ISilva
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Hi, I'm trying to checkout something in the EU store but for the last two consecutive days I get the same error 17; There has been an error while requesting your page, and our team has been notified.The request from xxx.xxx.xxx.xxx at 2018-04-05 22:23:29 GMT for the URL /carteu/checkout_shipping.aspx cannot be served due to error 17 on the host secure.evga.com.
Tried contacting your support but unsuccessful. No reply. FYI - I have tried more than one browser, removing and adding that item (or any other), login, logout, etc. nothing works. Any help would be appreciated. ty.
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XrayMan
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Re: EU Store - Not able to checkout anything, error 17
2018/04/05 19:20:26
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I passed this along. Wait for a Tech to assist.
My Affiliate Code: 8WEQVXMCJL Associate Code: VHKH33QN4W77V6A  
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ISilva
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Re: EU Store - Not able to checkout anything, error 17
2018/04/05 22:48:46
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XrayMan I passed this along. Wait for a Tech to assist.
Thank you! I will wait for the technical assistance.
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rjohnson11
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Re: EU Store - Not able to checkout anything, error 17
2018/04/05 23:00:47
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Did you try another browser?
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ISilva
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Re: EU Store - Not able to checkout anything, error 17
2018/04/05 23:07:27
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rjohnson11 Did you try another browser?
I did, as I mentioned in the first post :) As soon as I click on the "go to checkout" button, that's the message I get. Error 17 blab lala. I tried the US store just for kicks, everything works on that front. This is just the EU store for some reason.
post edited by ISilva - 2018/04/05 23:22:17
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DarKSeeD
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Re: EU Store - Not able to checkout anything, error 17
2018/04/05 23:59:47
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rjohnson11 Did you try another browser?
Same here. Different browsers. Tried US page - Error: There was an error while processing your request, Please click Here to start over. EU page - error 17. Also different products (in stock). The German page works!
post edited by DarKSeeD - 2018/04/06 00:43:56
Gizas! what a mess My Affiliate Code: H9P4U2TDJV
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ISilva
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Re: EU Store - Not able to checkout anything, error 17
2018/04/06 01:21:10
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DarKSeeD
rjohnson11 Did you try another browser?
Same here. Different browsers. Tried US page - Error: There was an error while processing your request, Please click Here to start over. EU page - error 17. Also different products (in stock). The German page works!
Nice find @ German store. I completed my order via that method since it allowed for shipping to my country. X299 Dark on my way :)
post edited by ISilva - 2018/04/06 01:45:11
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XrayMan
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Re: EU Store - Not able to checkout anything, error 17
2018/04/06 21:28:09
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ISilva
DarKSeeD
rjohnson11 Did you try another browser?
Same here. Different browsers. Tried US page - Error: There was an error while processing your request, Please click Here to start over. EU page - error 17. Also different products (in stock). The German page works!
Nice find @ German store. I completed my order via that method since it allowed for shipping to my country.
X299 Dark on my way :)
Glad you were able to get it situated.
My Affiliate Code: 8WEQVXMCJL Associate Code: VHKH33QN4W77V6A  
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cwpippin
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Re: EU Store - Not able to checkout anything, error 17
2018/04/09 08:06:34
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I am having the same issue. I used IE11, Edge, and Chrome. I am in the US so I am using the US website. I also tried using the "contact us" and send Sales an email letting them know of the issue and I was unable to do so as I received a similar (not the same) error screen stating that the web server had an error. I tried numerous times yesterday to purchase and twice this morning.
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Swilli306
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Re: EU Store - Not able to checkout anything, error 17
2018/04/10 19:41:20
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CrimsonKnight13
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Re: EU Store - Not able to checkout anything, error 17
2018/05/06 05:21:31
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I'm unable to do so via the US store. I keep getting the same error. "Error: There was an error while processing your request, Please click Here to start over."
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rjohnson11
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Re: EU Store - Not able to checkout anything, error 17
2018/05/06 06:30:35
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CrimsonKnight13 I'm unable to do so via the US store. I keep getting the same error. "Error: There was an error while processing your request, Please click Here to start over."
Try to clear your browser cache and try again. You can only order from the USA store if you reside in the USA. If that should fail try another browser. Let us know if the problem continues.
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GTXJackBauer
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Re: EU Store - Not able to checkout anything, error 17
2020/08/19 21:49:44
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I can't click on anything, AGAIN and this time it feels worse than last time. ERROR 17, etc. I also have cleared my Chrome cache twice!
Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases: LMD3DNZM9LGK8GJ
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