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Confused.

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burt666666
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2017/12/10 13:27:57 (permalink)
So,I set up a step up for my 1050ti within the 90 days.Get an email for step one....ok...get emsil for step 2 which says we will now review this to check pricing etc.This was Nov 20...never got another email AKA step 3.Now it shows my step up has expired...WTH ?

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    Cool GTX
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    Re: Confused. 2017/12/10 14:43:28 (permalink)
    If you have any questions about the Step-Up program, please contact customer service or by calling 888-881-EVGA (3842) M-F 9AM - 5:30PM Pacific.

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

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    #2
    burt666666
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    Re: Confused. 2017/12/10 19:14:40 (permalink)
    Thanks...sent them an email...

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    Cool GTX
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    Re: Confused. 2017/12/10 20:02:50 (permalink)
    Make sure you confirm your email address in your Forum Profile is correct --> that is the one they will use
     
    Then be sure to check your spam folder

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #4
    burt666666
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    Re: Confused. 2017/12/10 20:54:23 (permalink)
    Same one...just only got first 2 emails...
     

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    EVGATech_AdamB
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    Re: Confused. 2017/12/11 12:59:59 (permalink)
    Sorry to hear about the issue with your Step-up request. I have sent you an e-mail to your personal e-mail to help assist. Please reply back to that e-mail so I can look into the situation further.
     

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    #6
    burt666666
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    Re: Confused. 2017/12/12 12:28:11 (permalink)
    Email replied Adam...thank you !!

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