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How to Rule Out Defective Power Supply

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wussery
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2017/11/22 16:45:36 (permalink)
I am building a new computer with an ASRock AB350 Gaming-ITX/ac with an AMD Ryzen 5 1600 chip. I can not get any of the system fans or the power supply fans to spin up after everything is plugged in. I have rechecked the front panel cable connections to the motherboard three times by disconnecting and confirming the orientation of the cables per the motherboard manual. I have also disconnected and reconnected the 24 pin and 8 pin CPU power cable to the motherboard and the power supply.

My concern is that I don't even see the blades on the fan to the power supply spinning. Would this lead you to believe that I have a bad power supply (EVGA 750 B3, 80 Plus BRONZE). I'm trying to figure out what should be returned first, my motherboard or the power supply?

All components purchased as new from .
#1

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    MSim
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    Re: How to Rule Out Defective Power Supply 2017/11/22 16:54:03 (permalink)
    Some power supplies come with a tester. If your power supply didn't, i would give evga a call for help doing the test using a paper clip.


     
    #2
    Sajin
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    Re: How to Rule Out Defective Power Supply 2017/11/22 16:56:03 (permalink)
    Set eco mode to off, and perform the paper clip test.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
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    wussery
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    Re: How to Rule Out Defective Power Supply 2017/11/22 17:23:50 (permalink)
    Sajin
    Set eco mode to off, and perform the .




    My cables are all black. I don't have a green one. Is there a pin count that I can use to place the paper clip in?
    #4
    Sajin
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    Re: How to Rule Out Defective Power Supply 2017/11/22 17:26:04 (permalink)
    wussery
    Sajin
    Set eco mode to off, and perform the .




    My cables are all black. I don't have a green one. Is there a pin count that I can use to place the paper clip in?




    post edited by Sajin - 2017/11/22 19:59:12


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #5
    wussery
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    Re: How to Rule Out Defective Power Supply 2017/11/22 17:30:12 (permalink)
    Sajin
    wussery
    Sajin
    Set eco mode to off, and perform the .




    My cables are all black. I don't have a green one. Is there a pin count that I can use to place the paper clip in?







    Thanks, I'll give it a try.
    post edited by Sajin - 2017/11/22 19:59:29
    #6
    Sajin
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    Re: How to Rule Out Defective Power Supply 2017/11/22 17:43:36 (permalink)
    No problem. Let me know how it goes.


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #7
    wussery
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    Re: How to Rule Out Defective Power Supply 2017/11/22 17:47:54 (permalink)
    Sajin, I have confirmed that the power supply is functioning. Now I'll need to get with Asrock to see what my options are with the motherboard.
     
    #8
    MSim
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    Re: How to Rule Out Defective Power Supply 2017/11/22 17:50:02 (permalink)
    wussery
    Sajin, I have confirmed that the power supply is functioning. Now I'll need to get with Asrock to see what my options are with the motherboard.
     





    I hear ASRock has good customer service.


     
    #9
    Sajin
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    Re: How to Rule Out Defective Power Supply 2017/11/22 17:50:18 (permalink)
    Perfect. đź‘Ť


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #10
    Sajin
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    Re: How to Rule Out Defective Power Supply 2017/11/22 20:01:55 (permalink)
    The images in post #5 & #6 seem to have disappeared for some reason, so I just now edited them back in. 


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
    #11
    Methodical2
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    Re: How to Rule Out Defective Power Supply 2017/12/04 04:29:42 (permalink)
    Good stuff and good looking out for fellow members.

    "Never be afraid to try something new. Remember, amateurs built the Ark, professionals built the Titanic"
     
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