Re: When did EVGA Retroactivley change warranty on lifetime warranty products?
Hello Broken! The short answer is that the lifetime warranty terms have not changed. If you had a valid lifetime warranty on a product then it would still be valid. The long answer is that the website information on the "My Products" page may not be able to take all situations into account and in those cases you might see a product as out of warranty in error. But as with all information on the registration pages, the warranty is subject to verification by our support team. We were able to discuss the issue over the phone to clarify and your RMA has been submitted and approved. And I also appreciate you taking the time to update the thread to let the community know the issue has been resolved.