EVGA

EVGA's quality control

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GloR1ouS_
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2018/05/17 15:24:33 (permalink)
How many people got suckered into buying the first generation of gpu which had vrm's exposed? Who besides me is not impressed by the "fix" of thermal tape touching fins of the heatsink. Honestly I am now going to be on my second RMA and I want EVGA to give me an EAR but they seem non compliant. I suppose as long as this isn't a weekly giveaway on social media that makes them look good it's a no no to the PAYING customers who bought into the og pyramid scam of gpus. Honestly I'm passed but long story short the gpu appears to have power issues and a driver crash error happens. Fixes when I use precision to boost the mv to max. I feel like if you bought this card or similar cards with the heatsink issue that you are in for a lifetime of warranties due to improper cooling.

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#1

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    EVGATech_AdamB
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    Re: EVGA's quality control 2018/05/17 16:20:49 (permalink)
    Hello GloR1ouS_! I am sorry to hear that you have been experiencing issues with your graphics card. In regards to the questions about the VRMs on our graphics cards, we were able to test the cards as well as a third-party reviewer named Gamer's Nexus and have found the cards do function normally even under strenuous loads. You can read more about the third-party testing at the link here: https://www.gamersnexus.net/guides/2691-final-evga-vrm-thermal-torture-test-and-analysis.
     
    With that being said, if you are having difficulty with your card we would be happy to assist you. I will be personally sending you an e-mail to follow up with you.
    post edited by EVGATech_AdamB - 2018/05/17 16:28:23

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    #2
    Ranmacanada
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    Re: EVGA's quality control 2018/05/17 20:28:46 (permalink)
    I've got an original 1080FTW (non ICX) that's been folding for over a year straight that's had no problems.  The whole debacle was nothing more than the internet being the internet and making a mountain out of spilled milk.  EVGA will at least take care of and let you do more with your cards than any other company will.  If you're so unhappy, pick up a hybrid kit like a Kraken G12, or an Arctic Accelero Hybrid III-120 or even the EVGA Hybrid kits.

     

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    #3
    fetterEsel
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    Re: EVGA's quality control 2018/05/18 02:22:57 (permalink)
    You saying it has driver crashes but forcing mV to the max stops the crashes makes me think you have a overclock applied requiring the extra voltage.



    #4
    redleader00
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    Re: EVGA's quality control 2018/05/18 11:15:56 (permalink)
    BTW, even if the original 1080 cards still worked fine, EVGA offered to upgrade to an ICX card and then you could step up to a 1080Ti.
    Not like they didn't give us any options.
     
    I'm way more angry about Intel's spectre/meltdown issues and all I'm getting is patches that downgrade the performance.
    post edited by redleader00 - 2018/05/18 11:18:57



     
     
    #5
    bdary
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    Re: EVGA's quality control 2018/05/18 13:05:41 (permalink)
    I've been running my 1080 FTW ACX daily since they were released.  At least a couple hours of gaming on it everyday now for almost 2 years.  Not a single issue or complaint.  It runs cool and OC's pretty decently when needed.  The only crashes I've ever had was when testing for my highest bench stable OC's.


     
     
     
     
     
     
     
     
     
    #6
    quadlatte
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    Re: EVGA's quality control 2018/05/19 13:58:16 (permalink)
    i think that whole VRM thing was blown out of proportion, if you didnt overclock then they were fine but kudos to evga for fixing the issue

                                   
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    #7
    Vlada011
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    Re: EVGA's quality control 2018/05/19 14:14:46 (permalink)
    Sometimes manufacturers made some bad mistakes. I remember RMA of my GTX780Ti K|NGP|N...
    I can't explain how I'm sad because first card was not stable as second EVGA send me as RMA.
    Huh I don't want to remember that period because my demands are really low, I'm satisfied with advertised specifications.
    Except on CPU where Intel drop clock for 1000MHz because no competition, and later hurry to compensate that with 5.0GHz default.
    I mean what i7-5960X want on 3.0GHz, for him that's like 2500MHz for Ryzen. 
    Than off course we need to OC, but GPU are pushed to the max by manufacturers,
    only very good silicons you can OC even more on fabric overclocked models.
     
     

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    #8
    _JeffP
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    Re: EVGA's quality control 2018/05/19 21:10:52 (permalink)
    quadlatte
    i think that whole VRM thing was blown out of proportion, if you didnt overclock then they were fine but kudos to evga for fixing the issue


    Even if you did overclock you were likely fine in most cases. Only a very small percent of cards had any component failure. 

    Everything is security. 
    #9
    CriticalHit_NL
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    Re: EVGA's quality control 2018/05/20 15:40:26 (permalink)
    redleader00
    I'm way more angry about Intel's spectre/meltdown issues and all I'm getting is patches that downgrade the performance.

    Bit offtopic but I believe this is a result of a job that had to be done quickly, it was all rushed.
    They promised they would decrease the impact of the patches overtime, but I'm not sure how that is going to work out.
     
    Me myself I haven't even installed the patches for both the faults, and my motherboard doesn't even have a new bios (I'm on 2012 version)
    The cure for the problems turned out to be worse than the problem itself on Windows 7 & 2008 R2, and they had to fix that in the March patch.
    The initial patches caused a kernel memory leak that allowed easy access and allowed to read gigabytes of memory per second, while meltdown required a lot more hard work to get what you wanted.
     
    So people felt safer with a patch that introduced a kernel leak like this that lasted for 2 months...
    Currently too lazy to update, the risk of being affected is so much lower than the circus these patches introduce(d).
     
    If I were to patch it, it wouldn't be on hardware level.
     
    AMD doesn't come off clean either, theres been several leaks that impacted all sorts of architectures, but Meltdown was the biggest flaw yet.

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    #10
    Vlada011
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    Re: EVGA's quality control 2018/05/20 20:40:17 (permalink)
    CriticalHit_NL
    redleader00
    I'm way more angry about Intel's spectre/meltdown issues and all I'm getting is patches that downgrade the performance.

    Bit offtopic but I believe this is a result of a job that had to be done quickly, it was all rushed.
    They promised they would decrease the impact of the patches overtime, but I'm not sure how that is going to work out.
     
    Me myself I haven't even installed the patches for both the faults, and my motherboard doesn't even have a new bios (I'm on 2012 version)
    The cure for the problems turned out to be worse than the problem itself on Windows 7 & 2008 R2, and they had to fix that in the March patch.
    The initial patches caused a kernel memory leak that allowed easy access and allowed to read gigabytes of memory per second, while meltdown required a lot more hard work to get what you wanted.
     
    So people felt safer with a patch that introduced a kernel leak like this that lasted for 2 months...
    Currently too lazy to update, the risk of being affected is so much lower than the circus these patches introduce(d).
     
    If I were to patch it, it wouldn't be on hardware level.
     
    AMD doesn't come off clean either, theres been several leaks that impacted all sorts of architectures, but Meltdown was the biggest flaw yet.




    I was more angry when I thought What if they force us to install patches with some updates or something we can't avoid.
    I don't use last Chipset driver, last BIOS or updates for fix Meltdown. 
     
    I mean no one have reason to lose time and look in my PC installation drives, movies, and games,
    other things are on external storage.
    Companies who have reason to be worry should complain, not me.
    But if they are silent, why I to scream.
    It's bad if they cripple us performance, special number we talk 10-20% but for now if we avoid patches we are OK.
     
     
    You are completely right, patches could cause mess to people who never had single problem with PC years.
    Than story... last Generations will survive smaller impact on performance than older...
     
    That's worse in hole story, Skylake-X, Kaby Lake-X and Coffe Lake models are sold with full knowledge about bug and parall with worry from Intel employers what to do because turbulence in next months.
    They were full prepared for worse scenario, they were ready on compensation, only customers surprise them with reaction.
    That was obvious, Intel even say they were shocked with patience of companies...
    Off course they are shocked when companies not operate with their money and charge products and service much more than worth. Why NVIDIA charge Professional GPU 9.000 USD. 9.000 USD. Next will be 13.000 USD untill market collapse one day.
    In some moment over night will some new console become popular, AMD will launch some cheap cheap chips for Console, equip them with good processor, memory, and you will need 8-10.000$ PC to reach performance of console worth 500-600$.
    Miners will be customers some little time more and than in one moment GPU worth 2000-3000 USD will cost 250-300$.
     
     
     
     
     
     
     
     
     
     

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    #11
    bdary
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    Re: EVGA's quality control 2018/05/21 06:18:13 (permalink)
    EVGATech_JeffP
    quadlatte
    i think that whole VRM thing was blown out of proportion, if you didnt overclock then they were fine but kudos to evga for fixing the issue


    Even if you did overclock you were likely fine in most cases. Only a very small percent of cards had any component failure. 


    +1.  Never an issue here with overclocking...


     
     
     
     
     
     
     
     
     
    #12
    mdh33
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    Re: EVGA's quality control 2018/05/21 07:59:14 (permalink)
    I agree with the above comment
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