I received the new sc15 last week as part of the $999 deal and have recently had a few problems with it, though right now is a major one.
So I was playing guild wars 2 and whole running around, the keyboard just stopped working but the touch pad was working fine. So I couldn't move my character, but could freely look around.
I used the touch pad to go back to the desktop and the keyboard wasn't working there either, E.g. I could open Chrome but I couldn't type in a URL.
I decided to restart the laptop and since then it's been stuck with a black screen, with the fans going at a low speed. It's been like that for 30 minutes or so.
I've since taken the power cable out and am thinking of letting the battery run dead then seeing if I can turn it on later.
So questions are:
1) Does anyone know what might’ve happened?
2) Is there a way to force shut down the laptop? I've tried holding the power button down to no avail.
In addition, this laptop has a few issues where the touch pad will randomly stop working for 30 or so seconds, and you just have to wait it out.
Is there a chance this laptop was defective?
Thanks in advance!