EVGA

Error 154 on host when submitting RMA

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Muscleflex
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2020/10/27 01:49:42 (permalink)
Hi - please help. Been trying since Thursday (5 days now) and I keep getting this error after clicking Submit. I can't even call because the call keep getting dropped even before I get the option to choose language
I have emailed quite a few times and replied to the RMA email asking me to submit but no one has replied to that yet.
Thank you
 
 
THERE HAS BEEN AN ERROR WHILE REQUESTING YOUR PAGE, AND OUR TEAM HAS BEEN NOTIFIED.
The request from xx.xx.xx.x at 2020.10.22 18.00 GMT for the URL /support/submitrma.asp cannot be served due to error 154 on the host eu.evga.com
 
post edited by Muscleflex - 2020/10/28 04:40:02

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#1

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    rcarkk
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    Re: Error 154 on host when submitting RMA 2020/10/28 04:33:43 (permalink)
    Same issue here. Tried on two diferent browsers. Trying to submit an RMA with no success.

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    #2
    Muscleflex
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    Re: Error 154 on host when submitting RMA 2020/10/28 04:56:49 (permalink)
    Hi - I've actually just tried again now. I submitted and got an error again...BUT - I received an email to say my submission is confirmed. So try yours again and have a look on your email and see if you get an email confirmation.
    Failing that - call them. Their phone system is better now and don't drop calls anymore.
    #3
    rcarkk
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    Re: Error 154 on host when submitting RMA 2020/10/28 05:04:57 (permalink)
    Thanks for the help. Unfortunately, no email from evga after the error occurs while trying to submit the RMA.

    Intel Core i7 2600k @ 4.5Ghz w/1.28v load
    Asus P8Z68-V PRO
    16Gb (4x4Gb) Corsair Vengeance DDR3 1600 CL9 1.5v
    SLI 2x EVGA Nvidia GTX 470 HFB @ stock w/ custom fan profile and 0.937v
    Western Digital Raptor X
    Maxtor 6L300S0
    Asus DRW-1814BLT
    Corsair HX1000
    Thermalright Ultra 120 Extreme
    Lian Li PC-A77
    LG W3000H
     
    #4
    aka_STEVE_b
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    Re: Error 154 on host when submitting RMA 2020/10/28 06:05:55 (permalink)
    make sure to fill this out telling them - https://www.evga.com/support/custsupp.asp
     
    or contacting them according to your region - https://www.evga.com/about/contactus/

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    #5
    rcarkk
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    Re: Error 154 on host when submitting RMA 2020/10/28 08:39:38 (permalink)
    Thanks. I did contact evga.eu again about this issue.

    Intel Core i7 2600k @ 4.5Ghz w/1.28v load
    Asus P8Z68-V PRO
    16Gb (4x4Gb) Corsair Vengeance DDR3 1600 CL9 1.5v
    SLI 2x EVGA Nvidia GTX 470 HFB @ stock w/ custom fan profile and 0.937v
    Western Digital Raptor X
    Maxtor 6L300S0
    Asus DRW-1814BLT
    Corsair HX1000
    Thermalright Ultra 120 Extreme
    Lian Li PC-A77
    LG W3000H
     
    #6
    Muscleflex
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    Re: Error 154 on host when submitting RMA 2020/10/28 13:10:57 (permalink)
    Call them up. They’ll sort you out. Emailing them will take longer I’m sure. I’ve been emailing since last Thursday telling them about the error and not heard anything but phonecall got answered today straight away. Goodluck
    #7
    SniperWoolf87
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    Re: Error 154 on host when submitting RMA 2020/10/29 14:15:22 (permalink)
    I am having the same problem since last week. I cant send RMA nor support ticket. I will try to call them tomorrow, but this error is annoying
    #8
    Muscleflex
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    Re: Error 154 on host when submitting RMA 2020/10/29 15:06:53 (permalink)
    I was initially told that the error could be due to a missing invoice proof of purchase on my card. So I uploaded and tried again but got the same error so that’s when I called them up again and they helped sort it out.
    #9
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