EVGA

BSOD and red stripes - GTX780

Author
Post
Essentials Only Full Version
Over241
New Member
  • Total Posts : 1
  • Reward points : 0
  • Joined: 2014/09/28 00:26:53
  • Status: offline
  • Ribbons : 0
2017/03/09 07:03:47 (permalink)
Hi, 
Please excuse my english,
i have problem with my GTX780, when i played Arma 3 i had BSOD. When i played Arma again it showed a green screen and my computer does not responded to any command (CTRL-ALT-DEL). I had to restart it, but Windows can not launch, because it was damaged. I could not restore backup from any recovery point and i saw red horizontal stripes in UEFI. 
I suspected at the destroyed graphic card, so I disconnected it and I turned on an integrated Intel HD 4600 and i dont have any problems - Windows works fine (
without reinstalling or any change) and i dont have any stripes in bios.
 
My PC specs.:
i7 4790k
EVGA GTX780SC
Asus Z97 Sabertooth Mk.1
Crucial 8GB (2x4)
Seasonic G series 750W
 
How to solve it?
Thank you
 
#1

1 Reply Related Threads
    the_Scarlet_one
    formerly Scarlet-tech
    • Total Posts : 24581
    • Reward points : 0
    • Joined: 2013/11/13 02:48:57
    • Location: East Coast
    • Status: offline
    • Ribbons : 79
    Re: BSOD and red stripes - GTX780 2017/03/09 07:54:32 (permalink)
    You will need to start and RMA. make sure you use the region that you live in, like eu.evga.com.

    Make sure your card is registered to your account.

    Submit a support ticket for your card through the "member" and "my products" tab at the top of the screen.

    If you are not the original owner of the card, use the guest rma page for your region.


    You can also email support@evga.com. let them know where you are located and what error has occured, and they shoild be able to help you as long as your warranty is still active.


    TSgt Matthew Schwartz  SrA Bryan Bell A1C Matthew Seidler SSgt Joseph Fankhauser
    #2
    Jump to:
  • Back to Mobile