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EVGA Z390 Dark doesn't detect M.2 Sata SSD

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Profix_25lO
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2020/03/14 13:22:43 (permalink)
Hi guys. 
 
M2 Slot 1: Crucial P1 CT1000P1SSD8 1TB NVME SSD
M2 Slot 2: Crucial MX500 CT1000MX500SSD4 1TB Sata SSD
 
Whatever I do the motherboard can not detect my sata ssd. I tried disable/enable certain sata ports. I switched the M.2 (2) slot to m.2 and PE3. I tried changing the ssd with each other. Nothing.
 
I installed all PCH drivers etc. 
 
Can somebody help?
 
#1

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    EVGATech_BrandonO
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/14 13:53:21 (permalink)
    Hmm strange. Quick question: I have seen sometimes where drives will not show up in the BIOS because the drive has been initialized within windows. its strange I know.  I've seen this with M.2s and regular HDD and SDD. I would say plug it in and go into windows and go into Disk Management and see if it shows up there. If does, simply right click and initialize.

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    #2
    Profix_25lO
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/14 13:59:17 (permalink)
    It doesnt show up on disk managment. I tried that too. Not even the device-manager shows anything "undetected"
    #3
    bob16314
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/14 15:30:06 (permalink)
    Open the Hard Disk Drive BBS Priorities in the BOOT tab of the BIOS and see if it's there (should probably be) to select and add it to the Boot Option list.

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    #4
    Profix_25lO
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/14 17:29:59 (permalink)
    bob16314
    Open the Hard Disk Drive BBS Priorities in the BOOT tab of the BIOS and see if it's there (should probably be) to select and add it to the Boot Option list.




    The Sata SSd doesn't show up there.
    #5
    Governator
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/14 17:56:52 (permalink)
    Profix_25lO
    bob16314
    Open the Hard Disk Drive BBS Priorities in the BOOT tab of the BIOS and see if it's there (should probably be) to select and add it to the Boot Option list.




    The Sata SSd doesn't show up there.


    Have you tried a CMOS reset?

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    bob16314
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/14 18:10:15 (permalink)
    Yeah, strange.
     
    Clear/Reset CMOS?..Slide the switch to use another BIOS (That mobo has 3) and then restart your PC..M.2 LED/s on/indicate a problem? (Page 13, mobo manual)..Have the latest BIOS (1.07 as of now) installed?

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    #7
    kevinc313
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/14 19:49:43 (permalink)
    RMA your board again.
    #8
    Hoggle
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/15 02:45:20 (permalink)
    Does it detect anything when only one is plugged in? Also what other hardware do you have in the PCI-E slots and which slots are they plugged into?

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    Profix_25lO
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/15 03:07:46 (permalink)
    bob16314
    Yeah, strange.
     
    Clear/Reset CMOS?..Slide the switch to use another BIOS (That mobo has 3) and then restart your PC..M.2 LED/s on/indicate a problem? (Page 13, mobo manual)..Have the latest BIOS (1.07 as of now) installed?




    Tried everything. Newest BIOS is installed.... still nothing. Even when only the Sata SSD is installed. I had the exact same issue with the first Board that i RMAd as well. I used the same PCIE SSD and SATA SSD on my previous Board (Z390 Phantom itx) and it worked without issue.
    #10
    Profix_25lO
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/15 03:08:51 (permalink)
    Hoggle
    Does it detect anything when only one is plugged in? Also what other hardware do you have in the PCI-E slots and which slots are they plugged into?




    No. Besides the M.2 PCIE SSD I have a 2080 ti installed in the x16 Slot.
    #11
    coolmistry
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/15 03:10:42 (permalink)
    Maybe you have already tired this? Have you enable for both M.2 SSD? Have a look photo below >
     
     

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    Profix_25lO
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/15 03:36:56 (permalink)
    coolmistry
    Maybe you have already tired this? Have you enable for both M.2 SSD? Have a look photo below >
     
     




    I have tried enable or disbaled both or one at a time. Doesn't work. And on the newer BIOS it does not give you the option to switch between PCIE or SATA on the second M.2 socket.
    #13
    coolmistry
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/15 03:40:47 (permalink)
    Look like you need RMA again .. Did you contact EVGA Customerr Support? 

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    Profix_25lO
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/15 04:10:45 (permalink)
    Yes. They said "There is a maximum supported number of RMAs".
     
    But i will send them the forum links and they can look into it. 
     
    Thanks for the help
     
    #15
    KenMcC
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    Re: EVGA Z390 Dark doesn't detect M.2 Sata SSD 2020/03/16 08:01:03 (permalink)
    Not all SATA ports are active IMO and should be checked.  I am not familiar with this mob, but I fount this to be true on mine (3 years ago)

    KenMcC
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