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unknown usb device (port reset failed)

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FM3001
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2018/03/05 18:20:36 (permalink)
Hello Everyone.
    Suddenly my USB 3 internal header stopped working causing front panel USB ports to stop. Rear panel USB 3 ports work fine as well as the front USB 2 ports. I have a flash drive plugged into the front hub at bootup for observation purposes. Motherboard USB 3 header works fine until windows 10 loads then it shuts off. Device manager shows "unknown usb device (port reset failed)" with an exclamation point of course. Yes; I have searched for threads here and googled it. No; removing the usb drivers and letting windows 10 find them again does not work (that also cause me to lose the keyboard and mouse!). No; going to the power management tab of the root hubs and unchecking the box for shutting down USB to save power does not work either. As usual there is not going to be anything wrong with hardware (just to make sure I replaced the front hub) - it is a stupid windows 10 update or something again? I wish I could have kept Windows 7 but Kaby Lake.............
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    rjohnson11
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    Re: unknown usb device (port reset failed) 2018/03/05 22:44:52 (permalink)
    For your EVGA motherboard download the chipset drivers and USB drivers and reinstall BOTH. 

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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    FM3001
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    Re: unknown usb device (port reset failed) 2018/03/09 17:07:07 (permalink)
    Thank you everyone - got it working. Still learning Windows 10.........
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    batboy88
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    Re: unknown usb device (port reset failed) 2018/03/09 18:10:45 (permalink)
    Hope you get it working probably drivers...screaming mobo's though dude...superrrr impressed.
    post edited by batboy88 - 2018/03/09 19:38:32

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    rjohnson11
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    Re: unknown usb device (port reset failed) 2018/03/10 00:31:12 (permalink)
    FM3001
    Thank you everyone - got it working. Still learning Windows 10.........


    Just curious what solved the problem.

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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