Once you have submitted your request on the Step-Up page, EVGA will assign you a queue number and also email you confirming that they have received your request.
I have done this but no number has been assigned. It states that I am in the queue and what I will have to pay when it is time. I remember stepping up in the 500 series years ago and we were posting our queue numbers in the step up thread to compare how far along they were but I notice no one doing this currently. So I am guessing this is functioning as intended for me and things have changed regarding the issuance of queue numbers?
7700k 4.9ghz @ 1.37v De-Lidded
Noctua NH-D15
16 gb Gskill 2400
1080 TI SC Gaming Black Edition
2 - 1.5 TB Total NVME HD's 2600 read / 1500 Write
Asrock z270 killer sli mobo
AOC 34 inch Gsync 100 MHz 3440x1440 Monitor
EVGA 600 watt semi-modular PSU
Corsair Carbide 300R case w/max fans
NZXT 5 fan controller