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EVGA support e-mail slow to respond now????

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lordraptor1
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2018/01/30 09:53:07 (permalink)
well i sent an e-mail to EVGA yesterdaymorning with some questions ( note im in oklahoma evga in cali so they are 1 or 2 hours behind me).  anyway in the past i would get a response within 24 hours but this time no dice, and i am reading other complaints in regards to response times.  has evga dropped the ball with CS?  just wondering because i have some questions i really need answered in regards to an rma i need done and what options i may have at this point.

i am offended by your sig so you need to remove it. 


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    EVGATech_AdamB
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    Re: EVGA support e-mail slow to respond now???? 2018/01/30 10:48:49 (permalink)
    Sorry about for any delays in being able to respond to your e-mails. We are currently a little behind and are trying to catch up as soon as possible. I have found the e-mails you have sent to us and I will be replying to them shortly. Generally, if you ever need service for a time-sensitive matter it is best to give us a call at 1-888-881-3842. Technical support is available 24/7 and we are always happy to assist you.

    Like our service? Please provide feedback for us at the link HERE. 
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