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Helpful ReplyDG-87 is out of warranty just got it yesterday and question about mobo stand offs

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Knightviper
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2017/11/18 11:44:18 (permalink)
Hi all I have a few questions. First one is I just received my case yesterday and registered it but when I click on my products it says its out of it's warranty, anybody got any ideas on that.
Second question is about the motherboard stand offs are they the raised dimples on the try as I never got any normal stand offs in the parts bag, also the one normal looking stand off in the middle of the case is that just a locating mount as you cant screw into it.
 
Cheers for the help
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Slimshiesty
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Re: DG-87 is out of warranty just got it yesterday and question about mobo stand offs 2017/11/18 16:00:27 (permalink) ☄ Helpfulby Knightviper 2017/11/18 16:40:57
Knightviper,
 
  Yes, the raised dimples are the stand-off's on the DG-8 series cases.
Warranty... Have you contacted customer service first?
If not, that is the first place to start.   If you are having no luck that way(which i would be surprised), come back and post here about it again.
Someone will alert EVGA C/S, and you will have help, and resolution quickly.

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Knightviper
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Re: DG-87 is out of warranty just got it yesterday and question about mobo stand offs 2017/11/18 16:32:09 (permalink)
cheers mate will give them a bell on Monday. Also should I remove the stand off that's all ready on the try or leave it as its a locating mount
post edited by Knightviper - 2017/11/18 16:42:12

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Cool GTX
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Re: DG-87 is out of warranty just got it yesterday and question about mobo stand offs 2017/11/18 17:47:40 (permalink)
Location mount - I'd keep it
 
Warranty may be different as this is a Contest Award, not a Retail part
 
The US site mentions this:
Transferable Warranty Exceptions
Products sent as demo unit or given away as prize do not transfer warranty.

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Knightviper
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Re: DG-87 is out of warranty just got it yesterday and question about mobo stand offs 2017/11/18 17:50:01 (permalink)
the other parts that I won gave the warranty its just the case that never

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Re: DG-87 is out of warranty just got it yesterday and question about mobo stand offs 2017/11/18 17:51:12 (permalink)
Reach out to EVGA CS

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Re: DG-87 is out of warranty just got it yesterday and question about mobo stand offs 2017/11/18 17:52:52 (permalink)
have done bud just goin to have to wait and see what happens now
 

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Re: DG-87 is out of warranty just got it yesterday and question about mobo stand offs 2017/11/18 18:04:21 (permalink)
Knightviper
have done bud just goin to have to wait and see what happens now
 


Good luck, though i know EVGA will take care of you.

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Knightviper
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Re: DG-87 is out of warranty just got it yesterday and question about mobo stand offs 2017/11/20 09:39:35 (permalink)
Warranty question has been answered by EVGA. Cheers for the help on the other questions
 
Knightviper

EVGA Z270 Classified K, Intel core i7 7700k , EVGA CLC 280 AIO, 16GB G.Skill Trident Z RGB @3200MHz, 250GB Samsung Evo SSD, Samsung Evo 840 250 SSD, 1TB WD Caviar Green 
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