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Helpful ReplyEVGA Supernova 650GS Power Supply - Powering down after around 0.5 seconds

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xtzile
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2018/12/20 07:14:34 (permalink)
Hi all,
 
I was wondering if anyone could help me - My build is roughly 6 months old, no problems until today.
 
I've tried to power my PC on and the PC boots for around 0.5 seconds and then turns immediately off, upon doing such as re-seating RAM, trying one stick, ensuring all cables are working, ensuring Fan header is connected etc etc I decided to try my old PSU from an older build and have found the PC boots from this, upon re-connecting the 650GS i've tried other wall outlets to ensure it isn't the connection to the PSU, however this also results in the PC booting for 0.5 seconds and shutting down.
 
Before I look into how to get a replacement, is there anything else that could be causing the PSU to have this issue that I'm not aware of? 
 
Thanks in advance
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    Cool GTX
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    Re: EVGA Supernova 650GS Power Supply - Powering down after around 0.5 seconds 2018/12/20 07:27:34 (permalink) ☄ Helpfulby xtzile 2018/12/20 08:22:42
    Welcome to the EVGA Forums

    As your old PSU works correctly when you swapped it back in - it seems to be an issue with your 650GS or its cables
     
    Clearing the CMOS is about the only "test" that comes to mind with the limited information that you did post
     
    Some MB will cycle their BOOT several times - when adjusting themselves for various reasons, including OC failure, RAM testing .......
     
    Would be nice to have more details:
    MB & BIOS version ?
    CPU
    GPU
    OS
     
    If the PSU is shutting down it could be a "safety feature" that is being tripped and your old PSU may not have this "feature"
     
    Disconnect the PSU and test if it will start & run by its self 
    https://www.evga.com/support/faq/afmviewfaq.aspx?faqid=59582
     

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    xtzile
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    Re: EVGA Supernova 650GS Power Supply - Powering down after around 0.5 seconds 2018/12/20 07:52:21 (permalink)
    Hi Cool GTX,
     
    Thanks for the reply,
     
    I Have a Z370-I - unsure as to the bios as i've removed the old Power supply as i don't trust it in my newer system
    CPU - 8600K
    GPU - 1060 2GB
    Win10 - 64 Bit
     
    The system isn't currently running an overclock, I'll find a paperclip and run the test now and let you know the results.
     
    Thanks for all the help.
     
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    xtzile
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    Re: EVGA Supernova 650GS Power Supply - Powering down after around 0.5 seconds 2018/12/20 08:21:47 (permalink)
    Cool GTX
    Welcome to the EVGA Forums

    As your old PSU works correctly when you swapped it back in - it seems to be an issue with your 650GS or its cables
     
    Clearing the CMOS is about the only "test" that comes to mind with the limited information that you did post
     
    Some MB will cycle their BOOT several times - when adjusting themselves for various reasons, including OC failure, RAM testing .......
     
    Would be nice to have more details:
    MB & BIOS version ?
    CPU
    GPU
    OS
     
    If the PSU is shutting down it could be a "safety feature" that is being tripped and your old PSU may not have this "feature"
     
    Disconnect the PSU and test if it will start & run by its self 

     



    Ok so,
     
    I've reset the cmos - no boot
     
    I've followed the paperclip test - there is a noise that happens very quickly and then nothing happens, no fans spin.
     
    Thanks,
     
    xtz
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    Cool GTX
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    Re: EVGA Supernova 650GS Power Supply - Powering down after around 0.5 seconds 2018/12/20 08:38:28 (permalink)
    RMA time - Make sure it is registered First
     
    start by opening a Ticket  https://www.evga.com/support/ticket/support.aspx
     
     
     
     
    https://www.evga.com/warranty/rmaprocess/
     

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    xtzile
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    Re: EVGA Supernova 650GS Power Supply - Powering down after around 0.5 seconds 2018/12/20 08:43:49 (permalink)
    Cool GTX
    RMA time - Make sure it is registered First
     
    start by opening a Ticket 
     
     
     
     

     




    Just opened up a ticket with the information - sucks to be without a computer over the holidays,
     
    Do you recommend advanced RMA?
     
    Thanks for all the help.
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    Cool GTX
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    Re: EVGA Supernova 650GS Power Supply - Powering down after around 0.5 seconds 2018/12/20 09:01:36 (permalink)
    What is that old PSU you speak of ?
     
    Brand, model, Watts, age
     
    the current Holiday timeline is working against you - for this to happen Fast
    https://www.evga.com/holiday/

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    xtzile
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    Re: EVGA Supernova 650GS Power Supply - Powering down after around 0.5 seconds 2018/12/20 09:05:53 (permalink)
    It's an OCZ Stealth X Stream 2 700w - Around 8 years old I think?
     
    Thanks
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    Cool GTX
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    Re: EVGA Supernova 650GS Power Supply - Powering down after around 0.5 seconds 2018/12/20 09:17:11 (permalink)
    A very quick web search, did not see any in depth reviews for that OCZ PSU
     
    Not sure if I'd want to "risk" my new PC build with that ....  (found this on  jonnyguru)


    OCZ GameXstream 700W
     
    (excerpt from link above) 
    "The Bad.... Ripple that exceeds tolerances documented in the ATX specifications"



    If you do not have a friend with a quality spare PSU, it might be worth the advanced RMA fees if that is an option ... ask EVGA Customer service.
     
    Otherwise:
    - you ship your PSU (from where & Christmas shipping delays & schedules.....)
    - EVGA gets your PSU & add about 3 or 4 business days for the item to be inspected (but nothing during announced shutdown )
    - then the shipping back to you .... however many days that takes

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