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EVGA 1080TI FTW3 Elite (Crashing)

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shaolinn
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/02/13 12:38:04 (permalink)
AHowes
Yea it's a big job with a ton of screws to remove the cooler. You can leave the backplate on but you also have 4 tiny screws on the i/o plate.

You want to take your time with it and don't slip!

Any chance you have a guide or manual. I did look at the FTW3 kit manual but that has taking backplate out for step 1 so just skip that part I guess?
 I did do it with other brands before, but EVGA cards are known to be over engineered so rather be safe than sorry.
 
Will probably call the German office tomorrow anyway see if they got any feedback.
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AHowes
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/02/13 12:53:18 (permalink)
Might want to hunt for the instructions for the ek ftw3 water block.. I couldn't find any good videos on YouTube with a quick search.. prob are some videos on the ek ftw3 block on there hehe.

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shaolinn
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/02/13 14:57:17 (permalink)
AHowes
Might want to hunt for the instructions for the ek ftw3 water block.. I couldn't find any good videos on YouTube with a quick search.. prob are some videos on the ek ftw3 block on there hehe.

Yeah I did find some vids. Like you said leave the backplate and remove the 4 screws around the GPU then its fairly simple. Going to call them first tho my last card wasn't this bad right out of the box.
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shaolinn
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/02/14 11:04:51 (permalink)
I redid the case a bit just to improve airflow even more. Although it improved the temps for everything else by around 2-3*C it did not do much for the 1080 ti, it's still hitting 92-93*C on furmark within 2min 20 sec. I also monitored 12v and 5v rail to look for power fluctuations while running Furmark both perfectly stable. Even reinstalled Precision just to monitor the individual sensors while running Furmark. GPU is only overheating.
 
Down to redoing the thermal paste, but usually redoing thermal paste also only improves the temps by 2-3*C. My guess is the cooling block is not even making contact with the GPU. RMA looking more likely.
 
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AHowes
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/02/14 11:08:03 (permalink)
Pull it off and take those pics of the contact on both the gpu and block! Maybe there's a chance there's no goop on it hehe.

Just be careful removing the 5 small plugs before listing off the cooler.
post edited by AHowes - 2018/02/14 11:33:10

Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop.
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shaolinn
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/02/14 11:10:53 (permalink)
Yeh done for today. Wasting all my free time after work not my idea of fun/
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shaolinn
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/02/15 09:09:07 (permalink)
I just went ahead and RMA. Spoke to the technician over the phone. They handling the shipping cost both ways this time. They may not have replacement stock for 2-3 days he said but meh as long as I get a working one this time.
 
I did try removing the small plugs but tbh those headers are so sensitive even if you're careful there is a chance of headers breaking. Removed two rest of them were stuck in there pretty tight and would have required excessive force. 
post edited by shaolinn - 2018/02/15 09:18:19
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Mauricius
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/02/18 06:11:02 (permalink)
Jumping on the bandwagon, gentlemen. Trying to trace the very same problem for quite a while already.
 
I have the very same BSOD:
VIDEO_SCHEDULER_INTERNAL_ERROR
0x119 (0x5, 0xFFFFD8091C7B6000, 0xFFFFD8091C7B7AD0, 0x135DBD).
 
shaolinn
BSOD happened once so far,once just Grey Screen with nothing happening, and another time windows managed to recover. The more common thing that happens more or less the games freezes with pixalted lines over the game accompanied by a sound loop like in the picture in my first post.

 
This is exactly what I experience, sudden pixelation instead of mouse cursor.
 
I have a custom water loop rig with an 1080 Ti FTW3 Hydro Copper, which is very chill - I never saw it hitting more than 62 degrees. In fact, I am doing the furtest burn-in test for about 30 minutes right now, and it is just barely scratching 60°C. What is even more strange is that BSODs seem to occur even during stress-free activities - simple surfing on reddit sometimes can throw an BSOD. So it has nothing to do with temperature. The power issue is also doubtful, PSU is also the Dark Power Pro 850W, which powers just one single card and one 8700k, which I've reverted to the stock clocks until I delid it (this one is actually getting uncomfortably hot).
 
I've tried the clean install, didn't helped me much. Could that be caused by conflicts with ASUS AiStudio? Or with AV software?
I will give a try to the debug mode, but the problem is that there is no trigger for BSOD in my case, it can happen once in two weeks and three times daily without any obvious reasons.
 
Also, what is very interesting - it never ever happened in full-screen game modes, only from windowed games, from windows explorer or from browser.
 
Specs: 
GPU: EVGA GTX 1080 Ti FTW3 iCX Hydro Copper Gaming
CPU: i7-8700k, stock speed
Motherboard: ASUS ROG Maximus X Hero, Bios v.0802 (latest)
RAM: 2x16 Gb Corsair Vengeance LPX DDR4-4000, running at 3333 MHz
Displays: 2xASUS ROG Swift PG279Q, running at 144 MHz 2560x1440. G-Sync is enabled for full-screen.
PSU: 850W BeQuiet! Dark Power Pro 11
OS: Windows 10 Pro N x64, version 1709 (Creators Update, if I am not mistaken), fresh installation on M.2 Drive
GPU Drivers: 390.65 Driver
 
Crashes: 
On Sun 18.02.2018 13:53:08 your computer crashed
crash dump file: C:\WINDOWS\Minidump\021818-10812-01.dmp
This was probably caused by the following module: (watchdog+0x333E)
Bugcheck code: 0x119 (0x5, 0xFFFFD8091C7B6000, 0xFFFFD8091C7B7AD0, 0x135DBD)
Error:
file path: C:\WINDOWS\system32\drivers\watchdog.sys
product:
company:
description: Watchdog Driver
Bug check description: This indicates that the video scheduler has detected a fatal violation.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.  

 
On Sun 18.02.2018 13:53:08 your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: (nvlddmkm+0x119D17)
Bugcheck code: 0x119 (0x5, 0xFFFFD8091C7B6000, 0xFFFFD8091C7B7AD0, 0x135DBD)
Error:
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvlddmkm.sys
product:
company:
description: NVIDIA Windows Kernel Mode Driver, Version 390.65
Bug check description: This indicates that the video scheduler has detected a fatal violation.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 390.65 , NVIDIA Corporation).
Google query:

 
 
Any other leads or ideas?
 
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shaolinn
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/02/18 06:50:18 (permalink)
I had to replace the original card that was getting this specific crash, because nothing could be done for it anymore.  Mine was crashing within minutes after leaving idle, at first it was only under heavy load until it got really bad.  And the 2nd one I was going to RMA because it was hitting 93*C within minutes. Since I had the weekend between the card actually being picked up I decided to do some more testing. I will leave the improving the airflow part out, considering you stated heat isn't an issue. Also I only improved airflow even more to get better on load temps after the card started working like it should. I bought a EVGA Powerlink, which as you probably know has integrated solid state capacitors for power filtering. And our common denominator seems to be the Be Quiet Dark Power 11 pro psu line. Nothing in the bios or monitoring was showing any 12v or 5.5 rail fluctuations, but when the Powerlink was attached the problem magically resolved itself. I'm running at 59*C at load now and my replacement card never had any crash issues in the first place, but my guess is over time the issue would have resurfaced without it. Mainly, because it was displaying the same behavior as my first card running on high fan rpm struggling to cool itself when it really shouldn't be having any issues running Furmark and games.
 
All I can say is if you are getting this crash RMA the card because it will just get worst, at least in my case. And EVGA for sure has excellent RMA service, make a support ticket or open an RMA, and include your the crash details etc. Once you get your automated RMA number confirmation by email write it down. I'd suggest calling by phone at business hours to get your RMA and shipping labels faster, instead of having to wait 1-2 working days for the process to complete. For some reason the Be Quiet Dark Power PSU line has issues with the EVGA 1080 ti and since the Powerlink has power filtering and isn't overly expensive I'd just get one for your replacement card. You could also get the Powerlink first before RMA of course but from my experience once this crash started happening things got worst from there on. Only question is if your card is at the point where EVGA will be able to replicate this crash at the RMA center or not.
 
Anyway hope it helps all I can really tell you is the experience I had with my 1080ti.
post edited by shaolinn - 2018/02/18 14:30:45
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Lithiumsword
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/03/10 21:29:42 (permalink)
Looks like I am running into the same issues as shaolinn, hard crash during gaming either black screen or large white squares which might restart the system and or make me hold the power button to restart.  My card under full stress only gets up to 64-65 degrees though I replaced the thermal paste the day I got the card since it had hit 90 degrees in initial start ups during any gaming.  I got 1080 TI at the end of December and it worked just for Blade and Soul which is mostly CPU intensive and with Assassins Creed Syndicate with out a problem but I have run into issues running Witcher 3 which is pretty much maxing the card out if I let it.  Tonight I have had issues with Blade and Soul as well.



Specs:
GPU: EVGA 1080 TI FTW3 Elite
CPU: Intel 6700k not overclocked
Motherboard: Asus Z170 Deluxe
Ram: 2x8 Corsair Dominator DDR4 3000 MHz
Hard Drive (OS): Samsung 950 Pro (in m.2 slot not pcie)
Hard Drive (Gaming): Samsung 850 PRO 
Displays: Asus ROG swift PG348Q & BenQ XL2420G (I switch between having gsync on and off depending on game)
PSU: Corsair RM750i
OS: Windows 10 Pro 64bit
Video Drivers: 391.01 though I have had issues with 390.65 as well
post edited by Lithiumsword - 2018/03/10 23:06:16
shaolinn
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/03/11 07:29:23 (permalink)
I pretty much went through every test possible nothing yielded any results, since I have the EVGA Powerlink on my replacement card its not been overheating or throttling the fans. And is now running at full load with no problems.  All I can say when I started encountering this particular crash it was at first just forced shutdowns until eventually it was guaranteed crash within minutes. I can't tell you for sure whether getting a Powerlink will solve the issue for you, but it is worth a try and you can always return it if it does not.  You can test it on your current card first  if you want, but in my experience as soon as the crashing happens it just gets worst eventually resulting in RMA. In my case without the Powerlink the second card would have eventually burnt itself out to the same state as the first. And yes to me it is kind of weird that the Powerlink is needed, but since it solved my issue after allot of troubleshooting I'm glad since it was becoming frustrating. Personally never had this many issues with a card myself. I did report everything back to the EVGA technicians so I don't know maybe open a ticket? They may have done further testing with my old card or the issue in general and have more specific answers to the problem.
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/03/17 11:08:06 (permalink)
I ordered a new seasonic prime ultra 1000W psu. Its possible that I may have some fluctuations on one of the rails from the Corsair 750 that I currently own (2 years old).  I was planning on replacing the part in the near future anyways so we'll see if that fixes the hard crashes or if I have to send my card out to EVGA.  Though in the mean time I have lowered the power target to 80% and underclocked the gpu and ram by 200Mhz which seems to have temporary fixed the crashing issues in all games.  
shaolinn
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/03/17 11:21:33 (permalink)
Lithiumsword
I ordered a new seasonic prime ultra 1000W psu. Its possible that I may have some fluctuations on one of the rails from the Corsair 750 that I currently own (2 years old).  I was planning on replacing the part in the near future anyways so we'll see if that fixes the hard crashes or if I have to send my card out to EVGA.  Though in the mean time I have lowered the power target to 80% and underclocked the gpu and ram by 200Mhz which seems to have temporary fixed the crashing issues in all games.  


Under Volting isn't a real fix specially since you not getting what you paid for. My 1000W was brand new and showed no fluctuations at all. And it had no issues with my older cards, of course the 1080ti also draws more power. I don't know why it causes issues with the FTW3 maybe something to do with the ICX that needs very specific voltage, which the Powerlink with the integrated solid state capacitors seemed to achieve. 
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/03/17 11:51:25 (permalink)
EVGA PowerLink
 (excerpt)
"Integrated solid state capacitors give you power filtering
For maximum stability, and it won't affect your overclock!"
 
 
The root cause seems to be one or both of these:
 
(1) that you could not get full contact between your GPU and PSU cables, until you installed the PowerLink
 
(2) Your Seasonic PSU is faulty and the power filtering in the PowerLink helped
 
 
 

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shaolinn
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/03/17 16:32:51 (permalink)
Cool GTX
EVGA PowerLink
 (excerpt)
"Integrated solid state capacitors give you power filtering
For maximum stability, and it won't affect your overclock!"
 
 
The root cause seems to be one or both of these:
 
(1) that you could not get full contact between your GPU and PSU cables, until you installed the PowerLink
 
(2) Your Seasonic PSU is faulty and the power filtering in the PowerLink helped
 
 


1. It wasn't a contact issue. These cables are fairly standard and were fully inserted and snapped on and also tested with other cards, including testing a separate set of cables.  It's another underlying issue. I could do further testing but honestly it is running fine now and spent enough time searching for a workaround + Gave the German EVGA technicians detailed feedback for them to do further tests.
2. He ordered the Seasonic and is still running the old Corsair. You may have  misread that a bit. He didn't mention  anything about Powerlink either that was me, which is what resolved the issue in my case.
post edited by shaolinn - 2018/03/17 16:36:33
Lithiumsword
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/03/18 10:10:31 (permalink)
shaolinn
Lithiumsword
I ordered a new seasonic prime ultra 1000W psu. Its possible that I may have some fluctuations on one of the rails from the Corsair 750 that I currently own (2 years old).  I was planning on replacing the part in the near future anyways so we'll see if that fixes the hard crashes or if I have to send my card out to EVGA.  Though in the mean time I have lowered the power target to 80% and underclocked the gpu and ram by 200Mhz which seems to have temporary fixed the crashing issues in all games.  


Under Volting isn't a real fix specially since you not getting what you paid for. My 1000W was brand new and showed no fluctuations at all. And it had no issues with my older cards, of course the 1080ti also draws more power. I don't know why it causes issues with the FTW3 maybe something to do with the ICX that needs very specific voltage, which the Powerlink with the integrated solid state capacitors seemed to achieve. 




This is only a temporary fix, if I have to undervolt it to make it work after the new psu is installed I'll be sending my card back. No reason to have a ftw3 that can't preform at its base settings.
shaolinn
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/03/18 15:01:02 (permalink)
Lithiumsword
shaolinn
Lithiumsword
I ordered a new seasonic prime ultra 1000W psu. Its possible that I may have some fluctuations on one of the rails from the Corsair 750 that I currently own (2 years old).  I was planning on replacing the part in the near future anyways so we'll see if that fixes the hard crashes or if I have to send my card out to EVGA.  Though in the mean time I have lowered the power target to 80% and underclocked the gpu and ram by 200Mhz which seems to have temporary fixed the crashing issues in all games.  


Under Volting isn't a real fix specially since you not getting what you paid for. My 1000W was brand new and showed no fluctuations at all. And it had no issues with my older cards, of course the 1080ti also draws more power. I don't know why it causes issues with the FTW3 maybe something to do with the ICX that needs very specific voltage, which the Powerlink with the integrated solid state capacitors seemed to achieve. 




This is only a temporary fix, if I have to undervolt it to make it work after the new psu is installed I'll be sending my card back. No reason to have a ftw3 that can't preform at its base settings.


Yup makes sense hope it works for you with new PSU
Lithiumsword8
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Re: EVGA 1080TI FTW3 Elite (Crashing) 2018/04/23 11:16:40 (permalink)
No dice, installed the new  1000w PSU this Saturday and played both Witcher 3 and Blade and Soul with no issues for about 6 hours off and on all day.  Sunday put on Witcher 3 and hard crashed in the first 5 minutes of game play.  Guess I'm going to have to RMA this card now.
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