bill73251
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I went to olympia washington today to buy a new power supply. Mine was going out its the one that came with my nearly 6 year old ibuypower pc. We live over a hour away from the closest bestbuy so we did other shopping had lots of stuff in the car stopped in there I bought it Not the one I wanted but I wasnt about to risk the cheapo power supply that was in my pc taking my 1080 or cpu with it. SO to make a long story short I got home took my pc apart then opened the box. found a 250 watt bestec power supply inside. I bought a EVGA 850 BQ power supply I tried to post pictures but it says there too big. So tomarrow I got to call bestbuy and see if there going to tell me im screwed and have to call the media as I read on the internet this type of thing has happened to lots of people. This was not a open box it was completely sealed.
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Shupervisor
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Re: bought EVGA Power supply today at bestbuy. wrong power supply in the box not even from
2018/03/02 22:45:37
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That's rough, I've heard of stuff like that but never had it happen, yet.
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zentype
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Re: bought EVGA Power supply today at bestbuy. wrong power supply in the box not even from
2018/03/02 22:50:55
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I've had that happen with a "new" unopened 2TB WD hardrive I bought for a GF at Target. It was only a 500GB when I opened the box. I returned it and told them what happened. i was so triggered (not at them but at whoever pulled the stunt) they believed me and exchanged it but still. How do you convince the store you didn't do the swap?
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bill73251
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Re: bought EVGA Power supply today at bestbuy. wrong power supply in the box not even from
2018/03/02 22:57:39
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good question well for 1 I did buy my 1080 from them at a different store that 250 watt power supply that is in the box wouldn't even push my video card much less the rest of my pc. I used there reward zone card so Id think there would be a record of me buying that. its the 1080 founders edition.
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MSim
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Re: bought EVGA Power supply today at bestbuy. wrong power supply in the box not even from
2018/03/03 12:30:37
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bill73251 I went to olympia washington today to buy a new power supply. Mine was going out its the one that came with my nearly 6 year old ibuypower pc. We live over a hour away from the closest bestbuy so we did other shopping had lots of stuff in the car stopped in there I bought it Not the one I wanted but I wasnt about to risk the cheapo power supply that was in my pc taking my 1080 or cpu with it. SO to make a long story short I got home took my pc apart then opened the box. found a 250 watt bestec power supply inside. I bought a EVGA 850 BQ power supply I tried to post pictures but it says there too big. So tomarrow I got to call bestbuy and see if there going to tell me im screwed and have to call the media as I read on the internet this type of thing has happened to lots of people. This was not a open box it was completely sealed.
When you return to Bestbuy, i would go with a 80Plus Gold or higher rated PSU. 80Plus Bronze are at the low end in terms of quality and efficency. 80Plus Gold or Platinum are built better and have higher efficency rating, they also don't put out heat like the bronze units are known for. Hopefully bestbuy does the right thing by you and goes after the customer who commited the fruad.
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Sajin
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Re: bought EVGA Power supply today at bestbuy. wrong power supply in the box not even from
2018/03/03 14:12:23
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Moving thread to evga power supplies subsection.
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bill73251
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Re: bought EVGA Power supply today at bestbuy. wrong power supply in the box not even from
2018/03/03 18:30:04
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The manager took it back and is sending a new one in the mail. its gotta be better than the previous one that's starting to go out high power model hpg-600st-f12s The shrink wrap he noted wasnt the same as EVGA uses and of course a diffrent brand of power supply that was full of dust and I brought my old one with me to show them I didn't just put my old one in the box and return it.
post edited by bill73251 - 2018/03/03 18:32:16
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repo1979
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Re: bought EVGA Power supply today at bestbuy. wrong power supply in the box not even from
2018/03/03 22:37:43
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bill73251 The manager took it back and is sending a new one in the mail. its gotta be better than the previous one that's starting to go out high power model hpg-600st-f12s The shrink wrap he noted wasnt the same as EVGA uses and of course a diffrent brand of power supply that was full of dust and I brought my old one with me to show them I didn't just put my old one in the box and return it.
Worked out then, least you didn't get hosed
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Re: bought EVGA Power supply today at bestbuy. wrong power supply in the box not even from
2018/03/05 23:35:26
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No stranger to situations like that. I work for retail. It is almost on a daily basis you see customers come in returning their items cause they simply dont need or didnt work. The usual items are power tools and outdoor power equipment. We do open the box before making the return and if it isnt the item in the box, we dont take it. Sometimes the associate does not open the box and we get burned. When i see crap like that happen, i curse the person that swapped it. I mean seriously, what kinda human being are you? Its people like that i hate. Do we give them money back? Hell no, we'll return it for in-store credit and make them buy a new one with the in-store credit. If they make a big fuss over it. Then later we call our Loss Prevention for fraud return and devalue the card, haha.
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XrayMan
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Re: bought EVGA Power supply today at bestbuy. wrong power supply in the box not even from
2018/03/06 00:29:55
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Sometimes the customer gets the short end of the stick. Not always the retail store. Usually depends on the manager.
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mike406
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Re: bought EVGA Power supply today at bestbuy. wrong power supply in the box not even from
2018/03/06 10:56:07
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BestBuy is scum - I never would buy crucial hardware components from them. This is a classic case of BestBuy just throwing a returned unit back on the shelves trying to pass it off as new. And this time, they got caught red handed because it happened to be a returned unit that was done as consumer theft where the buyer put in a lower end product and it got approved as a return for their money back.
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notfordman
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Re: bought EVGA Power supply today at bestbuy. wrong power supply in the box not even from
2018/03/07 11:48:32
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This is also a case of the best buy employee not checking the contents of the returned product. It's been awhile since I have bought from them, but they normally look to see if all parts are returned. That's been my experience anyway. I hope you got the new one bill, with no issues.
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