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EVGA PrecisionX 16 5.3.7 Released

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EVGA_JacobF
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2015/08/13 11:59:22 (permalink)
Version 5.3.7 is live now at www.EVGA.com/precision and Steam! Changelist below:
 
Version 5.3.7
Release: 8/13/2015
  • Fixes crashing issue on some Windows 10 systems with OSD enabled.


#1

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    the_Scarlet_one
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/13 12:57:32 (permalink)
    Downloading when I get home, and pushing this up to the top of the unread tab for others.
    #2
    Brett6915
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/13 13:09:20 (permalink)
    Sigh... So Windows "SmartScreen" blocks the install.

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    #3
    EVGATech_ChrisB
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/13 13:29:13 (permalink)
    Hi Brett6915,
     
    I am sorry for any inconvenience as it seems that the file is giving this error when we compress it for download.  We are looking into this to try and fix the error, but in the meantime I can confirm that the Steam version will not give an error if that version is preferred.



    #4
    EVGA_JacobF
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/13 13:43:58 (permalink)
    Seems related to the digital signature in Windows 10. We are working on it and have put back 5.3.6 for now, expect the download link to be updated later today.


    #5
    skippergonzo
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/13 13:47:12 (permalink)
    BF4 and OSD in windows 10 now works. Thank you EVGA programmers!
    #6
    Brett6915
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/13 14:02:26 (permalink)
    EVGATech_ChrisB
    Hi Brett6915,
     
    I am sorry for any inconvenience as it seems that the file is giving this error when we compress it for download.  We are looking into this to try and fix the error, but in the meantime I can confirm that the Steam version will not give an error if that version is preferred.


    All good... just letting you know.


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    #7
    pstlouis
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/13 16:53:54 (permalink)
    Working perfectly well. All my games work with the osd "on".
    good job
     
    #8
    CHughes
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/13 17:21:38 (permalink)
    Yay!  Everything including Xbox app now works!  Thank you

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    #9
    EVGA_JacobF
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/13 18:16:57 (permalink)


    #10
    denihil
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/13 18:46:15 (permalink)
    unfortunately still getting same fatal error inside HOTS, damn. Ty for the effort though!

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    #11
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/13 19:27:35 (permalink)
    Can you provide more details on the error you are seeing?


    #12
    denihil
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/13 20:44:50 (permalink)
    EVGA_JacobF
    Can you provide more details on the error you are seeing?


     
    Hi Jacob, and sure! 
     
    First off, did some sanity checking, removed all OC's, all unnecessary startup progs, AV. Same crash.
     
    Hots boots up fine, no issues until i start a game. (mainly running 2560x1600 borderless windowed mode)
     
    Approx 15-45 seconds in the crash occurs. This crash happens regardless of game mode used. 
    This is the error screen that happens. 

    There is no event recorded in the event log, oddly enough. 
    OSD is off.
    Interestingly, the issue persists until i close precisionx AND end the precisionx server 64 and 32bit processes in task man.
     
    This issue has occurred on 5.3.7 and 5.3.6. I have only tested it on w10 10240. 
     
    Cheers!
     
    Quick Edit: I forgot to mention i scanned and repaired the HOTS directory, then completely uninstalled, rebooted, reinstalled, rebooted, and reproduced the error 10/10 times.

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    #13
    stiletto2
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/16 03:51:01 (permalink)
     Movie playback with Windows Media Player now corrupts after about a minute of play when Precision v5.3.7 is active.   White bars show up and the playback becomes unstable if visible at all. 
     
    If I turn off Precision, movie playback works correctly.  This was not a problem in my previous version of Precision (5.3.5).
     
    Stiletto2
    post edited by stiletto2 - 2015/08/16 05:19:49
    #14
    malone209
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/16 04:31:10 (permalink)
    precision x still doesn't load on startup.
     
    was happening on previous version as well on windows 10.
    any solution to this?

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    #15
    JacobKlein
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/16 10:41:13 (permalink)
    Is it normal for the 2 EVGA Precision X server .exe process (PrecisionXServer.exe and PrecisionXServer_x64.exe) to remain running, even if the user closes EVGA Precision X (closing PrecisionX_x64.exe)? If so, why?
    post edited by JacobKlein - 2015/08/16 10:43:57
    #16
    DJOxygene9
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/16 15:07:37 (permalink)
    Hi, I'm wondering; why this software starts too late at start up. Tried both 5.3.6 and 5.3.7
     
    I've SSD; everything starts so quick (sound card software, nvidia GeForce Ex. Esed Nod32... but Evga Precision starts after 1-2 min.
     
    And what is Precision X Server?
     
    thanks.
     
    #17
    pstlouis
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/16 16:32:50 (permalink)
    precision X server is for the osd. In task bar got a Evga logo on it. right click on it and choose show. Apps will show up that doesn't want osd to appeared.  
    #18
    Nicksa94
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/16 17:22:54 (permalink)
    I have same problem to the last old version 5.3.6 , crash when i launch League Of Legend in champselect when is my time to choose my heroes i get a freeze and i can't see the timeleft to pick and it shutdown the game when the game will start and many other crash in the game, but the problem was solved if i just shutdown the Evga Application before launch League Of Legend.
    #19
    HonorguyXNL
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/17 03:59:33 (permalink)
    I have a different kind of issue, memory clock isn't being showed anymore. It stays at 0MHz for both cards. Other readings are normal.
    #20
    captmorgan2157
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/17 05:38:13 (permalink)
    I'm still having the same issue as with the last version with Heroes of the Storm as well.  The game starts up fine with PrecisionX in the background, but about 10 seconds in the mouse cursor gets stuck in the lower left hand corner and then the mouse is gone for the entire match.  If I try to minimize the game and shut down PrecisionX the screen goes black and nothing works.  Have to do a hard restart then.  Thanks for any help.  Running windows 10 and 2 GTX 680's in sli.  Just a note turning off sli doesn't fix the issue.  Only when I turn off PrecisionX before I start up HoTS does the game run normally. 
    #21
    W124l29
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/17 07:29:37 (permalink)
    this update doesn't help my Windows 10 x64 programmes
    #22
    skippergonzo
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/17 08:08:01 (permalink)
    Odd, since it works with my win 10 64 bit system.
    #23
    Fylzka
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/17 19:38:31 (permalink)
    Nicksa94
    I have same problem to the last old version 5.3.6 , crash when i launch League Of Legend in champselect when is my time to choose my heroes i get a freeze and i can't see the timeleft to pick and it shutdown the game when the game will start and many other crash in the game, but the problem was solved if i just shutdown the Evga Application before launch League Of Legend.


    I got the same problem with the version 5.3.7.
    In my case the "LoLClient.exe" crashes because of some error with "Adobe Air.dll", "WebKit.dll" and "ntdll.dll". So i gues, it has something to do with Adobe AIR, which League of Legends uses. It crashes aswell if i start League of Legends before opening EVGA Precision. If the game crashes the windows one the screen have a drag-behind effect and the Leuague of Legends client shows the content of the last foregrounded window. I hope this helps!
     
    Edit: Im using Windows 7 Professional with GTX 780 (Version 5.3.6 crashes too)
    post edited by Fylzka - 2015/08/18 12:58:20
    #24
    tiagogalvao
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/18 11:40:11 (permalink)
    Fylzka
    Nicksa94
    I have same problem to the last old version 5.3.6 , crash when i launch League Of Legend in champselect when is my time to choose my heroes i get a freeze and i can't see the timeleft to pick and it shutdown the game when the game will start and many other crash in the game, but the problem was solved if i just shutdown the Evga Application before launch League Of Legend.


    I got the same problem with the version 5.3.7.
    In my case the "LoLClient.exe" crashes because of some error with "Adobe Air.dll", "WebKit.dll" and "ntdll.dll". So i gues, it has something to do with Adobe AIR, which League of Legends uses. It crashes aswell if i start League of Legends before opening EVGA Precision. If the game crashes the windows one the screen have a drag-behind effect and the Leuague of Legends client shows the content of the last foregrounded window. I hope this helps!




     
    Exact same problem.
    The easy way to reproduce this is to launch LoL and login. At the second launcher or whatever is the name of that thing, just keep navigating between the store tabs or leave the window inactive. After a couple of minutes you will be unable to do anything as the window don't change anymore (but you can hear the sounds of the window working in the background). Keep clicking in a random place or wait a bit more and the launcher will crash.
     
    As Fylzka pointed out, its webkit.dll that is crashing. I haven't seem the other 2 dll's crashing at least in my machine.
     
    Also you will be disconnected in most of matches as soon as everyone selects it champions and the game is about to start.
    I'm not sure why this is happening but it's quite weird to see... if i haven't saw this issue randomly in a search I would never think about it. For now I'm just using another software.
     
    Windows 10 / GTX560
     
    #25
    Raxus
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/19 22:25:54 (permalink)
    Here's the error it causes in hearthstone in windows 10.
     
    Hearthstone.exe caused an Access Violation (0xc0000005)
    in module Hearthstone.exe at 0023:01099cf0.
     
    Apparently the new version of precision x and windows 10 crash all Blizzard software. 
     
    http://us.battle.net/d3/en/forum/topic/18300118927
     
    Blizzard recommending uninstalling it.
     
    I can confirm uninstalling it fixes the issues. 
    #26
    aoakeley
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/20 09:43:34 (permalink)
    PrecisionX 16 was working fine until yesterday.  Not sure if it was the NVidia driver or a windows update that killed it but now it will not start.  Tried rolling back to previous NVidia driver (353.62) and it still crashes.
     
     
    #27
    Zuhl3156
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/20 09:54:12 (permalink)
    There was a new version of GeForce Experienced released yesterday. That might be causing the issues if you have it installed.
    #28
    aoakeley
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/20 10:41:45 (permalink)
    Zuhl3156
    There was a new version of GeForce Experienced released yesterday. That might be causing the issues if you have it installed.



    No, I had not updated GEForce Experience or the Nvidia driver yet.  I tried uninstalling GEForce Experience and I was able to see data on the PrecisionX 16 GUI briefly, but then it crashed again and now crashes again after the GUI pops up (without data).  KB3081441 from 8/18/2015 has LOADS of updates and the only change I am aware of was the Windows updates that were applied.
     
    Help!  The fans on my GPU don't seem to run at all without the fan profile turned on.
     
    Thanks,
    AOakeley
    #29
    Zuhl3156
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    Re: EVGA PrecisionX 16 5.3.7 Released 2015/08/20 10:55:01 (permalink)
    The fans on the newer 900 series video boards won't spin up until it reaches 55 or 60°C. This is normal. You might want to try an older version of PrecisionX. Many have problems with newer versions. PrecisionX 16 5.3.5 was good I think.
    #30
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