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Hot!Evga SC-15 not charging

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XrayMan
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2022/06/25 17:00:54 (permalink)
The laptop works with the power brick plugged in, but the battery always stays at 0%. So the Laptop won't turn on unless the power brick is plugged into it. What could be wrong?

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#1

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    EyeDeeNo
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    Re: Evga SC-15 not charging 2022/06/26 07:00:00 (permalink)
    The battery pack most likely has reached the end of life.

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    rjohnson11
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    Re: Evga SC-15 not charging 2022/06/26 07:06:05 (permalink)
    EyeDeeNo
    The battery pack most likely has reached the end of life.


    +1 Has to be the battery. 

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    XrayMan
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    Re: Evga SC-15 not charging 2022/06/27 19:24:47 (permalink)
    rjohnson11
    EyeDeeNo
    The battery pack most likely has reached the end of life.


    +1 Has to be the battery. 




    Yep. Has to be replaced.

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    EVGATech_DanielM
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    Re: Evga SC-15 not charging 2022/06/29 10:49:27 (permalink)
    Sounds like battery. We unfortunately do not have any more stock of the SC15 ones. 

     
     
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    XrayMan
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    Re: Evga SC-15 not charging 2022/06/29 20:19:06 (permalink)
    EVGATech_DanielM
    Sounds like battery. We unfortunately do not have any more stock of the SC15 ones. 




    I was told. Anyway, I purchased a battery from Amazon. The battery will be here in a couple days.

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    XrayMan
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    Re: Evga SC-15 not charging 2022/06/30 20:41:30 (permalink)
     
    The battery came today. I installed it, but this battery too will not charge from 0%. It starts to, and lasts about 10 seconds before it stops charging. I wonder if the Laptop is bad, and cannot be fixed, or if there is a way to fix the problem. It will only work with the charging cable plugged in.

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    ty_ger07
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    Re: Evga SC-15 not charging 2022/06/30 20:56:51 (permalink)
    Did other people leave Amazon reviews about that battery working fine? Sometimes generic batteries don't work because their battery management circuitry is incompatible and whoever designed it either doesn't know or doesn't care.
    But if other reviewers say it worked great for them, I guess it is the laptop. Weird though, since you would expect to see something a little burned or stinky around the time that the original battery stopped charging.
    #8
    XrayMan
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    Re: Evga SC-15 not charging 2022/06/30 21:08:19 (permalink)
     
    Old battery and new battery do the exact same thing. I'm thinking the Laptop has gone bad, only where charging the battery is concerned. It works fine when plugged into the wall outlet. Just means I can't use it on the road, unless I'm somewhere that it can be plugged in. Kind of sucks.

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    ty_ger07
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    Re: Evga SC-15 not charging 2022/07/01 02:23:29 (permalink)
    XrayMan
    Just means I can't use it on the road, unless I'm somewhere that it can be plugged in. Kind of sucks.

    I know what you mean. Neither my SC17 nor my Razer Blade laptops have their batteries installed. I only travel with the Razer Blade, but both of the laptops had batteries which started puffing up to varying degrees, and I don't want to risk damaging the laptop or causing an in-flight fire. I am over here in Asia plugging in and unplugging my laptop everywhere I go.
    #10
    XrayMan
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    Re: Evga SC-15 not charging 2022/07/01 19:07:16 (permalink)
     
    I'm going to take the Laptop to a computer repair shop tomorrow, to see if it can be fixed.

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    XrayMan
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    Re: Evga SC-15 not charging 2022/07/03 12:13:37 (permalink)
     
    It's in the repair shop. Will take a few days. Hopefully it will be fixed. Hopefully they won't charge a lot of money either.

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    BizSAR
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    Re: Evga SC-15 not charging 2022/07/05 11:13:18 (permalink)
    Let us know what it was and how much it cost.

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    XrayMan
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    Re: Evga SC-15 not charging 2022/07/07 19:27:29 (permalink)
    BizSAR
    Let us know what it was and how much it cost.




    They can't fix it, because no battery will charge on that laptop. I can try 20 batteries, and it still won't work. The motherboard is faulty. I'll only be able to use it with the power brick plugged into the wall outlet. I'll have to do this until some day I get another laptop. It would cost the price of a new laptop to change the motherboard. Not worth it.

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    BizSAR
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    Re: Evga SC-15 not charging 2022/07/07 20:54:40 (permalink)
    Well, the charging circuit isn't faulty so much as it has likely just worn out. Our laptops have well outlived their warranty. It makes me want to check the battery in mine to make sure it's not swelling.

    BizSAR
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    XrayMan
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    Re: Evga SC-15 not charging 2022/07/07 21:22:05 (permalink)
    BizSAR
    Well, the charging circuit isn't faulty so much as it has likely just worn out. Our laptops have well outlived their warranty. It makes me want to check the battery in mine to make sure it's not swelling.




    Mine didn't swell at all. Only the charging system on the motherboard went bad.

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    BizSAR
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    Re: Evga SC-15 not charging 2022/07/07 21:38:46 (permalink)
    XrayMan
    BizSAR
    Well, the charging circuit isn't faulty so much as it has likely just worn out. Our laptops have well outlived their warranty. It makes me want to check the battery in mine to make sure it's not swelling.




    Mine didn't swell at all. Only the charging system on the motherboard went bad.


    With an aging charging system, I'm thinking you got lucky on that one.

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    Cool GTX
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    Re: Evga SC-15 not charging 2022/07/08 09:51:21 (permalink)
    If the socket is "loose" maybe a quick touch with a soldering pen on the key spots
     
    Does this charger have the "smart wire" dead center in the charging cord?  My HP had an issue where it got bent enough to stop full insertion of the charger - laptop would only charge if powered Off.   I took a small "stirring" straw & straightened the wire & fixed it
     
     
    However if the charging circuit has a fail chip .... no hope, if it is part of the MB ... unless you want to gamble on eBay
     
    Worth a shot 50/50 chance it works:  How to Charge Your Laptop With USB-C: Your Questions Answered

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    XrayMan
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    Re: Evga SC-15 not charging 2022/07/08 19:25:18 (permalink)
     
    It has to be the chip. This repair shop tried to do what they could. (No Charge). I'll just have to use it only with the power brick. I'll eventually get a new Laptop. Until then I'll just have to deal with this problem. Sad though that this limits my options. Would be nice to travel with it without having to have it plugged in to use it every time.

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    smithdws1
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    Re: Evga SC-15 not charging 2022/07/16 20:07:23 (permalink)
    I removed my battery; both the original and the RMA replacement had batteries that swelled up. Unfortunately, the warranty ran out and the one they sent me has a bad video out; both the HDMI and mini display port no longer function properly. If I had known it was just a faulty battery design, I'd have just removed the battery  and used it as a workstation. Now, I have no battery and it's worse performance than the replacement they shipped me. I'd really like to get ahold of one that had a broken screen; I could then swap the MB or screen and I'm back in business.  

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    XrayMan
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    Re: Evga SC-15 not charging 2022/07/17 19:24:08 (permalink)
    smithdws1
    I removed my battery; both the original and the RMA replacement had batteries that swelled up. Unfortunately, the warranty ran out and the one they sent me has a bad video out; both the HDMI and mini display port no longer function properly. If I had known it was just a faulty battery design, I'd have just removed the battery  and used it as a workstation. Now, I have no battery and it's worse performance than the replacement they shipped me. I'd really like to get ahold of one that had a broken screen; I could then swap the MB or screen and I'm back in business.  




    A motherboard would probably solve my issue.

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    Spirery1070
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    Re: Evga SC-15 not charging 2022/07/20 09:35:34 (permalink)
    Lucky i took mine out i just use mine as a desktop its not like the battery lasted long anyway tbh poor poor design
     

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    austin86
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    Re: Evga SC-15 not charging 2022/07/20 09:48:24 (permalink)
    I seen this before in a few laptops, sometimes its the charger, other times its the charging circuit or charging port. I even seen a bad windows install do this.
    I betting in this case its ether the charging circuit or charger. infact I have a old GD8200 that doing the exact same thing as your sc-15 and it ended up being both a bad battery and charger.
    If you have a good volt/amp meter and a way to check the voltage/amps under a load that can rule out the charger amusing it dose not have any censer or other fancy electronics.
    As for the charging circuit that can be a few things and you'd need someone rather good at low level repair to fix that.
     
    post edited by austin86 - 2022/07/20 09:57:48


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    ty_ger07
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    Re: Evga SC-15 not charging 2022/07/20 10:19:04 (permalink)
    How could he use the charger to run the laptop without a battery, but the charger is theoretically bad?
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    austin86
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    Re: Evga SC-15 not charging 2022/07/20 10:55:31 (permalink)
    ty_ger07
    How could he use the charger to run the laptop without a battery, but the charger is theoretically bad?

    Charging circuits on some laptop can be picky if the charger is not within spec and prevent the battery from charging, but oddly some laptops will still run with the part way failing charger. It rare but it happens on some newer laptops. Some new chargers are also smart chargers and if the "smart" part fails the laptops charging circuit will also stop charging the battery. 
    post edited by austin86 - 2022/07/20 10:59:40


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    XrayMan
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    Re: Evga SC-15 not charging 2022/07/21 20:50:27 (permalink)
     
    The original charger went bad, so I got a replacement. Can only use the charger, because no matter what battery is inside, it will not charge. I thought I explained this already.

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    austin86
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    Re: Evga SC-15 not charging 2022/07/22 06:15:57 (permalink)
    XrayMan
     
    The original charger went bad, so I got a replacement. Can only use the charger, because no matter what battery is inside, it will not charge. I thought I explained this already.


    I must have missed that, sorry.  Is it a OEM charger?


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    #27
    XrayMan
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    Re: Evga SC-15 not charging 2022/07/22 19:55:20 (permalink)
    austin86
    XrayMan
     
    The original charger went bad, so I got a replacement. Can only use the charger, because no matter what battery is inside, it will not charge. I thought I explained this already.


    I must have missed that, sorry.  Is it a OEM charger?




    No. It's an original. They were able to find a spare. Probably the last spare too.    ;)

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