av0liti0n
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srsly tho y
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MSim
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Re: Why won't EVGA answer my facebook messages
2017/12/11 21:25:31
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Here's the answer. Facebook is not an official line of communication. How do i know that, evga use to say the same thing here on the forums to customers.
post edited by MSim - 2017/12/11 21:27:29
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av0liti0n
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Re: Why won't EVGA answer my facebook messages
2017/12/11 21:35:48
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I'm just trying to get my post count on here up so I can send a PM back to everybody who told me to 'man up' and not be a 'child' who then got my topic locked because I'm being 'derogatory'. Thanks for giving me something to reply to
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the_Scarlet_one
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Re: Why won't EVGA answer my facebook messages
2017/12/11 21:41:13
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return your product to the place of purchase.
post edited by Cool GTX - 2017/12/11 22:22:47
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Chaos_21
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Re: Why won't EVGA answer my facebook messages
2017/12/11 21:41:44
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I m sure you will get reply's here. The forums are better than Facebook anyway.
ASUS TUF Gaming Z690-Intel Core i9-12900K- EVGA 360 CLC Cooler-Corsair Vengeance 4 x 16GB 3200mhz-2TB Solidigm P41 Plus M.2 SSD--Three 1TB 970 EVO SSD's-EVGA GeForce RTX 3080 XC3 ULTRA-Corsair HX1000i-Windows 11 64bit-Corsair iCUE 5000X RGB Case. Steam Twitter: https://twitter.com/Chaos_21 Use my associate code: JBGVM12HDYDJPIM to get 5%-10% discount on EVGA purchases.
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the_Scarlet_one
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Re: Why won't EVGA answer my facebook messages
2017/12/11 21:45:05
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Chaos_21 I m sure you will get reply's here. The forums are better than Facebook anyway.
May want to read this full post, as well as the locked topic.. this user will be banned soon To make the story short, the user bought a 1080 ftw hybrid cooler from Newegg, asked evga to exchange it, evga told the user to return r to Newegg, and the user decided to scream, rant, rage, curse, and tell everyone that they refuse to do an extremely simple return. So yeah, read the topics, not just the first post. Also, did you actually view the picture’s the user is sending to evga facebook because the user REFUSES to do a return to Newegg????
post edited by Cool GTX - 2017/12/11 22:23:25
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av0liti0n
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Re: Why won't EVGA answer my facebook messages
2017/12/11 21:45:36
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Stop being derogatory and asserting weird masculine gender norms. I know there's a worlds toughest man competition every year and the winners become Evga mods but still.
post edited by av0liti0n - 2017/12/11 21:47:04
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av0liti0n
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Re: Why won't EVGA answer my facebook messages
2017/12/11 21:48:14
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And fyi Newegg sold the item as eligible for return and then flagged it as not, I spoke to customer service, I will lose my 65 dollar shipping fee, 25 percent of the product cost and the price to send it back. edit Cool GTX
post edited by Cool GTX - 2017/12/11 22:26:48
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the_Scarlet_one
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Re: Why won't EVGA answer my facebook messages
2017/12/11 21:50:17
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still not EVGA’s fault. Talk to Newegg, you are going to get nowhere here. edit Cool GTX
post edited by Cool GTX - 2017/12/11 22:28:48
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av0liti0n
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Re: Why won't EVGA answer my facebook messages
2017/12/11 21:52:02
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Stop harrassing me It's actually extremely obvious all you want to do is be dismissive and rude, you haven't even stated my issue correctly. The issue was that the cooler wasn't the FTW version and my card is. They. Look. Identical. It is not made clear enough. Go to newegg yourself and look at the others complaining about the same issue. [TOS] edit Cool GTX
post edited by Cool GTX - 2017/12/11 22:31:12
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notfordman
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Re: Why won't EVGA answer my facebook messages
2017/12/11 21:53:59
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Look at the bright side, your post count is up....
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the_Scarlet_one
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Re: Why won't EVGA answer my facebook messages
2017/12/11 21:56:04
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You clearly need a lesson: you buy a Samsung tv from Walmart, and it is 4K and you meant to buy the 1080p version, you take it back to Walmart, not Samsung. Use that as your example from here on out. Evga will not handle a product they didn’t sell, no matter how good or bad your attitude is. The item was sold to Newegg, and Newegg has to deal with the final disposition. No parent company will exchange an item for a different product than was purchased. Tell Newegg you would like to do an exchange for the correct item. Posting here and acting out because you don’t get your way gets you nothing.
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av0liti0n
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Re: Why won't EVGA answer my facebook messages
2017/12/11 21:56:54
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Newegg don't stock the correct item [TOS removed] face, stop infantilising me TOS removed Cool GTX
post edited by Cool GTX - 2017/12/11 22:33:13
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av0liti0n
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Re: Why won't EVGA answer my facebook messages
2017/12/11 21:58:38
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Haha post count getting there, then I can bother this guy and his pals the same way. Omg you're at fault for not treating this manufacturer like you can't trust them to make what you're buying clear to you. Wowwww
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the_Scarlet_one
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Re: Why won't EVGA answer my facebook messages
2017/12/11 22:01:33
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And you still don’t understand that you still have to go through Newegg, whether to get your money back or exchange. Take what you can get back at this point, talk to your credit card company about getting your money back. No matter what you do, EVGA is not the company to attack because of your mistake and Newegg’s policy.
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av0liti0n
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Re: Why won't EVGA answer my facebook messages
2017/12/11 22:02:00
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You talk a lot about mistakes. I think its projection. I think you are a mistake. I admitted I made a mistake in my post, in my request to EVGA and everywhere I referred to the issue. I've spent well over 1000 dollars of my national currency on their products. I offered to pay for any costs incurred in a manner there would be no loss to them. Sorry you don't understand business and customer satisfaction. Take a night school course or something.
post edited by av0liti0n - 2017/12/11 22:04:13
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the_Scarlet_one
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Re: Why won't EVGA answer my facebook messages
2017/12/11 22:03:33
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nah, I’m bored, and taking about your mistake. Do I need to explain that to you too?
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Cool GTX
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Re: Why won't EVGA answer my facebook messages
2017/12/11 22:08:05
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Temp locking for review Unlocking for Now
post edited by Cool GTX - 2017/12/11 22:43:54
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Cool GTX
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Re: Why won't EVGA answer my facebook messages
2017/12/11 22:29:55
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Everyone NEEDS to Follow ALL of the TOS It a very short document, please take this opportunity to review it Lets express ourselves and Not Violate the rules -- Thank You Forum Etiquette Members are expected to treat each other with respect, and be courteous of each other's opinions and advice, regardless of his or her relative experience. Although lively discussion is encouraged among members, there are seven things that will not be tolerated:
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Hoggle
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Re: Why won't EVGA answer my facebook messages
2017/12/11 23:03:02
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When dealing with customer service or anyone it's best to be nice as people are more willing to help someone who they want to help. Sending the poo emoji multiple times on Facebook is more likely to get you blocked and reported for harassment then a positive outcome. EVGA is a good company if you write down the problem and are polite and clear they will try to help. You might still have to go through Newegg but EVGA might be able to look at the product page and have them correct the listing. If they see that Newegg doesn't have it listed clear enough they might even be able to help you with a replacement. Just keep in mind that the person who reads this or manages Facebook for EVGA isn't the person who posted the Newegg product listing. They are just support or public relations and really just want to come to work and have a nice day without anyone using foul language at them.
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av0liti0n
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Re: Why won't EVGA answer my facebook messages
2017/12/11 23:29:53
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I had heard EVGA was a good company. That's why I chose to do business with them. I was obviously mistaken. For the hundredth time, I explained my issue, I offered colatteral payment, shipping payment, any payment necessary to ensure they lost no profit. They could have had a customer for life if they'd been reasonable. So for clinging to the money for this GPU cooler they sacrificed a lifetime of new component purchases. Well done guys. And responding to poor customer service in this way is part of my culture. If you don't like it then great, you're culturally insensitive as well as probably racist. Trying to get myself to the same level of ridiculousness as you lot here. Its difficult
post edited by av0liti0n - 2017/12/11 23:31:12
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PietroBR
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Re: Why won't EVGA answer my facebook messages
2017/12/12 02:39:27
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rjohnson11
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Re: Why won't EVGA answer my facebook messages
2017/12/12 03:01:02
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I think we all know what happened here. There have been a lot of violations of the forum in this thread and we have allowed the thread to continue despite this. Further violations will result in a possible lock of the thread and warnings.
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rjohnson11
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Re: Why won't EVGA answer my facebook messages
2017/12/12 04:34:03
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Due to additional violations of the forum rules I have deleted some posts and this thread will be locked
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EVGATech_JaesonW
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Re: Why won't EVGA answer my facebook messages
2017/12/12 15:47:10
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Just wanted to post an update. I've reached out to av0liti0n directly to see if there is some way we can assist in some way.
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