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Black Screen problem. Help Please

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BJCleage
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2017/10/22 08:58:19 (permalink)
Hi I play only one game World of Warships. Mt temp readings when in the game are 60 to 65.
After a bit I get a Black Screen But i can here the game I can do nothing not even Ctrl alt deleat  cant get to desktop only thing I can do it hit the on off button doing hard boot.
I have a EVGA G-Force GTX 670. I have updated the drivers to the latest version 387.92 last night, from 385.69 and still does it so now i went back to the 382.33 that was out in June and I still does the same thing. This problem is only when Gaming.
 
Im at a lose Need Advice.
 
#1

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    notfordman
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    Re: Black Screen problem. Help Please 2017/10/22 09:27:12 (permalink)
    Welcome to the forums. :) Here is a troubleshooting thread. https://forums.evga.com/Basic-troubleshooting-steps-Windows-clean-boot-clean-driver-install-debug-mode-etc-m2504606.aspx
     
    It is also helpful to list your hardware, including the OS. I hope you are able to get it figured out. I am wondering if you have removed the old drivers? Also when updating your drivers it's best to unplug the ethernet cable so windows doesn't try to install w/e driver it wants. When finished just plug it back in. Has your GPU been registered for warranty purposes if need be?? 

    Heatware : http://www.heatware.com/eval.php?id=68330
     
     

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    BJCleage
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    Re: Black Screen problem. Help Please 2017/10/22 11:35:37 (permalink)
    Thanks But nothing works still does it I did do this again as you explained it ""Also when updating your drivers it's best to unplug the ethernet cable so windows doesn't try to install w/e driver it wants. When finished just plug it back in""
    as for clean boot thats not going to fix this. Best it jest goes to the shop I been trying for 2 days now driving my self crazy. I will take it Monday morning.
    Thanks for the help notfordman.
     
    #3
    Cool GTX
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    Re: Black Screen problem. Help Please 2017/10/22 12:30:25 (permalink)
    EVGA GeForce GTX 670 & Black screen only when Gaming  ---> Run some benchmark software to test your system -- like fire strike
     
    Have you checked to see if other that play World of Warships are also having an issue ?
     
    Unless you list ALL hardware & software, it will be hard to help you
     
    MB - Brand, model, version & BIOS #
    CPU
    PSU
    GPU - EVGA GeForce GTX 670 ---> which one ?
    RAM
     
    OS
     
    Nvidia drivers tested: 387.92, 385.69, 382.33
     
    Is your system running stock or is Anything OC ?
     
     

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    #4
    Cool GTX
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    Re: Black Screen problem. Help Please 2017/10/22 12:32:05 (permalink)
    Moving to "EVGA GeForce 600/500/400/200/8/9 Series"

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    BJCleage
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    Re: Black Screen problem. Help Please 2017/10/22 13:00:53 (permalink)
    Where do I find all my system imformation to post to you I have win 7 I dont know where to look for it.
     
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    Sajin
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    Re: Black Screen problem. Help Please 2017/10/22 14:41:52 (permalink)
    https://forums.evga.com/E...-flicker-m2724482.aspx


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
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    XrayMan
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    Re: Black Screen problem. Help Please 2017/10/22 16:56:43 (permalink)
     
    Yep. "Make sure your displayport cable is vesa certified if you're using a displayport cable."  See if that resolves the problem or not.

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