I just wanted to said I've been using EVGA for YEARS. Bought a bunch of expensive graphics cards including titans and high end MOBO's and bunch of other things for many years. I never had to use a RMA from EVGA but I heard many great things about their RMA system and why I kept using them for many years. I saw an ad for an laptop of theirs the EVGA SC15 and it was a totally good deal for it. I took the chance and just jump right at it and purchased the laptop. I felt safe from a company that I've been with for many years and knew I had good protection from them. So I purchase this laptop about two weeks ago and it was the worst mistake ever. It has so many problems with it. Few example's are, I have 3 dead pixels but found out that the company only replaces the screen if you have 4 or more dead pixels. Also the laptop gets EXTREMELY hot without doing anything special aka gaming. It gets so hot where I need to plug an external keyboard just to use the laptop in general because it gets too hot to touch otherwise. Another problem is one of the fans does an annoying high pitch sound where it gives you an headache after 10 mins. There also other problems with it as well.
 
I made support tickets and took forever for a responds from them and try calling them over there and EVGA reps sound like they hate their jobs and NO help at all. All I get was promises but nothing came through. I thought about just sending it in and see if they could repair something but decided to just ask for a refund because all of the hassles. THEN I found out I need to pay 15 percent stocking fees and on top of that I need to pay for shipping to return the item to them because they can't (EVGA is CHEAP) can't/won't send me a pre paid shipping label. I even ask the REP to see if they can at least reduce the stocking fees but the rep didn't want to do crap at all NO HELP. It' sad because other company's like Dell or HP allow to take the laptop back and just send your money back FULL. Especially since this wasn't a buyer remorse but laptop was in bad condition.
 
I'm just SO in shock of how terrible this company became and this is the last time I will be purchasing anything from them. I know that might not have weight at all since their a billion dollar company but at least hopefully someone reads this and they know what is going on. If you have receive a perfect laptop with no problems at all then you're in for a treat. The laptop is beautiful not going to lie but if you have problems with it well good luck.
 
Thank you so much for reading this and have a wonderful day.
 
 

Their HP Omen's seem okay and at least I have freedom over there. Thanks for letting me know tho @starrbuck. Very kind of you.

Any way I could talk to you in private like an email or something?

Thank you and I just send an email back.

I have zero dead pixels and with a -0.100 undervolt my temps stay fine.  Sorry it didn't work out for you.

Already saved a few friends from making a mistake buy a EVGA laptop....Never again!! Even the new SC15 talked about at Computex.... same laptop design with SAME issues going to pop up :(