Product Warranty Replacement:

• EVGA CORPORATION reserves the right to check the validity of your warranty and your request for warranty service upon receiving the product.
• EVGA reserves the right to claim for shipping fees, hold your warranty as well as a service charge from you for any incomplete, damaged or modified product that is returned and requires repair or replacement, or when you are not entitled to any coverage under EVGA's warranty. Service charges are variable based upon the actual material and labor cost to replace missing or modified parts back to their original factory condition.
• Products sent in for RMA will be repaired and returned or replaced with a thoroughly tested recertified product of equal or greater performance.
• EVGA Warranty begins from the date that the product was originally shipped from the EVGA warehouse.
  • For the original owner of the product with a valid invoice that can be verified from an approved reseller the warranty begins from the date of purchase on the invoice.
• All products returned from EVGA's RMA department are thoroughly tested recertified products. If an RMA is necessary within 30 days of the original purchase date, a new in box OEM replacement will be sent in return if the product was purchased new-in-box, subject to availability.
• All recertified (B-Stock) purchases will receive a recertified product for replacement.
• Replacements under EVGA's RMA Service will continue the original product's warranty based on the original warranty start date.

Refunds:

• EVGA only offers refunds on products purchased directly from EVGA.com within 30 days of purchase and are subject to a 15% restocking fee if opened.
  • For products not purchased at EVGA.com, refund claims must be processed through the original vendor's return policy.
• EVGA does not cover shipping for returning the product for a refund.