You'll have to either look elsewhere online or contact EVGA for a replacement. Someone else had an issue finding the sc17

Thanks guys. That put the nail in the coffin for my SC17, just still within my return window. The 19V power brick they used is industry atypical, the 19.5V should have been used, where for stuff like this, you could buy a Dell/HP power brick. The stuck pixels are bad enough....the replacement already came and I didn't open it fearing another round of QC issues with that one, so why bother (box was really smashed up)....I'm returning both and getting what I should have got in the first place, the 17R4. Pay more for less, yes, yes, but you're paying more for longevity and the parts to keep it going, like when the cpu/gpu fan dies, panel replacement / replacement keyboard/trackpad, power supply (never had one fail on me yet) and of course SERVICABILITY....not worth a dime if everything is glued/soldered down, let alone no manual to take things apart. Would really suck in 3 years if stuff started to break and it's unrepairable, esp. if it's the power brick. Thanks everyone for your help.

alex.williams
Thanks guys. That put the nail in the coffin for my SC17, just still within my return window. The 19V power brick they used is industry atypical, the 19.5V should have been used, where for stuff like this, you could buy a Dell/HP power brick. The stuck pixels are bad enough....the replacement already came and I didn't open it fearing another round of QC issues with that one, so why bother (box was really smashed up)....I'm returning both and getting what I should have got in the first place, the 17R4. Pay more for less, yes, yes, but you're paying more for longevity and the parts to keep it going, like when the cpu/gpu fan dies, panel replacement / replacement keyboard/trackpad, power supply (never had one fail on me yet) and of course SERVICABILITY....not worth a dime if everything is glued/soldered down, let alone no manual to take things apart. Would really suck in 3 years if stuff started to break and it's unrepairable, esp. if it's the power brick. Thanks everyone for your help.

If you do end up opting for the 17 R4, be prepared for some very likely thermal problems and core temp differentials.  To achieve the full potential on the 17 R4, you might have to be willing to take it apart and repaste.  Only a small percentage of them work great out of the box.  I went through 3, on the third I had no core differential, but I did have to repaste to have temps under 90, but I sold in Brazil for good profit, and ended up getting the SC17 when I went to the US again.

They can spend time and money on playing video games, but they can't make a service video for a laptop. Nice.
 
youtube.com/watch?v=rWdm9B8u13k

Instantlyf
I saw that you said you got a replacement. Just wanted to clarify. Is the replacement the laptop or just the power supply?

And even if it is still in your return window, you still had to pay the restocking fee right?

It was a laptop replacement, I didn't buy it from evga, there was no restocking fee.

Yeah I have owned couple aliens and they do have a thermal problem, I do have to say the SC-17 runs a lot cooler than my R17's did. Now if EVGA just get there heads out the sand it start giving these laptops some support they would be great.