Hello,
I'm currently in step 5 of EVGA Step-Up and was curious about
"Your RMA number for Step-Up is valid for 14 days. If you require more time to send in your product to EVGA then please contact EVGA Customer Service at 888.881.3842."
Does this mean I have a 14-day window to pack and send in my product, and arrive at EVGA RMA department since the day I received the email?