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Helpful ReplyHot!EVGA RTX 3090 second LED light red

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akadic10
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2024/06/07 09:55:43 (permalink)
Looks like the red light came for my 3090 after about 3.5 years of service:
  • Second LED from left has the red LED
  • Individual cables from 850W PSU, no daisy chain
  • Fans spun up really fast before it went bad
Warranty expired of course, looks like $1700 gone down the drain.
 
Anyone have suggestions for any kind of repair?
 
Thanks

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tattude69
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Re: EVGA RTX 3090 second LED light red 2024/06/07 10:27:47 (permalink) ☄ Helpfulby akadic10 2024/06/07 10:37:24
i would move the last power cable to the first connector
the first cable to the second connector
second power cable to to last connector
or a different power supply or try GPU in different computer
 
To see if the light moves which would means a cable or psu failure. 
i believe the gpu's have 4 leds one for pci connection and one for each individual power connector
The 3090 might be working corretly and indicating fault somewhere else in your system

 
 
                           
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akadic10
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Re: EVGA RTX 3090 second LED light red 2024/06/07 10:32:28 (permalink)
Thank you for the suggestion.  The second LED from left remains red despite the shuffle of the cables.
 
Will try in a different computer this weekend.
 
The Power Supply appears to work as I am able to boot into the computer using the onboard Intel CPU Graphics.
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tattude69
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Re: EVGA RTX 3090 second LED light red 2024/06/07 11:18:25 (permalink)
Sorry to hear never good when things are not working. once you try the GPU in another computer you will no for sure. Really sad to hear such a high end product having a failure. 

 
 
                           
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ty_ger07
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Re: EVGA RTX 3090 second LED light red 2024/06/07 12:27:24 (permalink)
An all-too-common failure.
 


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akadic10
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Re: EVGA RTX 3090 second LED light red 2024/06/08 20:08:38 (permalink)
Tried it in another PC at a friends house, no dice.  Same red LED in the same position.  Got an ASUS 4080 for now.
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akadic10
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Re: EVGA RTX 3090 second LED light red 2024/06/11 05:19:09 (permalink)
Response from their customer service "Unfortunately we do not have any out of warranty repair options or any repair companies we can recommend if it has failed. I apologize for any inconvenience."  I am pretty disappointed with EVGA on this, I didn't expect a new and free card after 3.5 years, but I did expect them to help me repair the card for a fee.  That being said - I won't purchase another EVGA product in the future, I spent ~$1700 on this card and while it is the newest part in my PC, it was the first to go bad.
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ty_ger07
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Re: EVGA RTX 3090 second LED light red 2024/06/11 11:45:49 (permalink)
It has been years since EVGA offered a repair service, and there are basically no new products for you to purchase from EVGA, so I don't think EVGA will feel the boycott.
 
EVGA's 3090 cards were a disaster.  Too cheap of hardware, pushed too far.

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rblaes_99
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Re: EVGA RTX 3090 second LED light red 2024/06/11 12:26:31 (permalink)
yea the red light of death.  Lost one to this curse as well
 


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B0baganoosh
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Re: EVGA RTX 3090 second LED light red 2024/06/17 06:34:52 (permalink)
You can try someone like Northridge fix (or other similar ones), but this was usually a VRM failure and even if you can repair it, it'd likely happen again because the original card design had a bad controller topology that allowed surges that can eventually kill the card. There are a number of design problems with all 3090's that I think will cause them all to die if ran long enough, but EVGA's early 3090's had some extra problems (that were fully allowed and supported by Nvidia, by the way). They eventually rev'd the cards to put in a better VRM controller (the 3080ti, being launched later, also benefited from a better design), but the "Rev 0.1" ones are quite susceptible to early failures.

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EVGATech_ChrisB
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Re: EVGA RTX 3090 second LED light red 2024/06/18 09:31:44 (permalink)
Dear akadic10,
 
I sent you an email and I will be awaiting your response through email to try and help further.
 
akadic10
Looks like the red light came for my 3090 after about 3.5 years of service:
  • Second LED from left has the red LED
  • Individual cables from 850W PSU, no daisy chain
  • Fans spun up really fast before it went bad
Warranty expired of course, looks like $1700 gone down the drain.
 
Anyone have suggestions for any kind of repair?
 
Thanks








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akadic10
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Re: EVGA RTX 3090 second LED light red 2024/08/07 09:04:47 (permalink)
Just wanted to share that EVGA made it right for me and repaired the card.  I cannot tell if my card was repaired or replaced since the fans, backplate, etc... look brand new.  The red lip part is now black lip.  Thanks EVGA for helping!
#12
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