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Thank you EVGA/EVGA RMA dept.

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gtx480rocks
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2017/12/14 08:56:29 (permalink)
I recently had to RMA my 1080Ti SC2 ICX (~2 months old) because of bad/grinding fans. Id like to thank EVGA on how they handled the issue(s) I had with the replacement card they sent me. Your RMA tech I spoke to after uploading oictures of the replacement card was very apologetic and ended up pushing my standard RMA to an EAR. I have received the EAR card, and it looks just as good as the 1080Ti I sent into them. Thank you for working with me on this and going the extra mile, the card even clocks higher at stock (~2 ghz) then my new 1080Ti did. 
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    rjohnson11
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    Re: Thank you EVGA/EVGA RMA dept. 2017/12/14 08:58:08 (permalink)
    Thanks for the feedback. This is greatly appreciated.

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    Cool GTX
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    Re: Thank you EVGA/EVGA RMA dept. 2017/12/14 09:49:14 (permalink)
      Game On

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    ervincl24
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    Re: Thank you EVGA/EVGA RMA dept. 2018/01/01 15:41:53 (permalink)
    EVGA RMA is great. they are a professional bunch, willing to go the extra mile.
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    vainpop1317
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    Re: Thank you EVGA/EVGA RMA dept. 2018/01/01 19:14:26 (permalink)
    this is good news.
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    XrayMan
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    Re: Thank you EVGA/EVGA RMA dept. 2018/01/01 21:06:30 (permalink)
     
    Awesome.       

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    gambl0r
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    Re: Thank you EVGA/EVGA RMA dept. 2018/01/07 14:24:32 (permalink)
    Thank God for eVGA!!!
    #7
    cjsquirrel
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    Re: Thank you EVGA/EVGA RMA dept. 2018/01/07 15:44:28 (permalink)
    They upgraded me to ear as well with my older 1080ftw2 having the black screen and fan ramp to 100% issue a while back. Quick no hassle turn around. EVGA is the best!
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    Tech_RayH
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    Re: Thank you EVGA/EVGA RMA dept. 2018/01/07 15:55:42 (permalink)
    We appreciate the positive feedback for both Customer Service and the RMA department 

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    #9
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