cristianhaba
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I've upgraded to the above from a GTX 970 xc. Super excited but a bit short lived. Before putting the new card in my system I did all the proper removal steps of the old card in device manager and removed old display drivers, also dlded the new ones to use once installed. Installation went without a hitch. Posted into windows and proceeded to installed the new drivers. Card was detected and installation was completing and then the screen went blank. This has happened before when installing drivers so no cause for concern, however the screen never came back on and the monitor showed that no cable was plugged in. I left the process alone for about 5 mins and still nothing. Performed a shutdown and restarted. There's picture/display when starting up Mobo logo works etc, but when the screen switches to windows log on it goes blank. System specs: Monitor BenQ xl2730 Mobo gigabyte aorus gaming 7 I'm at a loss here any help is appreciated and I hope this is posted in the right section. If anymore info is needed please ask.
post edited by cristianhaba - 2018/11/19 19:44:42
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cristianhaba
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/19 19:44:55
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The monitor message is no signal detected, apologies.
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Sajin
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/19 19:55:30
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#1 Restart the system until windows goes into recovery mode. #2 Use recovery mode to boot into safe mode and remove the drivers using ddu. #3 Boot back into normal windows mode and reinstall the drivers. #4 If you encounter another black screen wait 2 minutes then press the enter key on your keyboard.
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cristianhaba
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/19 20:41:42
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Sajin #1 Restart the system until windows goes into recovery mode. #2 Use recovery mode to boot into safe mode and remove the drivers using . #3 Boot back into normal windows mode and reinstall the drivers. #4 If you encounter another black screen wait 2 minutes then press the enter key on your keyboard.
Done all and it's still a blank screen and no signal. I can get into safe mode fine. Does that work off of the display port? I'm assuming not.
post edited by cristianhaba - 2018/11/19 20:52:08
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bcavnaugh
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/19 21:12:47
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Pull the Power Plug from the Monitor for a count 7 or 8 and plug back in. This is Not the same as Powering off the Monitor. If your DP Video Cable is not VESA Certified you may also have issues.
post edited by bcavnaugh - 2018/11/20 09:34:31
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Sajin
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/19 21:24:59
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cristianhaba Does that work off of the display port?
Yes. Do you encounter the black screen over hdmi as well? If yes, your card is most likely defective, and it will need to be rma'd.
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cristianhaba
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/19 21:25:58
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When should I perform this, when not receiving the signal. And do I do this while the monitor is still powered on.
I've never experienced this...
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cristianhaba
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/19 21:30:10
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Sajin
cristianhaba Does that work off of the display port?
Yes. Do you encounter the black screen over hdmi as well? If yes, your card is most likely defective, and it will need to be rma'd.
Haven't tried this, will in a bit
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cristianhaba
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/19 22:11:23
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Sajin #1 Restart the system until windows goes into recovery mode. #2 Use recovery mode to boot into safe mode and remove the drivers using . #3 Boot back into normal windows mode and reinstall the drivers. #4 If you encounter another black screen wait 2 minutes then press the enter key on your keyboard.
I've done this a couple of times and when booting into normal mode I'm able to log on and get to home screen. About 30 seconds later the screen has two very quick flickers and then a 10sec pause after which the screen goes blank and no signal detected. So I cannot install the drivers at all now. Safe mode works, I'm able to change resolution to just 1080. And display is normal as is in safe mode. Normal just won't display. At a loss, I've tried all of the above, cycled all the display ports of the card and same issue. Edit: as it happens I don't have an HDMI cable :P ****
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Sajin
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/19 22:24:56
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cristianhaba I've done this a couple of times and when booting into normal mode I'm able to log on and get to home screen. About 30 seconds later the screen has two very quick flickers and then a 10sec pause after which the screen goes blank and no signal detected.
Sounds like windows may be force installing an older driver. Disconnect your network cable.
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cristianhaba
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/19 23:16:14
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Maybe it was that, however I went full retard and reinstalled windows. All was fine until I set my monitor to 1440p and 144hz. Display went off again.
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Sajin
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/19 23:27:46
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Hmm. Sounds like your monitor may be the issue if things work fine at lower resolutions/lower refresh rates.
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cristianhaba
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/19 23:34:28
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I have never had a problem with the monitor, and my previous set up.
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cristianhaba
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/19 23:35:40
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The monitor is/was running perfectly at 144hz for the year that I've had it, not even.
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cristianhaba
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/20 07:19:25
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Seems this is a wide spread issue affecting all BenQ xl2730 and some other 144hz panels, BenQ being the worst as the display simply goes blank as in my case.
One of many links.
Any help on reverting to a refresh rate where I can boot into windows normally is appreciated. Will a safe mode resolution set carry into normal boot?
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Sajin
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/20 11:20:04
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cristianhaba Will a safe mode resolution set carry into normal boot?
Don't think so.
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cristianhaba
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/20 15:06:21
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Sajin
cristianhaba Will a safe mode resolution set carry into normal boot?
Don't think so.
What would be the best way to get into windows then? Unistall drivers and card in device manager then reboot?
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Sajin
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/20 17:01:08
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☄ Helpfulby cristianhaba 2018/11/21 09:10:02
cristianhaba
Sajin
cristianhaba Will a safe mode resolution set carry into normal boot?
Don't think so.
What would be the best way to get into windows then? Unistall drivers and card in device manager then reboot?
Change the resolution manually via the registry inside safe mode then reboot back into normal mode... Yes, you need to change all four of them.
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jinihammerer
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/20 18:55:40
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Plug the monitor into the motherboard, assuming you have a display port on it, and reboot the box.
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cristianhaba
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/21 09:15:00
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@sajin Thanks for that, however there was no need. What I ended up doing was ddu the drivers, uninstall via device manager. Booted to normal windows, installed 416.334. Monitor went blank, was about to rage quit. Turned the monitor off and on, and it worked. No issues since. So for the moment 1440p 144hz on 416.34 works. I dont know who's at fault in this Nvidia or BenQ, but that monitor has worked without issue for me for a year, super solid. @jinihammerer I do have a display port on the mobo, and had tried that, it didnt work. Cheers guys thank you for the help, really much appreciated.
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Sajin
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Re: EVGA rtx 2080 xx ultra problems with display port
2018/11/21 11:34:02
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ch33zynach0s
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Re: EVGA rtx 2080 xx ultra problems with display port
2019/01/07 15:36:25
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I an having the same exact issue as the OP with the same monitor. Currently only works on 416.34 and I have already RMA’d my card and issue still persists. Please let me know if you find a solution OP. EDIT: I believe these hotfix drivers should work I just found. I will try them when I get home from work. Search for 417.58 hotfix drivers it will not let me post link
post edited by ch33zynach0s - 2019/01/07 21:18:49
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