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Helpful ReplyLockedEVGA RTX 3080 12GB FTW RMA Black Screening issue

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GameOverMan
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2022/12/06 22:51:56 (permalink)
So, I just installed my RTX 3080 FTW 12GB that I got as an RMA replacement for a dead fan on the XC3 model.
 
 
It boots up, lasted about 30 minutes then black screen in first game.  Now its constant and doesnt even display a screen.  I reseated the GPU, disconnected my power cables and ensured all are seated firming.  Using 3 separate PCIE cables that came with my corsair 850watt psu.
I am using my onboard gpu to post this, because the replacement gpu is not showing a display.  The fans kick into 100% when the monitor turned off.  tested with 3 monitors, they all work, but none on the gpu.
 
 
Any help please?
 
Application: PrecisionX_x64.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at ManagedNvApi.NvApi.getSystemType(UInt32, CLR_NV_SYSTEM_TYPE ByRef)
at PX18.ViewModel.NvApiViewModel..ctor()
Exception Info: System.Reflection.TargetInvocationException
at System.RuntimeTypeHandle.CreateInstance(System.RuntimeType, Boolean, Boolean, Boolean ByRef, System.RuntimeMethodHandleInternal ByRef, Boolean ByRef)
at System.RuntimeType.CreateInstanceSlow(Boolean, Boolean, Boolean, System.Threading.StackCrawlMark ByRef)
at System.Activator.CreateInstance(System.Type, Boolean)
at System.RuntimeType.CreateInstanceImpl(System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, System.Object[], System.Threading.StackCrawlMark ByRef)
at System.Activator.CreateInstance(System.Type, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, System.Object[])
at System.Activator.CreateInstance(System.Type, System.Object[])
at System.Xaml.Schema.SafeReflectionInvoker.CreateInstanceCritical(System.Type, System.Object[])
at System.Xaml.Schema.XamlTypeInvoker.CreateInstance(System.Object[])
at MS.Internal.Xaml.Runtime.ClrObjectRuntime.CreateInstance(System.Xaml.XamlType, System.Object[])
at MS.Internal.Xaml.Runtime.PartialTrustTolerantRuntime.CreateInstance(System.Xaml.XamlType, System.Object[])
at System.Xaml.XamlObjectWriter.Logic_CreateAndAssignToParentStart(MS.Internal.Xaml.Context.ObjectWriterContext)
at System.Xaml.XamlObjectWriter.WriteEndObject()
at System.Windows.Markup.WpfXamlLoader.TransformNodes(System.Xaml.XamlReader, System.Xaml.XamlObjectWriter, Boolean, Boolean, Boolean, System.Xaml.IXamlLineInfo, System.Xaml.IXamlLineInfoConsumer, MS.Internal.Xaml.Context.XamlContextStack`1<System.Windows.Markup.WpfXamlFrame>, System.Windows.Markup.IStyleConnector)
at System.Windows.Markup.WpfXamlLoader.Load(System.Xaml.XamlReader, System.Xaml.IXamlObjectWriterFactory, Boolean, System.Object, System.Xaml.XamlObjectWriterSettings, System.Uri)
at System.Windows.Markup.WpfXamlLoader.LoadBaml(System.Xaml.XamlReader, Boolean, System.Object, System.Xaml.Permissions.XamlAccessLevel, System.Uri)
at System.Windows.Markup.XamlReader.LoadBaml(System.IO.Stream, System.Windows.Markup.ParserContext, System.Object, Boolean)
at PX18.View.MainWindow..ctor()
at PX18.App.App_Startup(System.Object, System.Windows.StartupEventArgs)
at System.Windows.Application.OnStartup(System.Windows.StartupEventArgs)
at System.Windows.Application.<.ctor>b__1_0(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at PX18.App.Main()
at PX18.Program.Main()
 

eVGA RTX 3080 FTW Ultra Gaming
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#1
GameOverMan
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/06 23:10:10 (permalink)
A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Primary Bus:Device:Function: 0x0:0x1C:0x2
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_8086&DEV_7ABA&SUBSYS_50011458&REV_11
Secondary Device Name:

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GameOverMan
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/06 23:29:12 (permalink)
gpu not even detected now.  Not showing up in bios, in software or device manager.
 
 
I am losing faith I will ever get a working gpu to enjoy

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#3
Hoggle
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/06 23:33:02 (permalink)
Have you tried another card? If you can get a screen I would say make sure all windows update, bios updates and driver updates are good on the system and all power cables are fully inserted. Then run DDU and uninstall all NVIDIA drivers to reinstall them. If still having issues it might need an RMA let EVGA know it’s a replacement card that you are having an issue with.

Use an Associates Code & SAVE 5% - 10% on your purchase. Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it. 
 
 
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GameOverMan
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/06 23:39:32 (permalink)
Hoggle
Have you tried another card? If you can get a screen I would say make sure all windows update, bios updates and driver updates are good on the system and all power cables are fully inserted. Then run DDU and uninstall all NVIDIA drivers to reinstall them. If still having issues it might need an RMA let EVGA know it’s a replacement card that you are having an issue with.



Yeah, the broken GPU they were replacing with this "new broken gpu"   The one with the dead fan works and it detected.   Its just missing a fan.   This gpu doesnt detect on anything  bios, software dxdiag.
 
 
I am losing all hope Ill ever get a working rtx card
 
and I ran DDU in safe mode no fix

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i7 13700K w/ 360mm AIO 
32GB Gskill 6000mhz DDR5
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850watt PSU
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GameOverMan
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 00:18:40 (permalink)
Ok
1.  Ran DDU using onboard GPU
2.  tested with a new monitor and dp cable and power cable to eliminate the chance of fault.
3.  I took out the FTW gpu and replaced it with the broke XC3 gpu
4.  PC booted right up.
5.  Powered down, and replaced broken gpu with the replacement GPU.
 
Taking care to ensure all PICE are well connected.
 
6.  PC booted up, installed all drivers, and atm typing using the new GPU.  The new gpu had issues after 45 minutes.  I recorded 25 minutes of me swapping the GPUS.  Ill upload it, but video is horrid I am sure, as its a cellphone and had to se down to repalce gpus.
 
 
But my intent was to confirm on video all hardware is working properly and I actually am connecting it all properly to eliminate my hardware and user error as the cause.  I will updae the next time it happens or in a day or 2 if it doesnt.  Ill link video lter when uploaded

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#6
rjohnson11
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 00:26:04 (permalink) ☄ Helpfulby GameOverMan 2022/12/07 00:30:10
OK please keep us informed

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GameOverMan
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 00:44:20 (permalink)
rjohnson11
OK please keep us informed




 
Just happened AGAIN!!  I got 2 busted gpus sitting here.   Ill uplaod both videos, will take a bit for them to render but ill post the links soon as i get them
 

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GameOverMan
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 00:56:33 (permalink)
December 7, 2022 - YouTube
 
 
The is the long video showing the issue in detail, still uploading
 
December 7, 2022 - YouTube

eVGA RTX 3080 FTW Ultra Gaming
i7 13700K w/ 360mm AIO 
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GameOverMan
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 01:09:58 (permalink)
found a kid on youtube he had the same issue I have
 
Aorus RTX 3080 Master Second Crash Black Screen 100% fans - YouTube

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GameOverMan
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 02:44:09 (permalink)
IfI take the new GPU out of the pci slot and then reseat it, the gpu works, but soon as I fire up modern warfare Warzone 2.0 itll go black screen and not go back on for any reason, until I reseat it.  There is no sag, and I confirmed it works using the broken 3080 I will be sending back on Thursday or Friday.  None of the xc3 had this issue.   This is a completely new issue.

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#11
Sajin
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 02:54:47 (permalink)
Dude. Just send the replacement card back, and keep your old card since you know it works, and just replace the fan. Doing rma's is getting you nothing but someone else's problem to deal with as you can clearly see.
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GameOverMan
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 03:00:13 (permalink)
Sajin
Dude. Just send the replacement card back, and keep your old card since you know it works, and just replace the fan. Doing rma's is getting you nothing but someone else's problem to deal with as you can clearly see.




ive never replaced fans on a gpu before and I dont want to risk losing a remaining 3 year warranty.   I should not have to spend $100 for a set of fans because evga cant set a working gpu.  And I dont know if there is other issues with the gpu, since the fan literally spun off the case.   I am so upset that EVGA cant just give me a properly working GPU.  I was told they would do extensive testing on the new GPU before sending it.  They clearly didnt, because I can reproduce the issue on the new gpu time and again.
 
 
I am on it now. no issues.  Soon as I fire up Warzone, black screen, and its dead to bios, and everything else until I take it off the board and put back on the board.
 
 
Telling me to just fix it myself and pay for some fans, I dont know how you got a moderator status with that type of advise, but I 100% disagree with the advise you are offering.
 
 
Sending a GPU that works the 1st time, would be the right thing to do.  I have had 3 xc3 with busted fan issues and now a black screen issue with the FTW.  
 
 
 

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#13
Sajin
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 03:05:10 (permalink)
If you're not comfortable replacing the fan yourself then take your card to a pc shop once you buy the fans, and have the shop replace the fans for you. Sending away a perfectly working gpu over a broken fan isn't the best idea since evga is no longer is in the gpu business.
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GameOverMan
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 14:35:05 (permalink)
Sajin
If you're not comfortable replacing the fan yourself then take your card to a pc shop once you buy the fans, and have the shop replace the fans for you. Sending away a perfectly working gpu over a broken fan isn't the best idea since evga is no longer is in the gpu business.




Dude, of with telling me to fix it myself, I have a warranty for a reason.  You telling me to fix it myself and EVGA dont make gpus doesnt do any service to the company for standing by its product.  If they cant provide a working item, they should never have sold one.  You constantly telling me fix it yourself aint helping nothing.   I dont know if the fan is the issue on the old one, it could be more. than that and then what, I am still screwed.
 
 
The new one, I even undervolted 30%, i got 2 broken gpus sitting here evga is really screwing me over
post edited by Sajin - 2022/12/07 15:01:13

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i7 13700K w/ 360mm AIO 
32GB Gskill 6000mhz DDR5
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#15
Sajin
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 15:00:28 (permalink)
#1 Watch your language please. If you continue to use foul language I’ll have to give you a warning.

#2 Have fun rma’ing till the cows come home.
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GameOverMan
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 15:07:22 (permalink)
and I hope EVGA team is seeing what type of moderator abuse you have here.  Hot shot starts antagonizing a person trying to resolve the issue, by trolling. Not a professional feeling to have moderators act passive aggressive like that.
 

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#17
Sajin
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 15:11:16 (permalink)
Congrats bud you just got yourself a warning. Keep it going and I’ll have to issue you a ban after a few more warnings.
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Sajin
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 15:14:32 (permalink)
By me telling you to fix it yourself I’m trying to save you a headache by endlessly going through more rma’s that may not get you anywhere, and you’ll lose the only working card you have which is the one with the broke fan.
#19
Sajin
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 15:25:10 (permalink)
You’re on warning #2 now. One more and you’re gone.
#20
Sajin
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 15:26:47 (permalink)
The grinding is most likely coming from the damaged fan hub.
#21
Sajin
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 15:29:56 (permalink)
Warning #3 now.
#22
GameOverMan
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 15:32:21 (permalink)
Sajin
Warning #3 now.



LEAVE ME ALONE AND STOP HARASSING ME.  YOU ARE JUST TRYING TO BE A DICK TO ME.  JUST GO AWAY AND WE WILL BE FINE.  

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#23
Sajin
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 15:36:50 (permalink)
I’m trying to reason with you, and you’re being uncooperative.
#24
EVGATech_JaesonW
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Re: EVGA RTX 3080 12GB FTW RMA Black Screening issue 2022/12/07 16:08:56 (permalink)
Going to lock this thread, seems both parties are getting overly heated here. Saijin is offering some legitimate advice, GameOverMan declined it. Let's leave it at that. GameOverMan, I see you emailed me diretly about the issue, I'll follow up with you here soon. Sorry I haven't been able to get back to you yet today! 

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#25
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