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Rma help

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jgraham3364
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2018/01/26 11:40:22 (permalink)
This is my first rma. Whats the normal turn around? It says 1-3 business days. My card was delivered 9am monday, but wasnt markes recivied till tuesday. Today is friday which makes the third day, and its still saying preparing to ship. Which it has said that since my gpu arrived there.
#1

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    Sajin
    EVGA Forum Moderator
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    Re: Rma help 2018/01/26 12:48:30 (permalink)
    Might want to give them a call to see if the card will be shipping out today. https://www.evga.com/about/contactus/
    #2
    Sajin
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    Re: Rma help 2018/01/26 12:49:50 (permalink)
    Moving thread to evga warranty questions subsection.
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    _JeffP
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    Re: Rma help 2018/01/26 21:43:55 (permalink)
    Hello,
     
    You can always check the status of your RMA by logging onto your account then going to Member and My Products then View Details on the serial number that you sent in, this will also include the tracking information if your product has shipped. 

    Everything is security. 
    #4
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