hawkadvanced
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Hello, I have just purchased an unopened rtx 3080 TI FTW Ultra second hand, and am having trouble registering. Once I filled out the register information, I received Error Code LB404V as well as "The request from 98.35.194.228 at 2021-08-19 18:20:12 GMT for the URL /community/myprofile.asp cannot be served due to error 17 on the host www.evga.com." error message. I am not unable to access the registered products page, as well as my profile page due to this error message as well.
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davevt31
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Re: Error Code LB404V
2021/08/19 12:00:47
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Servers are acting up again, try again a little later.
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rjohnson11
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Re: Error Code LB404V
2021/08/19 12:21:40
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EVGATech_DanielM
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Re: Error Code LB404V
2021/08/19 19:22:31
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Hello
Looks like you were able to register the item. We have been having some issues with the site and trying to resolve so we do apologize about that.
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XrayMan
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Re: Error Code LB404V
2021/08/19 22:04:00
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EVGATech_DanielM Hello
Looks like you were able to register the item.
My Affiliate Code: 8WEQVXMCJL Associate Code: VHKH33QN4W77V6A  
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asgarza
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Re: Error Code LB404V
2021/08/20 21:02:29
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I'm getting the same error message when trying to sign up for Elite. I think the product registration went through.
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shadykhttab
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Re: Error Code LB404V
2021/08/21 08:33:48
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The request from 108.183.193.113 at 2021-08-21 15:34:08 GMT for the URL /member/elite/ cannot be served due to error 17 on the host www.evga.com.Error Code: LB404V ALL DAY
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SirTexasSir
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Re: Error Code LB404V
2021/08/30 20:59:38
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Getting: The request from 76.30.209.220 at 2021-08-31 03:26:07 GMT for the URL /payment/ cannot be served due to error 17 on the host secure.evga.com. Error Code: LB404V Seems like your servers are acting up. Want to pay the thermal pads cost so I can get my card back as fast as I can, but can't cause your web page is acting up.
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SirTexasSir
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Re: Error Code LB404V
2021/08/31 15:18:48
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still getting the same error every time I push the pay button on my RMA to pay for the thermal pads.
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mort__
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Re: Error Code LB404V
2021/10/29 09:23:40
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Some for me, I got my gpu notification but I am not able to fulfill the checkout. Is this a problem for the 20h timebox?
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rjohnson11
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Re: Error Code LB404V
2021/10/29 09:34:50
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mort__ Some for me, I got my gpu notification but I am not able to fulfill the checkout. Is this a problem for the 20h timebox?
forwarded to EVGA
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Flint 1760
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Re: Error Code LB404V
2021/10/29 09:37:42
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mort__ Some for me, I got my gpu notification but I am not able to fulfill the checkout. Is this a problem for the 20h timebox?
Reply to the notification email expressing your interest in purchasing the card. I assume you've done all the work arounds, i.e. no VPN, clear cache, etc. Call EVGA Customer Service and I believe the extension for sales is 3008. They are open now. EVGA Corporate Headquarters- US Office
- Brea, California
Service Hours Monday – Friday 9AM to 6PM PSTOffice Hours: Monday – Friday 9AM to 6PM PST
- Toll Free: +1.888.881.EVGA (3842)
- Tel: +1.714.528.4500
- Fax: +1.714.528.4501
- Email us
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mort__
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Re: Error Code LB404V
2021/10/29 12:54:03
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Flint 1760
mort__ Some for me, I got my gpu notification but I am not able to fulfill the checkout. Is this a problem for the 20h timebox?
Reply to the notification email expressing your interest in purchasing the card. I assume you've done all the work arounds, i.e. no VPN, clear cache, etc. Call EVGA Customer Service and I believe the extension for sales is 3008. They are open now.
EVGA Corporate Headquarters- US Office
- Brea, California
Service Hours
- Monday – Friday 9AM to 6PM PSTOffice Hours:
- Monday – Friday 9AM to 6PM PST
- Toll Free: +1.888.881.EVGA (3842)
- Tel: +1.714.528.4500
- Fax: +1.714.528.4501
- Email us
Hi and thank you. Since this is an issue within the european or more specificically german shop de.evga.com I went over here because the german branch is closed already and did not reply to my problem anymore. Is there any other relevant way than calling the us-phone number? Writing in english is ok but talking to someone is not the easiest thing for me as a non native speaker.
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Flint 1760
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Re: Error Code LB404V
2021/10/29 13:06:26
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Still reply to the email with your intent to purchase and explain the problems with the web site. These problems are known and EVGA will sort it out for you.
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mort__
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Re: Error Code LB404V
2021/11/01 05:28:29
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Yeah, I got a new notification mail due to the help of support. And no, it does not work any better. I would say the evga shop is the most fragile and frustrating process of online shopping I ever experienced. :( Edit: I don't want to appear annoying but I am just frustrated that I had to wait a couple of months and now when I got the chance to buy a card it simply does not work. The support did answer once a day at friday and today but without success and without some kind of real dialogue. Hopefully things are better tomorrow. My timebox will be over again but at least the german support team should be back in office.
post edited by mort__ - 2021/11/01 08:16:33
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mallorian
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Re: Error Code LB404V
2022/04/06 13:12:24
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same error for 2 days trying to purchase5 last parts for a build/ trying to be patient but something is wrong with check out for purchases has happened before took me 5 hours to check out on my last que pop, standard Chrome and windows 10, tried incognito browser option and still issues. cant take payment over phone or on website. out of options it feels like
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julienjjs
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Re: Error Code LB404V
2022/04/06 13:42:03
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I'm getting the same error while trying to pay with CC. Tried twice about 30min apart.
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mallorian
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Re: Error Code LB404V
2022/04/06 18:22:27
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there is definitely an issue with servers/payment. any known work arounds?
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mallorian
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Re: Error Code LB404V
2022/04/06 20:58:11
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two days submitting payments over and over now the item is sold out, sad day. maybe the item was sold out but not updated client side and that was causing the error code? I will call in tomorrow and see what we can find out
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