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Hot!EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards

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rjohnson11
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2021/09/02 00:18:38 (permalink)
EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards | TechPowerUp
 
When Amazon Studios released the closed beta for their upcoming New World MMO users begun to report that the game was causing catastrophic failure of their RTX 3090 graphics cards. This issue appears to have disproportionately affected EVGA cards with initial analysis indicating that the cause could have been with the fan controller malfunctioning evident by the bad readings received from third-party monitoring tools. This behavior was determined to not be the cause of card failures with monitoring working correctly when using the EVGA Precision X1 software. EVGA found that the fan controller issue was related to noise on the communication bus which their software could filter out and have released a micro-controller update that fixes monitoring with third-party tools.

The cause of the dead cards has now been determined by EVGA to be the result of a rare soldering issue limited to a small batch of cards. EVGA performed X-ray analysis on a selection of broken cards returned to them and found that the soldering around the MOSFET circuits had "poor workmanship". EVGA also confirmed that this issue was only present on early production runs in 2020 and affects less than 1 percent of all the RTX 3090 cards manufactured by the company. Amazon Game Studios have also added a frame limiter to New World that will ensure this issue won't appear in new versions of the game.
 
So now we know the cause but the issue only affected less than 1 percent of the manufactured cards. 

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    atfrico
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/09/02 00:25:44 (permalink)
    Thank you for the post RJ.
    Kudos for EVGA finding the culprit of the problem. Like i said before this was a manufacturing problem. Nvidia is to blame, ye😼. Insert Cat jam emoji😸

    Those who abuse power, are nothing but scumbags! The challenge of power is how to use it and not abuse it. The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way.
     
     
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    #2
    aka_STEVE_b
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/09/02 04:16:47 (permalink)
    micro-controller update to fix a fan controller problem is interesting....

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    #3
    gordong11
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/09/02 04:54:53 (permalink)
    Crazy, kudos for admitting the mistake. Small things can create big problems.

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    ty_ger07
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/09/02 06:40:04 (permalink)
    I believe little of it.
    #5
    Nitz30
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/15 19:03:57 (permalink)
    rjohnson11

     
    When Amazon Studios  the closed beta for their upcoming New World MMO users begun to report that the game was causing catastrophic failure of their RTX 3090 graphics cards. This issue appears to have disproportionately affected EVGA cards with initial analysis indicating that the cause could have been with the fan controller malfunctioning evident by the bad readings received from third-party monitoring tools. This behavior was determined to not be the cause of card failures with monitoring working correctly when using the EVGA Precision X1 software. EVGA found that the fan controller issue was related to noise on the communication bus which their software could filter out and have released a micro-controller update that fixes monitoring with third-party tools.

    The cause of the dead cards has now been determined by EVGA to be the result of a rare soldering issue limited to a small batch of cards. EVGA performed X-ray analysis on a selection of broken cards  to them and found that the soldering around the MOSFET circuits had "poor workmanship". EVGA also confirmed that this issue was only present on early production runs in 2020 and affects less than 1 percent of all the RTX 3090 cards manufactured by the company. Amazon Game Studios have also added a frame limiter to New World that will ensure this issue won't appear in new versions of the game.
     
    So now we know the cause but the issue only affected less than 1 percent of the manufactured cards. 


    Hi, 
    1 % is very small but is there a way we can check if our cards was made during that batch ? 
     
    New world is not my type of video game but still ... i'm kinda worried now... 
     
    thanks in advance
    #6
    veganfanatic
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/16 11:25:12 (permalink)
    video cards etc are all soldered on a wave soldering machine, the process is mechanized
    pick and place machines are typical for everything

      


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    #7
    notfordman
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/16 11:51:48 (permalink)
    Is bad soldering also the problem with the ones that have low power on one of the three power cables? 
     
    @Nitz30, there is a revision number on the PCIx finger that goes in the slot. I don't remember the earlier number atm, but you will have to pull the card out to see it. Might be 001 or similar. 
     
    EDIT: Ty_ger know the revisions. Posted below. :) 
    post edited by notfordman - 2021/10/16 15:52:09
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    ty_ger07
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/16 12:45:39 (permalink)
    I still don't believe the story. Soldering was the only reason .... right.... and 1%... right....
    Isn't it weird that Rev 0.1 has problems for so many people, but Rev 1.0 rarely does? Wouldn't it be weird if only Rev 0.1 had soldering problems? Wouldn't it be weird if EVGA made a Rev 0.1 to Rev 1.0 transition for no apparent reason and soldering was the only cause of these cards' problems?
    #9
    NazcaC2
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/16 21:01:54 (permalink)
    It wasn't just EVGA and the 3090 having these issues. Gigabyte had them too.

    "Among the cards having issues are the RTX 3090, RTX 3080Ti, RTX 3080, RTX 3060 Ti and RTX 3000 laptop GPUs."

    https://www.cnet.com/tech...ds-from-evga-gigabyte/

    https://www.tweaktown.com...-be-careful/index.html
    post edited by NazcaC2 - 2021/10/16 21:04:42


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    GTXJackBauer
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/16 23:55:37 (permalink)
    NazcaC2
    It wasn't just EVGA and the 3090 having these issues. Gigabyte had them too.

    "Among the cards having issues are the RTX 3090, RTX 3080Ti, RTX 3080, RTX 3060 Ti and RTX 3000 laptop GPUs."

    https://www.cnet.com/tech...ds-from-evga-gigabyte/

    https://www.tweaktown.com...-be-careful/index.html



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    ty_ger07
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/17 06:44:00 (permalink)
    An tiny number of some brands and models, a huge number of another brand and a specific board revision of that brand. You understand my point?
    I would look at that specific old board revision -- that no one officially wants to talk about -- and ask what is specifically different about it. It can't be simply that every card affected in that revision pool had bad soldering. There is a reason that a revision was released. What is the reason? What changed? Why are people still getting that old revision via RMA, having that old revision fail on them again, having to RMA again, and having to specifically ask that they receive a new revision version?
    The EVGA 3090 FTW3 Rev 0.1 has a problem. Always has. They were failing in the same way a year ago. A revision was created for a reason. It's not just a small batch with a soldering problem. It is deception. I will accept that some had a soldering problem, but I will not accept that it is the full story.
    post edited by ty_ger07 - 2021/10/17 09:52:31
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    atfrico
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/17 14:02:22 (permalink)
    So with this setback EVGA is looking into selling AMD GPUs right?🤔.
    I find it extremely peculiar that it is only the EVGA batch of GPUs received from Nvidia and not the rest of 3rd parties Vendors having these issues.🤔

    Those who abuse power, are nothing but scumbags! The challenge of power is how to use it and not abuse it. The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way.
     
     
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/17 15:35:35 (permalink)
    Can't wait for the EVGA Dark board!  Just showing that I'll still buy EVGA because EVGA is great
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    GTXJackBauer
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/18 14:28:53 (permalink)
    atfrico
    So with this setback EVGA is looking into selling AMD GPUs right?🤔.




    Glad your power efficient intel CPU/Graphix are still trucking along. 

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    atfrico
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/18 16:56:13 (permalink)
    GTXJackBauer
    atfrico
    So with this setback EVGA is looking into selling AMD GPUs right?🤔.




    Glad your power efficient intel CPU/Graphix are still trucking along. 

    Ye😼 At least i have a brand new gpu model unlike those who buy the same refresh milk much revisions gpus Nvidia releases for a higher price 😏🤣🤣🤣.

    Those who abuse power, are nothing but scumbags! The challenge of power is how to use it and not abuse it. The abuse of power that seems to create the most unhappiness is when a person uses personal power to get ahead without regards to the welfare of others, people are obsessed with it. You can take a nice person and turn them into a slob, into an insane being, craving power, destroying anything that stands in their way.
     
     
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    GTXJackBauer
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/18 21:57:16 (permalink)


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    Bruno747
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/20 11:22:20 (permalink)
    Well by jove I guess power supplies under 1600w cause soldering issues to become apparent.

    Lol but really had a chuckle when I read this thinking about the ItS nOt ThE cArD iTs Ur PsU crowd.

    Glad EVGA made a statement. Even if it took a year to do so.

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    transdogmifier
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/20 11:40:36 (permalink)
    Bruno747
    Well by jove I guess power supplies under 1600w cause soldering issues to become apparent.

    Lol but really had a chuckle when I read this thinking about the ItS nOt ThE cArD iTs Ur PsU crowd.

    Glad EVGA made a statement. Even if it took a year to do so.



    And I stand by my comment: If you buy a walmart psu, expect walmart results.   I have a card I got 4 to 5 days after card release. Still trucking along.
     
    If you think none of these issues were user error or hardware cheaping out problems, you have another think coming.
     

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    Bruno747
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/20 14:57:43 (permalink)
    transdogmifier
    Bruno747
    Well by jove I guess power supplies under 1600w cause soldering issues to become apparent.

    Lol but really had a chuckle when I read this thinking about the ItS nOt ThE cArD iTs Ur PsU crowd.

    Glad EVGA made a statement. Even if it took a year to do so.



    And I stand by my comment: If you buy a walmart psu, expect walmart results.   I have a card I got 4 to 5 days after card release. Still trucking along.
     
    If you think none of these issues were user error or hardware cheaping out problems, you have another think coming.
     


    I don't think I saw anyone say a hardware defect was the sole reason. I saw lots saying there was no way there was a hardware defect.

    Yes some users broke their cards but I'd be willing to place a pretty hefty wager that way more were literally bad hardware.

    And I'm still trucking along almost a year later on my rmx850 and 3090 ftw3 / Gen 1 Threadripper with a crazy amount of hours.

    Also weird EVGA still hasn't upped that minimum psu requirement. Hmmm.

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    GTXJackBauer
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    Re: EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards 2021/10/20 21:08:54 (permalink)
    Who the heck is constantly going around and using the spam button because their feelings get hurt on random posts?  Can the mods clearly send a message to those that constantly do this?  This is ridiculous as it has been going on for a while now.

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