Hello,
 
I have seen some user report that Precision X1 can cause stuttering in games, and it also seems that if you lower the process priority in Task manager, this has helped some people with this issue. As this is something that can mess with Windows and how Windows operates, this is not something I can strictly recommend, but is something available for you to test at your own risk to see if this helps.
 
Regarding to the issue of stuttering, I was unable to personally replicate this issue in two of our bench systems, as well as my own personal system. If you are having an issue with stuttering with Precision X1 open, please provide me the following information:
 
System Specs:

• Mobo:
• CPU:
• GPU:
• RAM (+ speed):
• Hard Drives:
• PSU:
• Windows Version:
• Any overclocking (Y/N):

 
What games this is noticed in:
 
Any other relevant information you think we should know:
 
I will try and compile this information and monitor this to try and get this looked into and replicated. 
 
-Jacob B.

EVGATech_JacobB
Hello,
 
I have seen some user report that Precision X1 can cause stuttering in games, and it also seems that if you lower the process priority in Task manager, this has helped some people with this issue. As this is something that can mess with Windows and how Windows operates, this is not something I can strictly recommend, but is something available for you to test at your own risk to see if this helps.
 
Regarding to the issue of stuttering, I was unable to personally replicate this issue in two of our bench systems, as well as my own personal system. If you are having an issue with stuttering with Precision X1 open, please provide me the following information:
 
System Specs:

• Mobo:
• CPU:
• GPU:
• RAM (+ speed):
• Hard Drives:
• PSU:
• Windows Version:
• Any overclocking (Y/N):

 
What games this is noticed in:
 
Any other relevant information you think we should know:
 
I will try and compile this information and monitor this to try and get this looked into and replicated. 
 
-Jacob B.

 
Hello Jacob,
as you know my 2080ti FTW3 is dead just after few days :( but I had enough time to test Precision X1
The micro stutter I was mentioning is very subtile. 
Indeed you probably won't notice it during a normal game play, but it really exists.
You can check it with benchmarks like Time Spy where you get always lower score with Precision X1 running in background.
During benchmark, check the fps counter and you will see an instant drop every second, thus resulting in lower average fps and lower final score.
Normally, fps should vary smoothly in this benchmark, but with PX1 it's like shaking every second.
I guess it's related to the monitoring, because when you start your Windows with PX1 minimized, then there is no stutter because monitoring has not yet started, until you click on its icon in the task bar.
I tried to disable all monitored values, or to increase monitoring delay to more than 1s, but the shaking remains every second.
 
From my long experience with MSI Afterburner, it's the same behavior only if you enable "Power" monitoring in Afterburner.
It's like if PX1 is doing some power monitoring in the background every second.
You can check all the Nvidia statement about it in their driver release note:
"Using power monitoring in GPU monitor tools causes micro stutter. [2110289/2049879]"
 

dsublett
I disabled all power monitoring as well and still had the stutter.  It's completely repeatable all I have to do is turn x1 on and off.  On = stutter and Off = smooth. 
I did some further testing with HWM on again and when I set the process priority to below normal and low the stutter went away.  I tried this with gsync on and off and had the same results. Hopefully this helps.
 
Can we set the process to low and still have x1 function properly?

 
I have not seen reported issues with this, but again it is an "at your own risk" thing to try.
 
-Jacob B.

X1 is not mandatory for use the card right ?

In my case the bios fan profil 1 is ok, i dont hear the card so I will keep X1 uninstalled until a new version then try.

Is this issue going to be addressed?
 

psychoRez
I can't believe it.

I suspected my windows 10. My CPU being a bottleneck. My Hard disk (Ssd on the way) and simply the vid card itself. Only to turn out it was the percision X1 software all a long!

Goddamn games finally running butter smooth without it. Thank you for this thread. Fixed it for me

You're welcome. I have spent a lot of time investigating this issue myself.  Unfortunately, as usual I feel like EVGA has been dismissive once again.  I know above Jacob says he is looking into it, but after I found the exact symptom / problem he went silent. I feel like EVGA thinks if having x1 on normal priority causes the stutter then the user can simply lower the priority every time they resart their pc.  I would rather see the issue get fixed.
 
Since there is no simple way to lower the process priority permanently I am forced once again to rely on MSI Afterburner.  I would much prefer to have x1 functioning properly so that I can control all of the fans and monitor icx sensors.

psychoRez
Yeah it was causing me stress.  I mean if this piece of software is causing so many issues how about just owning up and giving your customers alternatives/advice. You'd get more respect.
 
So MSI afterburner doesn't give you this issue?  I thought I read somewhere it's the same issue.    TBH I'll just run without and rely on the default vanilla fan setting.    Had this card for more than a week and I finally feel like I'm getting my money's worth.   Here's hoping they do fix Precision x1 because some of the features are nice.
 
Again,  Really appreciate it!

 
Afterburner absolutely has no issues. However, it only controls a single fan -- but completely dependable.  I'd be fine with the vbios curve on the fans and no software but EVGA is too conservative for my tastes and I don't want my gpu and memory to run that hot.

This issue still occurs in the latest release. MSI Afterburner also works fine.

EVGATech_JacobB
Hello,
 
I have seen some user report that Precision X1 can cause stuttering in games, and it also seems that if you lower the process priority in Task manager, this has helped some people with this issue. As this is something that can mess with Windows and how Windows operates, this is not something I can strictly recommend, but is something available for you to test at your own risk to see if this helps.
 
Regarding to the issue of stuttering, I was unable to personally replicate this issue in two of our bench systems, as well as my own personal system. If you are having an issue with stuttering with Precision X1 open, please provide me the following information:
 
System Specs:

• Mobo:
• CPU:
• GPU:
• RAM (+ speed):
• Hard Drives:
• PSU:
• Windows Version:
• Any overclocking (Y/N):

 
What games this is noticed in:
 
Any other relevant information you think we should know:
 
I will try and compile this information and monitor this to try and get this looked into and replicated. 
 
-Jacob B.

EVGA RTX 2080 Ti FTW3
i7 8086k Delidded @ 5 GHz @ 1.28v
2x Western Digital WD Black 6TB
Samsung 960 EVO 512GB NVMe M.2 
Asus Maximus X Code
16GB G.Skill Trident Z RGB 16GB @ 3600 MHz
EVGA Supernova 1000 P2
Windows 10 Pro
No overclocking on the GPU.
 
This is noticed in almost every game.

Void65231

dsublett

psychoRez
I can't believe it.

I suspected my windows 10. My CPU being a bottleneck. My Hard disk (Ssd on the way) and simply the vid card itself. Only to turn out it was the percision X1 software all a long!

Goddamn games finally running butter smooth without it. Thank you for this thread. Fixed it for me

You're welcome. I have spent a lot of time investigating this issue myself.  Unfortunately, as usual I feel like EVGA has been dismissive once again.  I know above Jacob says he is looking into it, but after I found the exact symptom / problem he went silent. I feel like EVGA thinks if having x1 on normal priority causes the stutter then the user can simply lower the priority every time they resart their pc.  I would rather see the issue get fixed.
 
Since there is no simple way to lower the process priority permanently I am forced once again to rely on MSI Afterburner.  I would much prefer to have x1 functioning properly so that I can control all of the fans and monitor icx sensors.

All I can suggest for changing the app priority after each reboot is this. Although it’s only a bandaid.



Download process lasso and choose px1 in the process list by right clicking on it. Choose priority - always and change it to below normal. This will set the priority to always be whatever you set it to.

This actually works.   I can still see slight spikes (Using frame rate overlay on RTSS) but it's so much less severe than when set to Normal.   I think I'll just do it manually i barely shut down my pc anyway.   Maybe I'm getting just a few fps lower as well not sure and it breaks my heart but I guess it's a temporary price to pay.
 
Thank you bro!
 
***EDIT
 
I just wish EVGA would just straight up inform their customers similar issue may occur when installing Precision X1.  Like a pop up or something.   It gave me so much grief when I first got the card.   Your customers would respect you so much more for being honest and at the end it is still a beta.   But radio silence just causes unnecessary grief.
 
I mean how many cards were returned due to customers facing this?  I bet there were a few.  Back when I got the card not once did it even occur to me the OC software could be the culprit as that has NEVER happened to me before.

This issue STILL occurs in the latest version! I'd love to be able to use one of the most important features of the card (fan control) without my games becoming unplayable.

psychoRez

MrEWhite
This issue STILL occurs in the latest version! I'd love to be able to use one of the most important features of the card (fan control) without my games becoming unplayable.

It is ridiculous.   But I noticed that now by default the priority is set to "Below Normal" when the program starts on startup.  But it doesn't seem to work well I see myself having to close PX1, relaunch and then manually set task priority to below normal.
 
Wish MSI afterburner allowed you to control the fans.  I'd drop PX1 in a heart beat.

Still launches on normal for me.
 
Edit: Had to make it start on boot, it does start at below normal now, but it has to be a low for me to not get any stuttering.

Upgraded to 1903, still getting stutter.

EVGATech_JacobB
Hello,
 
I have seen some user report that Precision X1 can cause stuttering in games, and it also seems that if you lower the process priority in Task manager, this has helped some people with this issue. As this is something that can mess with Windows and how Windows operates, this is not something I can strictly recommend, but is something available for you to test at your own risk to see if this helps.
 
Regarding to the issue of stuttering, I was unable to personally replicate this issue in two of our bench systems, as well as my own personal system. If you are having an issue with stuttering with Precision X1 open, please provide me the following information:
 
I will try and compile this information and monitor this to try and get this looked into and replicated. 
 
-Jacob B.

This post will be unrelated to Precision X1 but since the different EVGA Precision releases may actually share some functionality between eachother I'll just create a post here about something I noticed that might be related to Precision software.
 
System Specs:

• Mobo: Asus Sabertooth X79 (bios 3102)
• CPU: i7 3930K (stock turbo @ 3,8Ghz)
• GPU: EVGA 1080Ti FTW3 11GB (regular bios/clocks, mostly 1949mhz with 117% powertarget & PCI-E 3.0 'patch' enabled)
• RAM (+ speed): 8x4GB DDR3-1866 Corsair Dominator (4x4GB kits, 9-10-9-27 1T)
• Hard Drives:
  • Samsung 840 Pro 256GB (boot, SATA-600)
  • Samsung HD103SJ 1TB (games, SATA-300)
  • 3x HGST Deskstar 7K4000 4TB (programs/video capture, SATA-600 & 300)
  • 2x HGST He10 Ultrastar 8TB (backups, SATA-600)
• PSU: Corsair AX1200i (corsair link connected)
• Windows Version: Windows 7 SP1 Ultimate x64
  • Meltdown protection is disabled. (since I don't care)
  • Spectre protection does not seem to be active, can't be disabled.
• Any overclocking (Y/N): No

 
What games this is noticed in:
Grand Theft Auto V
 
Any other relevant information you think we should know:

1. This applies to EVGA Precision XOC 6.2.7
   
2. Monitor (Asus PG279Q) is G-sync enabled @ 165Hz. (Displayport)
3. Multi monitor setup with the BenQ BL2411PT. (DVI)
4. Antivirus Avast! Premier 2019
5. Anti-exploit suite HitmanPro Alert
6. Active programs:
   1. Skype
   2. Discord
   3. Steam
   4. DxTory
   5. FXSound
   6. Netlimiter 3
   7. Speedfan
   8. Asus Thermal Radar
   9. WinAMP
   10. Total Commander
   11. Peerblock
   12. Logitech Gaming Software 8.40.83
   13. Samsung Magician 5.30
7. Windows 7 DWM is disabled. (desktop composition mode, so no aero but basic theme)
8. GPU Driver: 430.64 WHQL
9. Nvidia control panel configuration is set for Max Quality on Global profile settings.
10. Nvidia control panel configuration is set to use 16x anisotrophing filtering and optimal performance.
11. Geforce Experience is installed, but seems to occur with the service for Shadowplay disabled too.
12. Precision XOC hardware polling rate is set to 1000ms.
13. Disabling Power monitoring in Precision XOC did not really seem to help.
14. Precision XOC OSD has been rendered useless and thus disabled by renaming the following files:
    1. PrecisionXServer.exe
       
    2. PrecisionXServer_x64.exe
       
15. CPU core parking is disabled.

 
Some additional information:
Sometimes I tend to keep GTA V running overnight to generate some income via the nightclub.
At other times I use the same trick to keep my room relatively cold in summer.
To minimize power usage and heat output I do the following:
 
- Set powertarget in Precision XOC to minimum. (44%)
- Enable Nvidia Inspector multi-monitor energy saving tool to keep GPU clock locked to 607Mhz.
- Lower the energy power plan for the maximum CPU percentage to 10% to lock it down to 1.2Ghz.
 
Now it is often the case that the PC has been running well over 20 hours without a shutdown or reboot while EVGA Precision XOC is active and for atleast 10 hours worth of idling ingame in GTA V using the above said technique.
 
But after I return to the PC to continue playing GTA V while keeping the CPU locked at 75% (2,4Ghz) and multi-monitor saver active (this will make it much more obvious that it stutters due to limited resources) the game has a lot of rough stutter moments where both the GPU and CPU utilization drop very low for a split second.
 
This drop in usage can be better monitored if Precision XOC is set to use 100ms hardware polling as seen below:

 
Today I noticed that after I closed Precision XOC and restarted it, that the stutters were pretty much gone, apart from an occasional hiccup maybe once in a minute or two but that also occurs with Precision XOC disabled.
Something tells me that Precision XOC does not like to be ran for extended periods of time.
 
It can also be related to recent patching of all the may 2018 -> may 2019 Windows 7 patches and upgrading from 382.05 WHQL driver. Maybe Geforce Experience also plays a role.
 
I don't recall seeing it this bad/obvious when Windows 7 was only patched until December 2017 with 382.05 WHQL driver.
The issues related to power monitoring came in later drivers, which also got fixed though I read somewhere on the Nvidia Forums some people claiming that Nvidia hasn't fully fixed it. (but the stutters still occur with Power disabled in HWM in XOC)
 
This also happens with the CPU/GPU resources unlocked, but obviously a bit less harsh due to more resources allowing for a better/quicker catch-up.
But even though with locked down resource capacity running with less frames (game on low/very high mixed GFX and 0.5x framescaling) it runs a lot more consistent after Precision XOC is restarted.
 
I know from GPU-Z that if the program has been enabled for an extended period of time it also starts to produce some stuttering. Monitoring in general with many applications can lead to random stutters especially if they monitor a lot of things.
 
Normally GTA V is ran at Very High/Ultra at 1440P with only FXAA and 1.5x framescaling.
Ultra grass is dropped to Very High, extended view distance is disabled and high resolution shadows too.
Framerate is often somewhere in the 70-100 range but can be ocasionally higher or lower.
 
The above is merely what I think I've observed and what I think might be an issue related to Precision XOC.
I'm not claiming to be 100% correct but maybe it helps, even though it is not Precision X1.