EVGA

980 ti RMA delay?

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juanplay93
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2018/02/10 10:47:08 (permalink)
Recently my 980 ti failed and i submitted my RMA request, the day after (that is the 8th of february) i received confirmation that first step of the process was underway and that it would take them 1-2 business days to decide whether my case was appropiate for the warranty. So far i have not received another Email regarding the situation and my account shows no open RMA´s, so i would like to ask the EVGA moderators to help me know whether my case is indeed being reviewed.
 
Thansk.
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    the_Scarlet_one
    formerly Scarlet-tech
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    Re: 980 ti RMA delay? 2018/02/10 10:48:47 (permalink)
    Today is Saturday, so there may be a response Monday or Tuesday


    TSgt Matthew Schwartz  SrA Bryan Bell A1C Matthew Seidler SSgt Joseph Fankhauser
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    JacobB
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    Re: 980 ti RMA delay? 2018/02/10 10:58:35 (permalink)
    Hello,
     
    I went ahead and looked into this. I do see that you are located in Columbia. Our Latin America Team will get in contact with you in the next couple days about your RMA request. If you have any further questions, please feel free to contact us via email at  Soporte@evga.com or by phone at 1.888.881.3842.

    Thank you,

    Jacob B.


    post edited by EVGATech_JacobB - 2018/02/10 10:59:57
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