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EVGA SuperNOVA GA 550W randomly powers off

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D34DC3N73R
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2021/05/25 20:10:17 (permalink)
I just upgraded my home server and decided to give this PSU a shot. I'm running an AMD 5600x, an nvidia p2000, 1 nvme ssd and 4 hdds. pcpartpicker has my estimated wattage at 349w. I'm running ubuntu server 20.04 and have no errors or shutdown messages in logs, it just randomly dies even under extremely light load. I used my old Corsair CXM 430 and it's been running fine since. This is mainly just a warning to others thinking about getting one of these PSUs. Don't do it, spend the extra money.
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    EVGATech_DavidR
    EVGA Tech Support
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    Re: EVGA SuperNOVA GA 550W randomly powers off 2021/05/27 07:22:05 (permalink)
    I am sorry to hear that you're having issues with your product. Please reach out to our support team at Support@EVGA.com or via phone at 888-881-3842, so we may further assist you.
    #2
    D34DC3N73R
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    Re: EVGA SuperNOVA GA 550W randomly powers off 2021/06/02 09:10:23 (permalink)
    austin86
    are you sure its the PSU? I seen damaged up motherboard do this. Id be more willing to bet its the PSU too, but don't rule out other parts too.



    I'm sure it's the PSU. The rest of the system functions fine when I reinstalled my old PSU as a test. I ordered from amazon, so luckily I was able to return it easily as defective.
    #3
    Tvirus
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    Re: EVGA SuperNOVA GA 550W randomly powers off 2021/06/03 08:06:49 (permalink)
    That's good that you were able to return it no problem. Usually system shutting off randomly like that especially so when its been in use with no prior issues, is the PSU dying. Good luck with the return!
    #4
    D34DC3N73R
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    Re: EVGA SuperNOVA GA 550W randomly powers off 2021/06/07 16:33:35 (permalink)
    Tvirus
    That's good that you were able to return it no problem. Usually system shutting off randomly like that especially so when its been in use with no prior issues, is the PSU dying. Good luck with the return!


    It was less than a week old so amazon had no issue taking it back as defective.
    #5
    th3cl3ric
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    Re: EVGA SuperNOVA GA 550W randomly powers off 2021/06/07 20:35:58 (permalink)
    Just do RMA
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    tishobg
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    Re: EVGA SuperNOVA GA 550W randomly powers off 2021/06/09 09:02:33 (permalink)
    If in warranty, RMA. If not, I would advise against opening the unit to inspect or try to fix it yourself. Just purchase a new one.
    #7
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