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Hot!EVGA_Precision_X1_1.2.3.0 Firmware Update made 3090 FTW3 Ultra Fans stop working

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isekai king
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2021/07/31 21:28:34 (permalink)
Hi good evening everyone,
 
I have an EVGA 3090 FTW3 Ultra that has been working perfectly fine.

As soon as I installed EVGA_Precision_X1_1.2.3.0 it prompted for a firmware update.

As soon as it finished none of my fans on the 3090 work.
 
I uninstalled the newer version of Precision X1 and tried older versions and the issue still persists.
 
I even tried manually turning on the fans in Precision X1 which does not work.
 
Is there a firmware version I could try to downgrade to? I've had the card since a few months after they came out and this is the only firmware update I'm aware of that has happened.
 
Otherwise has anyone else had this issue and fixed it?
 
Posting in here because EVGA support is currently asleep >.>
#1

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    Smithship
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    Re: EVGA_Precision_X1_1.2.3.0 Firmware Update made 3090 FTW3 Ultra Fans stop working 2021/07/31 21:35:42 (permalink)
    try msi afterburner
    #2
    isekai king
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    Re: EVGA_Precision_X1_1.2.3.0 Firmware Update made 3090 FTW3 Ultra Fans stop working 2021/07/31 21:46:27 (permalink)
    That worked KIND-OF, thank you. But it's so weird. MSI Afterburner only works if automatic fan mode is turned off. I had to turn it to manual mode.

    Fixed? No. Work around? Somewhat. The fans spin so that's some progress now.
     
    I also would much prefer to not have to use MSI Afterburner.
    post edited by isekai king - 2021/08/01 14:29:32
    #3
    Smithship
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    Re: EVGA_Precision_X1_1.2.3.0 Firmware Update made 3090 FTW3 Ultra Fans stop working 2021/07/31 22:11:06 (permalink)
    isekai king
    That worked KIND-OF, thank you. But it's so weird. MSI Afterburner only works if automatic fan mode is turned off. I had to turn it to manual mode. And also GPUZ shows the fans will not go higher than 47%.

    Fixed? No. Work around? Somewhat. The fans spin so that's some progress now.
     
    I also would much prefer to not have to use MSI Afterburner.




    So many people in this forum are reporting cards dead - but say they started X1 first. I'm concerned if there is an issue with X1 - possibly causing issues leading to dead cards (guessing).
    I never installed X1 and after reading the threads with dead cards I'm *not* likely going to install X1.
    Between MSI Afterburner and HWiNFO64 v7.07-4510 Sensor Status there is no need for X1 - in my opinion.
    #4
    isekai king
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    Re: EVGA_Precision_X1_1.2.3.0 Firmware Update made 3090 FTW3 Ultra Fans stop working 2021/07/31 22:32:45 (permalink)
    If it means anything I used X1 with my 2080 super xc ultra since like 2018 and my 3090 since like November 2019 and haven't ever had a single issue until today.
     
    I've also never used MSI Afterburner for reference. I use Corsair icue, GSKILL Trident Z RGB software, X1 and GPUZ/CPUZ. No issues ever though. I did have tons of issues when I used Gigabyte/Aorus RGB fusion(that software is awful) and my motherboard actually got bricked and replaced and whole system wiped but that was long before the 3090.
    post edited by isekai king - 2021/08/01 14:30:03
    #5
    MartinUK
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    Re: EVGA_Precision_X1_1.2.3.0 Firmware Update made 3090 FTW3 Ultra Fans stop working 2021/08/01 05:03:19 (permalink)
    There is an unofficial way to go back to older Firmware versions, details here:
    https://forums.evga.com/RTX30-MCU-UpdateDowndate-Tool-m3214879.aspx
     
    There isn't much to it, you choose the Precision X1 version you want the firmware from in the top dropdown (these are included), and your card model in the second, then hit flash. You need to have Precision installed since it uses the FirmwareUpdate.exe that comes with that.
     
    Not certain which card model you would want to choose. But the 3090 has EVGA227 printed on the board in any pictures I've seen, so I'd guess E227.
     
    Use at your own risk of course, and I have no idea if it will fix your problem, but its there to try if you want to find out.
    #6
    Smithship
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    Re: EVGA_Precision_X1_1.2.3.0 Firmware Update made 3090 FTW3 Ultra Fans stop working 2021/08/01 05:24:50 (permalink)
    isekai king
    If it means anything I used X1 with my 2080 super xc ultra and my 3090 since like November 2019 and haven't ever had a single issue until today.
     
    I've also never used MSI Afterburner for reference. I use Corsair icue, GSKILL Trident Z RGB software, X1 and GPUZ/CPUZ. No issues ever though. I did have tons of issues when I used Gigabyte/Aorus RGB fusion(that software is awful) and my motherboard actually got bricked and replaced and whole system wiped but that was long before the 3090.



    That is reassuring. Thanks.
    Yeah, I stay away fro Aorus RGB fusion too. I've read lots of bad things about it - so that's all.
    Please keep up updated to your progress!
     
    MartinUK
    There is an unofficial way to go back to older Firmware versions, details here:
    https://forums.evga.com/RTX30-MCU-UpdateDowndate-Tool-m3214879.aspx
     
    There isn't much to it, you choose the Precision X1 version you want the firmware from in the top dropdown (these are included), and your card model in the second, then hit flash. You need to have Precision installed since it uses the FirmwareUpdate.exe that comes with that.
     
    Not certain which card model you would want to choose. But the 3090 has EVGA227 printed on the board in any pictures I've seen, so I'd guess E227.
     
    Use at your own risk of course, and I have no idea if it will fix your problem, but its there to try if you want to find out.

     
    Thank you.
    #7
    isekai king
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    Re: EVGA_Precision_X1_1.2.3.0 Firmware Update made 3090 FTW3 Ultra Fans stop working 2021/08/01 10:32:53 (permalink)
    I want to further update that I have not tried re-flashing anything because everything mentioned so far would null the warranty, which I do have.
     
    Also as a further update, MSI Afterburner does actually let me set the fan curves as well. So the fans work....just not without MSI Afterburner set to manual mode? So perhaps did the firmware update mess with how the fans communicate with Precision X1 by chance maybe? Don't quote me I'm not an expert, just trying to think into the solution..
     
    I also managed to find a screenshot of GPUZ from when my 3090 FTW3 Ultra was in a working state before this firmware update. I can provide both old and new screenshots and it shows bios version/etc. I tried uploading the screenshots on this forum comment but it for some reason appears as a small white blank box. But I will post the version numbers below.
     
    (Note: the old version is from a screenshot on 01/25/21. It was the latest screenshot I could find that I had anywhere from GPUZ)
     
    OLD VERSION (WORKED):
    BIOS:94.02.26.48.15
    Driver Version:27.21.14.6109 (NVIDIA 461.09) DCH / Win10 64
     
    NEW CURRENT VERSION AFTER FIRMWARE UPDATE (NOT WORKING):
    BIOS:94.02.42.80.AD
    Driver Version:30.0.14.7141 (NVIDIA 471.41) DCH / Win10 64
    post edited by isekai king - 2021/08/01 14:32:24
    #8
    kraade
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    Re: EVGA_Precision_X1_1.2.3.0 Firmware Update made 3090 FTW3 Ultra Fans stop working 2021/08/01 11:29:35 (permalink)
    Have you tried the OC switch to see if you get fan control back


    #9
    isekai king
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    Re: EVGA_Precision_X1_1.2.3.0 Firmware Update made 3090 FTW3 Ultra Fans stop working 2021/08/01 14:42:12 (permalink)
    Just tried OC switch, it did not work. Fans spin when PC boots. As soon as it gets to Windows login screen they completely stop. Issue is exactly the same both with OC switch on/off.
    #10
    kraade
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    Re: EVGA_Precision_X1_1.2.3.0 Firmware Update made 3090 FTW3 Ultra Fans stop working 2021/08/01 15:04:02 (permalink)
    isekai king
    Just tried OC switch, it did not work. Fans spin when PC boots. As soon as it gets to Windows login screen they completely stop. Issue is exactly the same both with OC switch on/off.


    WOW,  That is weird , Usually the OC BIOS has the fans spin at 30% on the floor level.


    #11
    speedysloth
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    Re: EVGA_Precision_X1_1.2.3.0 Firmware Update made 3090 FTW3 Ultra Fans stop working 2021/08/01 15:13:08 (permalink)
    isekai king
    Just tried OC switch, it did not work. Fans spin when PC boots. As soon as it gets to Windows login screen they completely stop. Issue is exactly the same both with OC switch on/off.




    And the fans don't spin regardless of the temperature?
    #12
    isekai king
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    Re: EVGA_Precision_X1_1.2.3.0 Firmware Update made 3090 FTW3 Ultra Fans stop working 2021/08/01 17:12:54 (permalink)
    speedysloth
    isekai king
    Just tried OC switch, it did not work. Fans spin when PC boots. As soon as it gets to Windows login screen they completely stop. Issue is exactly the same both with OC switch on/off.




    And the fans don't spin regardless of the temperature?




     
    Yeah they don't spin at all unless I open MSI Afterburner and use it in manual mode.
     
    OC mode on/OC mode off the fans do not spin at all otherwise.
    #13
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