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EVGA Nu Audio no sound with optical cable

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ledzep1025
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2019/02/01 10:44:43 (permalink)
Like I described above. I get no sound except for an occasional split second audio. Initially the card worked. However it the began to cut out. Turned out to be a defective card because the S/PDIF port housing was loose. Had it RMA’d and recieved a new card. Now I’m just not getting any sound from the card. I can still use my Mobo but please let me know if there are any solutions.

Thank you,
post edited by ledzep1025 - 2019/02/01 10:47:59
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    GGTV-Jon
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    Re: EVGA Nu Audio no sound with optical cable 2019/02/02 13:37:24 (permalink)
    Have you tried a different TOSLink cable to to make sure it has not been damaged.
    Happened to me once when rearranging my HT stuff. Was working, unplugged and moved devices around - plugged back in and no sound. Changed the TOSLink cable and was good to go


    #2
    ledzep1025
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    Re: EVGA Nu Audio no sound with optical cable 2019/02/02 14:33:53 (permalink)
    The cable works when I plug it into my motherboard for audio. Just not with the NU audio card.
    #3
    _JoseR
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    Re: EVGA Nu Audio no sound with optical cable 2019/02/02 20:11:37 (permalink)
    Can you confirm that the Nu audio card is set as the default playback device?
     
    Have you tested the Line out port? 
    #4
    ledzep1025
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    Re: EVGA Nu Audio no sound with optical cable 2019/02/03 08:34:03 (permalink)
    Yes it is the default device. It does work with the headphones jack. It does not work with the Line in/out (the double pronged adapter).
    But I use a sound bar with a spdif port. And that is what is not working so as of right now the card is plugged in. But I am using my MOBO for audio.
    #5
    ledzep1025
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    Re: EVGA Nu Audio no sound with optical cable 2019/02/03 09:32:44 (permalink)
    Okay oddly enough it works now. I updated it to the newest feb driver. It didn’t work until I changed the sample rate a few time from 24Bit, 48000 to higher and lower rates.
    I switched it back to 24Bit, 4800 and it works perfectly.
    I was assuming it was a driver issue since everything else worked
    #6
    _JoseR
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    Re: EVGA Nu Audio no sound with optical cable 2019/02/03 15:34:26 (permalink)
    ledzep1025
    Okay oddly enough it works now. I updated it to the newest feb driver. It didn’t work until I changed the sample rate a few time from 24Bit, 48000 to higher and lower rates.
    I switched it back to 24Bit, 4800 and it works perfectly.
    I was assuming it was a driver issue since everything else worked



    I was about to suggest changing the sample rate but I'm glad you got it all sorted it out
    #7
    ledzep1025
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    Re: EVGA Nu Audio no sound with optical cable 2019/02/03 16:56:44 (permalink)
    If it works then I’m happy!
    Thank you for the quick response! Anyway I can leave a good review?
    #8
    _JoseR
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    Re: EVGA Nu Audio no sound with optical cable 2019/02/03 17:26:44 (permalink)
    Any time! 
     
    As for a review, follow the link: https://www.evgaqas.com/myevga/rateus/?tech=Jose%20R 
     
    Much appreciated.
     
    P.S. Zeppelin rules! 
    #9
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