Have had this SC15 latop for just over 1 month and the more I use it the more I hate its Fans.
 
All I am doing is updating my game files in steam and Epic and I am seeing my CPU fan at 6k rpms and the CPU at 95C. This is INSANE!!!
 
Laptop runs like a jet just updating game files :(
 
This definitley seems like a poor job of thermal paste being put on the CPU, I called EVGA customer support and they wont pay shipping both ways. Asked about doing this myself, but then they say the VOID sticker would be tampered with.
 
I have the laptop elevated to get the best air, and it still HOT 

Plus the void sticker comes off easily without tearing, if careful.  But in your case, it might not be just the thermal paste but a warped heatsink.

Hello,
 
Per our conversation we had back in early May, you are welcome to re-paste the thermal compound for the laptop. However, if there is any physical damage caused during the process, or if any "Warranty Void if Removed" stickers are removed (such as the serial number sticker), we would be unable to RMA the laptop as the warranty would be void. I did talk to you in early May about warranty services for this product. You did voice your concern of the laptop getting hot, and I did advise you that we would be able to setup a UPS pickup request for the laptop to be serviced. We would not have been able to provide a prepaid shipping label due to the high priced value of the laptop. This is not something that could be offered.
 
If you have any further questions, please feel free to contact us via email or by phone at 1.888.881.3842. Our customer support office is open 24 hours a day, 7 days week.


-Jacob B.

EVGATech_JacobB
Hello,
 
Per our conversation we had back in early May, you are welcome to re-paste the thermal compound for the laptop. However, if there is any physical damage caused during the process, or if any "Warranty Void if Removed" stickers are removed (such as the serial number sticker), we would be unable to RMA the laptop as the warranty would be void. I did talk to you in early May about warranty services for this product. You did voice your concern of the laptop getting hot, and I did advise you that we would be able to setup a UPS pickup request for the laptop to be serviced. We would not have been able to provide a prepaid shipping label due to the high priced value of the laptop. This is not something that could be offered.
 
If you have any further questions, please feel free to contact us via email or by phone at 1.888.881.3842. Our customer support office is open 24 hours a day, 7 days week.


-Jacob B.

Oh so you ARE willing to promote and enforce illegal practices regarding "warranty" stickers? Interesting...

What is your room temperature?

I tried talking again with EVGA support, they keep telling me this is normal operating temp. I call that BS!!! Sent the laptop in for RMA and they only ran a few tests, wouldn't even re-paste like I asked  This is the LAST EVGA product I will be buying, been a loyal customer for over 10+ years.

I cant see how 100c is tolerant,that would mean massive chip degrading on a very quick scale.i would hope that you dont run a massive longterm load on it an basically melt it down.I surely would not want this thing to catch fire or something but it's strange the cpu is that high while GPU is half the temp.

Which CPU & GPU ?

BIOS ?

Is the BIOS running stock settings ? Clocks & Voltage
 
What OC setting for the CPU & GPU are you using - if any ?

Your CPU @ 3392 MHz & @ 1.020 V ?

Windows Power settings ?
 
 
Have you cleaned the vents ?  (yes I know its on the new side, but its easy to do)
 
My laptop is not as nice as your gaming laptop; I still use a cooling stand with active fan
 
Run CPU-Z and post the link or screen shots

HOT :(
 
Have the laptop on a cooling stand and it still hits 100C+
 

 
CPUZ

 
 

EVGA wont do anything to help now, says its operating as designed  Not happy with this at all. Can't take this laptop anywehere sounding like a jet doing doing basic tasks like web browsing.

Sent a email to the supervisor at EVGA for RMA's, getting to 100C while not using 100% of the CPU shows something is not right.
 
The chip isn't designed to run at 100c. That's the max temperature before thermal throttling and eventual shutdown.

Wow this is really sad :( I was holding out for an EVGA laptop because I always felt like I could trust the EVGA brand... after watching the laptop forums though, I'm really beginning to doubt.

Wow that sucks, my SC15 gets no were near those temps.  Seems I got lucky, it hangs around 80/85c when gaming.
It does get the Jet sound while heavy gaming but for a lappy this pretty and thin I kind of expected that.  But for most gaming it is fairly quite. (I do use a cooling pad) Wish they could have done better for you.  :(

It seems like you have 2 options at this point. Send it back for a refund and pay the restock fee, or open it up and repaste it yourself. They've made it painfully aware they aren't going to fix the problem.

Keep us posted about the results of your secret conversations with EVGA. Thanks!