aznboi156
New Member
- Total Posts : 15
- Reward points : 0
- Joined: 2017/12/16 02:31:59
- Status: offline
- Ribbons : 0
Hey Everyone, I just picked up an EVGA SC17 GTX1070 with G-Sync this past XMas sale. After the EVGA splash screen at boot, it shows some screen artifacts. Here are some examples: The picture below was after a fresh install of Windows 10, after Windows automatically grabbing the 382.05 Nvidia driver.  The picture below was after installing the Nvidia Graphics driver, 388.59. I also reverted back to 385.69 and it's still showing the same (or similar) artifact as below.  \ I've only had this laptop for about 5 days since this post. Is anyone else having this issue? Thanks! *Note: These artifacts were also present upon receiving the computer and booting it up, before reinstalling Windows 10.
post edited by aznboi156 - 2017/12/21 22:17:48
|
chuckd007
New Member
- Total Posts : 1
- Reward points : 0
- Joined: 2007/10/03 09:35:10
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/20 08:19:56
(permalink)
I'm having the same issue even after fresh install.
|
vistarshook
iCX Member
- Total Posts : 344
- Reward points : 0
- Joined: 2017/11/05 21:45:21
- Status: offline
- Ribbons : 1
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/20 09:31:31
(permalink)
If a clean install of windows 10 using the media creation tool (not upgrade, a full clean install) doesn't work then you need to contact support.
post edited by vistarshook - 2017/12/20 11:41:59
EVGA SC17 4K G-SYNC | i7-7820HK | GTX 1080 | 32GB DDR4 3200MHz | Samsung 960 Pro 2TB + 2TB Micron 1100| Firestrike | CB15@4.9GHzRazer Blade 14 FHD | i7-6700HQ | GTX 1060 | 16GB DDR4 2400MHz | Samsung SM961 1TB | Firestrike
|
Sajin
EVGA Forum Moderator
- Total Posts : 49167
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/20 13:01:39
(permalink)
Looks like you'll need to send it in for repair.
|
RobertVip
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2017/12/09 16:03:30
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/20 13:34:42
(permalink)
Nvidia driver 378.92 and below works. But no Battlefield 1 with this drivers. 382.05 showing little artifact.
|
Sajin
EVGA Forum Moderator
- Total Posts : 49167
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/20 13:38:07
(permalink)
|
aznboi156
New Member
- Total Posts : 15
- Reward points : 0
- Joined: 2017/12/16 02:31:59
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/20 13:40:33
(permalink)
vistarshook
If a clean install of windows 10 using the media creation tool (not upgrade, a full clean install) doesn't work then you need to contact support.
Yup, I did a full clean install of Windows 10 Home 64-bit using the media creation tool (wiped all my drives). I then installed the latest drivers from Nvidia up to 388.59, which led to the second picture. I contacted support earlier and they said that Nvidia released a new driver today (12/20/2017), 388.71. This supposedly resolves the issue relating to what I'm seeing in the pictures above. When I updated from 388.59 to this new driver version, however, I'm still getting the same issue as the second picture. I'll try to do another fresh install of Windows and install the latest driver to see if it'll help. I'll update this post on whether that was successful or not.
|
aznboi156
New Member
- Total Posts : 15
- Reward points : 0
- Joined: 2017/12/16 02:31:59
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/20 13:46:06
(permalink)
RobertVip
Nvidia driver 378.92 and below works. But no Battlefield 1 with this drivers. 382.05 showing little artifact.
I can confirm that 382.05 is showing little artifact after EVGA splash because after a fresh install, Windows 10 automatically grabbed this particular version of the driver (if one wasn't already manually installed). Once I rebooted with this driver version, there was no artifact to be seen. I'm just not sure if this could also be a hardware related issue. ------------------------- *UPDATE 12/21/2017: After doing another fresh install today, Windows grabbed again the 382.05 driver and after the EVGA splash screen, it is presenting the same display as in Picture 1.
post edited by aznboi156 - 2017/12/21 22:04:39
|
RobertVip
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2017/12/09 16:03:30
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/20 13:53:32
(permalink)
Very interesting to see result after clear install windows 10 with latest driver from Nvidia. If someone did this, please reply.
|
RobertVip
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2017/12/09 16:03:30
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/20 14:02:24
(permalink)
When you guys look at windows event log there is bunch of crashes with logonUi.exe. I'm searching now in Internet about that.
|
aznboi156
New Member
- Total Posts : 15
- Reward points : 0
- Joined: 2017/12/16 02:31:59
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/21 22:06:38
(permalink)
After doing a fresh install of Windows 10 today and installing the 388.71 driver after running all of the Windows updates, the issue that looks like the second picture is still persistent.
Will have to contact support tomorrow morning.
|
aznboi156
New Member
- Total Posts : 15
- Reward points : 0
- Joined: 2017/12/16 02:31:59
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/21 22:28:49
(permalink)
Also, another interesting issue I found: After putting the computer to sleep for awhile (maybe 3+ hours), when trying to wake the computer up from sleep, the EVGA splash screen pops up, then goes to a black screen. I'll wait 3-5 minutes at this black screen and afterwards the computer will restart, instead of resuming from sleep. Not sure what's going on here.
|
vistarshook
iCX Member
- Total Posts : 344
- Reward points : 0
- Joined: 2017/11/05 21:45:21
- Status: offline
- Ribbons : 1
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/22 04:08:07
(permalink)
aznboi156
Also, another interesting issue I found: After putting the computer to sleep for awhile (maybe 3+ hours), when trying to wake the computer up from sleep, the EVGA splash screen pops up, then goes to a black screen. I'll wait 3-5 minutes at this black screen and afterwards the computer will restart, instead of resuming from sleep. Not sure what's going on here.
Perhaps it is hibernating after 3 hours? since in power settings hibernation is set to 180min.
EVGA SC17 4K G-SYNC | i7-7820HK | GTX 1080 | 32GB DDR4 3200MHz | Samsung 960 Pro 2TB + 2TB Micron 1100| Firestrike | CB15@4.9GHzRazer Blade 14 FHD | i7-6700HQ | GTX 1060 | 16GB DDR4 2400MHz | Samsung SM961 1TB | Firestrike
|
greenfield
New Member
- Total Posts : 1
- Reward points : 0
- Joined: 2017/12/22 07:05:53
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/22 07:11:08
(permalink)
aznboi156
Also, another interesting issue I found: After putting the computer to sleep for awhile (maybe 3+ hours), when trying to wake the computer up from sleep, the EVGA splash screen pops up, then goes to a black screen. I'll wait 3-5 minutes at this black screen and afterwards the computer will restart, instead of resuming from sleep. Not sure what's going on here.
I have this exact same problem. After I try to power on the laptop after a power down or it goes to sleep by pressing the power button, the EVGA splash happens and then a black screen. I then hold down the power button to hard shut down. After I press the power button again, the EVGA splash happens and then I get the exact same screen glitch as the poster above with the same horizontal colors bands; however, the computer then boots into windows normally. This also began happening after I installed 388.59
post edited by greenfield - 2017/12/22 07:12:44
|
aznboi156
New Member
- Total Posts : 15
- Reward points : 0
- Joined: 2017/12/16 02:31:59
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/22 09:39:26
(permalink)
vistarshook
aznboi156
Also, another interesting issue I found: After putting the computer to sleep for awhile (maybe 3+ hours), when trying to wake the computer up from sleep, the EVGA splash screen pops up, then goes to a black screen. I'll wait 3-5 minutes at this black screen and afterwards the computer will restart, instead of resuming from sleep. Not sure what's going on here.
Perhaps it is hibernating after 3 hours? since in power settings hibernation is set to 180min.
You're correct! Hibernation in "power settings" is set to 180min. I'm not sure why the computer restarted from hibernation though, but I'll keep a look out for any other kinds of anomalies. Thanks!
|
aznboi156
New Member
- Total Posts : 15
- Reward points : 0
- Joined: 2017/12/16 02:31:59
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/22 09:50:38
(permalink)
greenfield
aznboi156
Also, another interesting issue I found: After putting the computer to sleep for awhile (maybe 3+ hours), when trying to wake the computer up from sleep, the EVGA splash screen pops up, then goes to a black screen. I'll wait 3-5 minutes at this black screen and afterwards the computer will restart, instead of resuming from sleep. Not sure what's going on here.
I have this exact same problem. After I try to power on the laptop after a power down or it goes to sleep by pressing the power button, the EVGA splash happens and then a black screen. I then hold down the power button to hard shut down. After I press the power button again, the EVGA splash happens and then I get the exact same screen glitch as the poster above with the same horizontal colors bands; however, the computer then boots into windows normally. This also began happening after I installed 388.59
I had the exact same thing where, after trying to wake up the computer from sleep (or in this case as 'vistarshook' pointed out, most possibly hibernate since on my laptop, hibernate is set to default at 180 minutes. This is when it'll kick in once entering the sleep state and being inactive for 180 minutes), it'll go straight to a black screen, but nothing would show up for a couple of minutes. You could try to wait a couple of minutes, and instead of pressing the power button to hard restart, try pressing some keys, like 'Enter' or the 'Spacebar' to try and bring up the Windows login screen. This worked for me on one occasion. On another occasion, it just got stuck on the black screen and restarted itself automatically. You could also disable hibernate and see how that works for you.
|
saadtariq30
New Member
- Total Posts : 8
- Reward points : 0
- Joined: 2017/12/11 19:04:39
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/22 15:50:52
(permalink)
Issue resolves after downgrading to 385.69. All drivers after that cause the issue. I've already put in a ticket regarding this and have also contacted nvidia.
|
aznboi156
New Member
- Total Posts : 15
- Reward points : 0
- Joined: 2017/12/16 02:31:59
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/23 11:04:20
(permalink)
saadtariq30
Issue resolves after downgrading to 385.69. All drivers after that cause the issue. I've already put in a ticket regarding this and have also contacted nvidia.
Tried this but still doesn't work. Might be my particular laptop then.
|
saadtariq30
New Member
- Total Posts : 8
- Reward points : 0
- Joined: 2017/12/11 19:04:39
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/23 11:05:48
(permalink)
Uninstall the drivers using DDU in safe mode and then try installing 385.69
|
teardren
New Member
- Total Posts : 1
- Reward points : 0
- Joined: 2017/12/23 09:44:25
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/23 12:52:43
(permalink)
My new sc17 laptop was having the same problem with the Creators update and the latest Nvidia drivers. saadtariq30's suggestion of the back reving to the 385.69 drivers fixed my problem. I guess we are waiting for a fix from Nvidia or Microsoft.
My laptop model number is 758-41-2633-T1.
Thanks for the fix saadtariq30.
|
aznboi156
New Member
- Total Posts : 15
- Reward points : 0
- Joined: 2017/12/16 02:31:59
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/23 18:43:10
(permalink)
saadtariq30
Issue resolves after downgrading to 385.69. All drivers after that cause the issue. I've already put in a ticket regarding this and have also contacted nvidia.
Is this supposed to resolve what I'm seeing after the EVGA splash screen issue like the pictures that I've posted?
|
aznboi156
New Member
- Total Posts : 15
- Reward points : 0
- Joined: 2017/12/16 02:31:59
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/25 09:52:57
(permalink)
saadtariq30
Uninstall the drivers using DDU in safe mode and then try installing 385.69
I used DDU in safe mode, then restarted the computer and installed 385.69 again in safe mode, and it didn't work. I'm still getting the artifacts after EVGA splash screen. Thanks though!
|
FMcamaroZ28
New Member
- Total Posts : 10
- Reward points : 0
- Joined: 2015/05/17 13:47:37
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/26 12:23:44
(permalink)
The 385.69 drivers BLOW with destiny 2. Anyone figure out anything else to try?
I just did a clean install of windows and no progress.
This sucks for a brand new laptop.
|
YogSothoth
New Member
- Total Posts : 60
- Reward points : 0
- Joined: 2017/12/15 22:34:44
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/26 14:44:00
(permalink)
I'm having some similar issues with my SC17/1070/Gsync (768-41-2633-T1).
I too had a problem with not waking from hibernation. My first day with the laptop I let it go to sleep long enough to hibernate, and it wouldn't wake up as someone else had happen. After doing a hard power off, I got a Windows error on boot which I could not get around. ($#^&@) I tried allll the Windows voodoo I knew, but I was forced to reinstall Win10 from scratch.
(Fortunately, I could make an installer thumb drive on another computer ... doubly fortunately, this copy of Windows magically activated itself when installed on my SC17.) Since installing Windows fresh I have not had any problems waking from sleep or hibernation, though. (My machine is still set to hibernate after 3 hours of sleep.)
From the first time I turned it on, I see a moment of screen corruption that looks a lot like OP's second image. It only flashes by for a fraction of a second during boot. As far as I remember, *every* time I have booted, including while reinstalling Windows, I see the same corruption. However I have seen no other video-related issues so I decided to not worry about it. (I'm using whatever latest Nvidia drivers they want to push on me via GFE)
I had another problem I saw no one else report, with my Synaptic touchpad drivers not properly supporting the right trackpad button. After a few rounds of the uninstall/reinstall rodeo, that cleared up.
Other than the moment of screen corruption on boot, the laptop seems to be working perfectly. (knock on wood)
Good luck out there!
|
soonpark86
New Member
- Total Posts : 14
- Reward points : 0
- Joined: 2017/12/10 22:15:39
- Status: offline
- Ribbons : 1
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2017/12/31 14:24:27
(permalink)
YogSothoth
I'm having some similar issues with my SC17/1070/Gsync (768-41-2633-T1).
I too had a problem with not waking from hibernation. My first day with the laptop I let it go to sleep long enough to hibernate, and it wouldn't wake up as someone else had happen. After doing a hard power off, I got a Windows error on boot which I could not get around. ($#^&@) I tried allll the Windows voodoo I knew, but I was forced to reinstall Win10 from scratch.
(Fortunately, I could make an installer thumb drive on another computer ... doubly fortunately, this copy of Windows magically activated itself when installed on my SC17.) Since installing Windows fresh I have not had any problems waking from sleep or hibernation, though. (My machine is still set to hibernate after 3 hours of sleep.)
From the first time I turned it on, I see a moment of screen corruption that looks a lot like OP's second image. It only flashes by for a fraction of a second during boot. As far as I remember, *every* time I have booted, including while reinstalling Windows, I see the same corruption. However I have seen no other video-related issues so I decided to not worry about it. (I'm using whatever latest Nvidia drivers they want to push on me via GFE)
I had another problem I saw no one else report, with my Synaptic touchpad drivers not properly supporting the right trackpad button. After a few rounds of the uninstall/reinstall rodeo, that cleared up.
Other than the moment of screen corruption on boot, the laptop seems to be working perfectly. (knock on wood)
Good luck out there!
that means most likely gsync wont work.
|
YogSothoth
New Member
- Total Posts : 60
- Reward points : 0
- Joined: 2017/12/15 22:34:44
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2018/01/03 17:20:59
(permalink)
I downloaded an Nvidia Gsync demo app, and Gsync seems to work.
|
MCrocker
New Member
- Total Posts : 15
- Reward points : 0
- Joined: 2018/01/05 19:43:00
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2018/01/05 20:43:32
(permalink)
I guess I now know why the laptop was 59% off normal retail price. My issues started today, the 4th time I started using it. Black screen after hibernation then ONLY back screen on reboot. I haven't successfully gotten back in yet to make a boot disk.
|
alex.williams
New Member
- Total Posts : 75
- Reward points : 0
- Joined: 2012/04/25 15:50:45
- Status: offline
- Ribbons : 1
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2018/01/06 10:17:41
(permalink)
Guys, try Windows 8.1...Microsoft lets you create a bootable Windows 8.1 on a USB stick. Find a key (just that it allows you to install Win 8.1,) any keys you probably find on the net will allow you to install but not activate...this approach will at least allow you to figure out if it's Windows 10 and/or the combo of Win10 / NVIDIA Driver. If it works for you and you can use Win8.1, you can buy a key from newegg/amazon, etc....you can always reinstall Win10 after that.
Use duckduckgo.com for the search with this term: "windows 8.1 usb iso" it should be the third result. I got rid of Win10 on the first day and having been using Win 8.1 for three days with only one driver crash, probably because I was doing all the driver installs that day, it's been fine since then. I used the latest driver from Nvidia for Win 8.1, not from the download page on evga --- I'm exchanging mine though due to a defective group of stuck pixels.
|
RobertVip
New Member
- Total Posts : 9
- Reward points : 0
- Joined: 2017/12/09 16:03:30
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2018/01/06 10:47:36
(permalink)
I tried windows 10 1607 (cumulative update Version 1607: August 2, 2016) with drivers 388.71 and there no artifacts. I have this windows on my usb drive, and i'm glad than not deleted it. Of course windows will automatically update to latest version and we will get what we have now.
|
FMcamaroZ28
New Member
- Total Posts : 10
- Reward points : 0
- Joined: 2015/05/17 13:47:37
- Status: offline
- Ribbons : 0
Re: EVGA SC17 GTX1070 w/GSync: Post-EVGA Splash Screen Artifacts
2018/01/08 07:21:21
(permalink)
SO a new Nvidia driver dropped - 390.65 Anyone try it yet? EDIT: Im going to try it and let you guys know!
post edited by FMcamaroZ28 - 2018/01/08 07:26:36
|