I'm not sure if this is the right place to post but after searching Google for answers it brought me here.
I bought my PC which was built for me from a store, I didn't build it myself. I bought my PC in December of 2014 but as of today I have experienced a problem with my graphics card (evga gtx 970 superclocked.) The problem I encountered was my display went black on screen, I restarted my computer and when it loaded after 5 seconds a white line appeared as well as little square colours.
I had my Asus monitor plugged into the DVI-D connector, this is the 1 that seems faulty. I shut the computer down and tried to plug it in the other DVI-I connector and it seems to work ok, for now at least. I'm guessing there is something wrong with the other connector? I don't know what the problem is to be honest, I'm not the best with computers.
Anyway after searching around I went to look at the warranty to see if it is still under warranty and realised I hadn't registered it when I bought it. I tried to put the serial number in from the sticker on the graphics card and it's telling me "serial number not found" I wanted to see if I had any warranty on it. I would assume I am under the 3 years, only just mind but I'm not sure what to do.
Rather than take my whole computer back to the shop is it possible at all to send my graphics card back to yous if I still have any warranty on it? I was also thinking of upgrading my graphics card shortly anyway, I'm not sure if there could be some sort of an arrangement of paying the shortfall against my faulty graphics card to upgrade, is this possible or been done before? Anyway any information would be greatly appreciated.