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They took me out of que for step up?

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cloiselle1
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2017/06/01 05:04:21 (permalink)
I've been in que for nearly two weeks for evga's step up, today I checked the status only to see I've been removed from the que?
 
What is going on?
 
First attachment is from 5/20/17 when I applied. 
 
 
post edited by cloiselle1 - 2017/06/01 05:06:31

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#1

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    dlomond
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    Re: They took me out of que for step up? 2017/06/01 05:17:43 (permalink)
    Looks like mind is the same thing

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    #2
    arestavo
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    Re: They took me out of que for step up? 2017/06/01 05:47:12 (permalink)
    I'm guessing that it's a bug, or you didn't upload your invoice.

    The forums are mostly for users to help eachother, so your best bet is to call or email support: http://www.evga.com/about/contactus/
    #3
    rjohnson11
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    Re: They took me out of que for step up? 2017/06/01 05:47:48 (permalink)
    I have referred this thread to EVGA

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #4
    ErinW
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    Re: They took me out of que for step up? 2017/06/01 05:50:22 (permalink)
    There's some back-end issues being worked on with the site right now. Some things like RMAs and Step-ups may not be showing correct information at this time. If you're already in the queue, you're fine, and the site should be back to full operation soon. 
    #5
    rjohnson11
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    Re: They took me out of que for step up? 2017/06/01 05:53:34 (permalink)
    Thanks for the info Erin

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #6
    cloiselle1
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    Re: They took me out of que for step up? 2017/06/01 06:20:46 (permalink)
    Oh gosh. That scared me! I should have known as there was some delay loading various pages on the sight.
    #7
    Bobmitch
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    Re: They took me out of que for step up? 2017/06/01 06:35:39 (permalink)
    Looks like a lot of "Member" services are slow or don't work....

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    #8
    redleader00
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    Re: They took me out of que for step up? 2017/06/01 08:23:24 (permalink)
    I had problems loading the profile and products part of the website this morning but didn't say anything because I thought it would be related to some work on the website back-end.



     
     
    #9
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