rmorse27
I am 100% with compuclinic, they sold him a bad card and the company should step and and make it rite no matter what company policy says, take care of the customer bottom line if you want them to come back.

While it sucks hardcore that these cards are clearly bad and I'm wondering if they're just RMA cycling and hoping for the best,    at least they are quite receptive and understanding on the phone.     I've only talked to compassionate people who cared about getting me back up and going.    Both of the cards I had were high on PCI-E power draw.  

Thankfully this time isn't nearly as catastrophic as last time.   My PC works 90% of the time for work.   Even the sleep /wake issue has mostly gone away.  Or I'm just remembering to shut off my Samsung G9 manually more frequently,  can't say for sure lol   Gaming 50% of the time (assuming my 2nd,3rd 4th, etc) monitors are all disconnected lol.  Its when I try to combine those combinations of things,  my pc just reboots like I hit the reset button.       Counter Strike mostly is fine with one monitor.   Reboots PC with 2.     Madden 21 is fine as well as i've only seen COD Warzone reboot it once.    NBA 21 though,  crashes.  mxgp crashes.    Personally it seems like the card just tries to throw out invalid resolutions, the monitor flickers and the PC reboots.    

The problem is almost non-existent on the basic,  non HDR 2560x1080 panel w/ freesync and everything disabled.   Its like my baseline testing monitor.    Its just so stupid because I know i dont' have 3 failing monitors that would be using DSC and it all previously "worked" just with FAR, FAR less crashing.   At one point I was playing all these games, with all the monitors on. (well not 2 g9's that is a 100% instant reboot of my PC)   Worth mentioning this actually happened as well on my ASUS TUF 3090.  
 

This was an old post... you locked my new one dude...    Perhaps contact people before locking their posts?     A small bit of courtesy goes a long way!!
 

compuclinic
Wow .. I guess its "not a requirement to contact members before locking a thread" 

Let it go.  No need to spam your own thread with multiple posts saying the same thing.  Also, there is no need to spam the forum with multiple threads on the same topic.  That is why your "newer" duplicate topic was locked.  You should have posted in this "older" topic in the first place.

Ok, we get it. Now let it rest and settle out.

So after reading this thread got a non OCc able black screen 3090 myself and did the Advance RMA, but I am see some people are getting pre-paid labels to ship back? I was told I need to pay for the card being shipped back with insurance so I am not screwed out of 1800 dollars if something happens to the card. My Advance RMA is been waiting for over a week but I did request a new card and not a recertified so thinking there waiting on those but little miffed about not getting the Pre-paid label.

I was informed the other post will be unlocked,    waiting on them to follow through with their word.

man hope you never have to call the IRS, I was on hold for 4.5hrs before I spoke to someone, then on hold for 2 more hrs why she looked into things and found everything to spend 5 mins actually doing something.
 
Glad EVGA took care of it, patience is well learned skill tho.

I hope he comes back when he realizes it was those POS G9 monitors all along. this wont age well.

SinisterGamer

compuclinic

melturface
man hope you never have to call the IRS, I was on hold for 4.5hrs before I spoke to someone, then on hold for 2 more hrs why she looked into things and found everything to spend 5 mins actually doing something.
 
Glad EVGA took care of it, patience is well learned skill tho.

Yeah,  no lol. I'd spend 10 minutes and the other 20 finding a direct number from an accountant /government working client.  :D     That or pay my accountant to sit on hold for me lol.  
I won't tolerate such things in my life.    You only live once,  I'm certainly not wasting hours on hold for a company / IRS.    
If patience is a virtue,  I was born without it.  lol

Lets' be real though,  we don't spend what we do on our computers because we're overly patient individuals. 

 
So you'd rather waste it on a slew of uneducated rants on a forum about a card(s) that failed? you must be new with computers... 

this^

x901MadnessRLx
I will agree with you that EVGA support is a pure joke. I've had to RMA 2 FTW3 3090. Both times I've felt like their customer support thought it was my fault the card had failed. The rep ive been in contact with is named wmac. Honestly this whole experience has made me never want to buy from EVGA again. 

Either you had an unusually mediocre/new support person that needs retraining,
or you're the problem.

EVGA support is some of the best out there.

Intoxicus

x901MadnessRLx
I will agree with you that EVGA support is a pure joke. I've had to RMA 2 FTW3 3090. Both times I've felt like their customer support thought it was my fault the card had failed. The rep ive been in contact with is named wmac. Honestly this whole experience has made me never want to buy from EVGA again. 

Either you had an unusually mediocre/new support person that needs retraining,
or you're the problem.

EVGA support is some of the best out there.

It could be me. I do have a problem with spending $1800 on a GPU that I’ve had to replace twice in two months. Poor engineering, poor quality, and poor customer service. There’s no reason for all of this to happen. It boils down to poor leadership at EVGA. I wanted a refund but of course they refused. There no doubt that these FTW3 cards are faulty and should be recalled.

BaDBoY_uK

rblaes_99
vast majority of the issues are the customer.  (just ask any person that works in IT)  AKA PEBKAC

That is a very general comment about all of problems in IT and doesn't address the issues with this specific card launch, AKA a useless comment
 

x901MadnessRLx
It could be me. I do have a problem with spending $1800 on a GPU that I’ve had to replace twice in two months. Poor engineering, poor quality, and poor customer service. There’s no reason for all of this to happen. It boils down to poor leadership at EVGA. I wanted a refund but of course they refused. There no doubt that these FTW3 cards are faulty and should be recalled.

 
It's not just you. Don't listen to these fanboys who comment that it's you as a user. There seem to be many on this forum. They instantly blame the user to protect EVGA when there is clearly a problem with the cards

 Sure there are some fanboys in here blaming the user for a failed card.  But it ALL boils down to  one pot,and sure the FTW3 appears to be having some issues but 
 
Acting the way the OP is, is by far uncalled for and entitled nonsense. ANYONE and i mean ANYONE who has built more than 1 PC has had to replace SOME piece of failed tech. whether it be a gpu, a psu, a cpu, a mobo, ram stick, bad fan bearing... IT HAPPENS!!! What shouldn't happen is this spam and flooding the support forum. Just because your product costed what it did does not entitle you to a golden ticket transaction, red carpet, in home support, or special treatment. The CEO of EVGA did not hand build your card nor did they handle your support ticket. Stop acting like you are owed royal service....
 
ITS TECH, it happens, a bad sodder, capacitor breaks, mishandling, static discharge. IT HAPPENS.