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FRIDAY THE 13TH THE GAME DATABASE LOGIN FAILTURE!!!

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Digital_Fuzion
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2017/05/28 16:42:17 (permalink)
I purchased Friday The 13th The game last night from Steam. Every time I try to play the game I keep getting the following message "Database login failure!". I have full internet access because I can play other steam based games. Is there a hot fix solution for this problem? I read steam is having some issues but this is complete bad on every level.
If you release a game at least make it accessible if you planning to charge me money.
 
post edited by Scarlet-Tech - 2017/05/29 04:16:34
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    Brad_Hawthorne
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    Re: FRIDAY THE 13TH THE GAME DATABASE LOGIN FAILTURE!!! 2017/05/28 17:20:19 (permalink)
    All steam games have the ability to verify install.
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    Digital_Fuzion
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    Re: FRIDAY THE 13TH THE GAME DATABASE LOGIN FAILTURE!!! 2017/05/28 18:21:10 (permalink)
    I verified the integrity of the files and it says 1 file failed to validate and will be reacquired. I then uninstalled and then reinstalled the game only to see the same issue. So this is on Steams's end not mine.
     

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    the_Scarlet_one
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    Re: FRIDAY THE 13TH THE GAME DATABASE LOGIN FAILTURE!!! 2017/05/29 04:17:57 (permalink)
    Be aware, masking vulgar language to post it and override the language filter is not allowed. The language has been edited, but if it occurs again, warnings wilp be given out. Please keep the language clean.
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    Brad_Hawthorne
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    Re: FRIDAY THE 13TH THE GAME DATABASE LOGIN FAILTURE!!! 2017/05/29 07:09:48 (permalink)
    Digital_Fuzion
    I verified the integrity of the files and it says 1 file failed to validate and will be reacquired. I then uninstalled and then reinstalled the game only to see the same issue. So this is on Steams's end not mine.

    Why did you uninstall then reinstall the game after Steam fixed the install post-verification?
    #5
    rjohnson11
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    Re: FRIDAY THE 13TH THE GAME DATABASE LOGIN FAILTURE!!! 2017/05/29 09:22:23 (permalink)
    He uninstalled and reinstalled the game for troubleshooting, maybe in case it was a bad install.

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    aka_STEVE_b
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    Re: FRIDAY THE 13TH THE GAME DATABASE LOGIN FAILTURE!!! 2017/05/29 11:11:43 (permalink)
    I don't think it's anything you can do - the game has been hit by bad Luck ??
     
    https://www.facebook.com/Fridaythe13thGame/posts/1781624541853036
     
    https://www.bluesnews.com/s/181068/friday-the-13th-the-game-launch-hits-bad-luck
     
    http://steamcommunity.com/games/438740/announcements/detail/1262543810921989532
     
    https://www.kickstarter.com/projects/613356213/friday-the-13th-the-game/posts/1895830
     
     
    Thank you all for your patience and understanding this morning and throughout the day. Please know that the teams at Gun Media and Illfonic are working around the clock to address them as best possible. We will be keeping our Social Media up to date with the latest news. Please follow Friday the 13th: The Game on Twitter at @Friday13thGame. As well, you can follow us on Facebook if you prefer.


    Known Launch Issues That We Are Addressing

    We have some issues we want to make all Backers aware of about the game, DLC and codes to help put people at ease and make everyone aware of what is going on.

    1) PS4 North America DLC codes are showing up as "Inactive" - Currently the DLC codes are inactive because we are waiting for final review of a patch by Sony. Once this is approved, the codes will begin working. We expect approval soon.

    2) Some Xbox One Full Game Digital Codes were not delivered - There is a small percentage of backers that have yet to receive codes. We received fewer codes than were needed from Microsoft and are working to rectify this. We will send these out as soon as they are received. We apologize for the delay/inconvenience.

    3) PS4 EU/AUS DLC Codes have not been received yet - We are waiting to receive codes for the Savini DLC and the Counselor Clothing Pack for the EU/AUS region. As soon as these codes are received we will get them out to you.

    4) Steam DLC not showing up in game - Currently the Savini Jason Skin DLC and Counselor Clothing Pack do not show up in the game after the code is entered. The team at Illfonic is working on a patch to address this issue. Do not worry, the items are there and associated with your account, they will be fully enabled soon in the next update.

    5) Steam Dedicated Server Downtime - We are currently being slammed by thousands and thousands of players and had our servers go down. The servers should be back up, but there is a chance of downtime as we manage server load and spin up more servers to meet demand. If you encounter a server error, please try playing a Private Match with friends. If you need to find players please head over to the Steam Forums to get together with other Friday the 13th: The Game fans.

    6) Hard to Quick Match on Steam Version in the EU - We are currently increasing the amount of dedicated servers in the EU. Thank you for understanding and please be patient as they are spun up and come online.

    7) Not Enough Dedicated Australia Game Servers on Steam - Game servers are being spun up in Australia to accommodate demand. Please be patient as they begin to come online.

    8) Steam Backend Profile Database Servers Being Upgraded - The Player Profiles and Stat Servers that track player progression are being crushed under the weight of all the players logging on to play the game this Memorial Day weekend. If you noticed issues with your progression level, this is why. The team is currently working to migrate all data over to a beefier tier of Amazon servers. Stay tuned to Twitter and Facebook for updates on this.

    9) Friday the 13th: The Game is not available in the PS4 Asia Region yet - Due to certification submission issues, the game is not yet available in the Asia Region on PS4. Please bear with us as we work towards getting the game up in this region.


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    Digital_Fuzion
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    Re: FRIDAY THE 13TH THE GAME DATABASE LOGIN FAILTURE!!! 2017/05/29 11:15:36 (permalink)
    Well, what a poor way to premier a game like this cult classic. Sadly they don't test harder and longer before the release date to validate known issues before they are real problems with active users.
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    aka_STEVE_b
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    Re: FRIDAY THE 13TH THE GAME DATABASE LOGIN FAILTURE!!! 2017/05/29 12:32:56 (permalink)
    I'd ask for a STEAM refund  , until they get themselves straightened out.  You can always re-buy it later "IF" they take care of their issues...

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    rsxownes
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    Re: FRIDAY THE 13TH THE GAME DATABASE LOGIN FAILTURE!!! 2017/05/31 03:16:24 (permalink)
    Not a big deal. Happens all the time, the servers for the game couldn't handle all the players trying to log in. It's not Steam's fault, and it was only down for a day.

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