06/09 16:47:30 (permalink)
    Ill try these. Thanks gents
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    Stevpa1
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    Re: Sc15 keyboard stopped working and laptop is now stuck attempting to restart 2018/06/09 18:12:13 (permalink)
    If this happens to anyone else the reset button is underneath. Punch that bad boy and you wont have to sit there while the battery runs out. Not sure if it is a software or hardware issue though. After reading up I believe it has something to do with windows 10.
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    HaloTechnology
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    Re: Sc15 keyboard stopped working and laptop is now stuck attempting to restart 2018/06/10 16:07:29 (permalink)
    Stevpa1
    If this happens to anyone else the reset button is underneath. Punch that bad boy and you wont have to sit there while the battery runs out. Not sure if it is a software or hardware issue though. After reading up I believe it has something to do with windows 10.

    it happens alot to me like 4 times a month.

    EVGA SC17 - 1070 No/GSYNC
    If only the 4K display didn't ghost that much :'(
    #7
    j1mmyN
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    Re: Sc15 keyboard stopped working and laptop is now stuck attempting to restart 2018/08/07 16:53:47 (permalink)
    where exactly is this reset button you speak of? I've been trying to look for it but to no avail
    #8
    Sajin
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    Re: Sc15 keyboard stopped working and laptop is now stuck attempting to restart 2018/08/07 19:05:39 (permalink)
    j1mmyN
    where exactly is this reset button you speak of? I've been trying to look for it but to no avail

    Back center.
    #9
    Duppex77
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    Re: Sc15 keyboard stopped working and laptop is now stuck attempting to restart 2018/08/08 05:18:02 (permalink)
    I purchased this laptop over the weekend and I have had nothing but problems with it. I am also now getting no power when I try to turn on the laptop so will be sending it back for full refund.

    I decided to pick up an Asus Zephyrus M which is amazing.

    You can also check out my post giving a bit more detail about my very bad experience with this laptop.
    post edited by Duppex77 - 2018/08/08 06:00:12

    Asus X570 Dark Hero, Ryzen 5900x, 32GB Crucial Ballistix 3600mhz, RTX 3090 FE, 500GB Samsung 980 Pro, BX500 Crucial 2TB, Be-quit 500DX, Corsair AX1000, Razer Basilisk U, Asus Scope TKL Deluxe, ASUS PG279QM G-SYNC.
     
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    #10
    Cool GTX
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    Re: Sc15 keyboard stopped working and laptop is now stuck attempting to restart 2018/08/10 08:40:24 (permalink)
    https://forums.evga.com/FindPost/2839973
     
     
    excerpt
    "If the laptop is holding a charge, press and hold the CMOS reset button (on the bottom of the laptop in the hole in the middle) for about 10 seconds and release. The unit should power on at that point."

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    #11
    ty_ger07
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    Re: Sc15 keyboard stopped working and laptop is now stuck attempting to restart 2018/08/10 10:39:35 (permalink)
    Duppex77
    I purchased this laptop over the weekend and I have had nothing but problems with it. I am also now getting no power when I try to turn on the laptop so will be sending it back for full refund.


    Hopefully you purchased it from some intermediary retailer who will give you a full refund. If you purchased it directly from EVGA, they will not give you a full refund; regardless of the state of the product you received. Sad. If you purchased it directly from EVGA, EVGA will only exchange a laptop for a different laptop which is hopefully better, or accept a return minus a hefty "restocking fee"; even if "restocking" a broken/defective product which no one else wants.

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