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Hot!Evga sc15 fan failure

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fetterEsel
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2018/06/11 16:02:48 (permalink)
My evga sc15 laptops gpu fan died prematurely, leading to grinding noises until the fan slowly lost rpm until it stopped working entirely. Rip evga.



#1

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    HaloTechnology
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    Re: Evga sc15 fan failure 2018/06/11 21:08:20 (permalink)
    RMA the laptop EVGA has very good support.

    EVGA SC17 - 1070 No/GSYNC
    If only the 4K display didn't ghost that much :'(
    #2
    fetterEsel
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    Re: Evga sc15 fan failure 2018/06/11 22:54:51 (permalink)
    I did. Just wanted to share and see if others have had failures too. Curious of the failure rate for the fans.



    #3
    mithinco
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    Re: Evga sc15 fan failure 2018/06/12 19:52:37 (permalink)
    One of the fans made a clicking noise on my SC 15 right out of the box.  I sent it back on RMA and they sent me a new replacement.  I had a good experience with their support but it sucks that I had to pay to ship it back.
    #4
    fetterEsel
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    Re: Evga sc15 fan failure 2018/06/12 22:30:33 (permalink)
    mithinco
    One of the fans made a clicking noise on my SC 15 right out of the box.  I sent it back on RMA and they sent me a new replacement.  I had a good experience with their support but it sucks that I had to pay to ship it back.


    You do know in their terms it says if rma is needed in first 30 days of purchase you may request a pre paid label right?



    #5
    copenhagenman0330
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    Re: Evga sc15 fan failure 2018/06/13 12:38:58 (permalink)
    Does not sound good at all
    #6
    EVGATech_JosephL
    EVGA Tech Support
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    Re: Evga sc15 fan failure 2018/06/13 13:23:23 (permalink)
    This is the first time I have seen this issue. It is definitely something that can occur, but it would be very rare. Sorry that you were unlucky in this case! I hope we get that resolved quickly for you.

    If you have a moment, please rate my service. We appreciate the feedback!
    #7
    fetterEsel
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    Re: Evga sc15 fan failure 2018/06/13 14:39:44 (permalink)
    I’m just hoping when my laptops back that it has no further issues. If it does I’ll be requesting a refund and I will go for another brand.



    #8
    mbryant25
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    Re: Evga sc15 fan failure 2018/06/14 06:05:38 (permalink)
    fetterEsel
    mithinco
    One of the fans made a clicking noise on my SC 15 right out of the box.  I sent it back on RMA and they sent me a new replacement.  I had a good experience with their support but it sucks that I had to pay to ship it back.


    You do know in their terms it says if rma is needed in first 30 days of purchase you may request a pre paid label right?

    I had to send my laptop back because the display died less than 24 hours after I received it and EVGA told me that that they would need to schedule a UPS pickup due to the high dollar value of the device. So I was not responsible for the cost to ship it back to EVGA despite the emails I received after creating the RMAs.
    #9
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